Producer Licensing Specialist - Contractual

The Maryland Insurance Administration (MIA) is an independent State agency that regulates Maryland’s $46 billion insurance industry and protects consumers by monitoring and enforcing insurers’ and insurance professionals’ compliance with State law.  Staff members are subject matter experts who serve as a resource for lawmakers, consumers, and other public and private entities.

The MIA is charged with a broad range of responsibilities including the licensure of insurance carriers and insurance producers (brokers/agents) operating in Maryland, the conduct of financial examinations of companies to monitor financial solvency, and the review and approval of rates and contract forms.  The MIA investigates reports of consumer fraud and consumer complaints about life, health, automobile, homeowners, and/or property insurance.  Insurance carriers are subject to market conduct examinations and other actions to monitor compliance with Maryland law.  The MIA also has a unit dedicated to consumer education and outreach, which participates in hundreds of events and reaches thousands of individual consumers annually. 

Baltimore City (Hybrid)

The Maryland Insurance Administration is seeking a Licensing Specialist for the Market Regulation and Professional Licensing Unit. This position will enter all paper licensing applications into the licensing system and send email correspondence to applicants who require additional documentation. This position will be responsible for responding to emails submitted to a designated, shared email box. This position's primary responsibility requires processing specific service requests received by the unit. This position will serve as a customer service representative as needed. This incumbent is also responsible for any other licensing duties and responsibilities as assigned.

Education: Completion of 60 credit hours at an accredited college or university.

Experience: One year of experience in administrative or professional work.

Notes:

1. Candidates may substitute experience as defined above for the required education at the rate of one year of experience for 30 credit hours, for up to 60 credit hours of required education.

2. Candidates may substitute 90 credit hours at an accredited college or university for the required education and experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer involving staff work requiring regular use of independent judgment and analysis in applying and interpreting rules and regulations in accordance with agency laws and policies on a year-for-year basis for the required education and experience.

The ability to communicate orally and in writing.

Please make sure that you provide sufficient information on your resume to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date.

For education obtained outside the U.S.; a copy of the equivalent American education as determined by a foreign credential evaluation service must be provided prior to hire.

Contractual employees who work for an agency covered under the State Employee and Retiree Health and Welfare Benefits Program (the Program), have a current employment contract and work 30 or more hours a week (or on average 130 hours per month) may be eligible for subsidized health benefits coverage for themselves and their dependents.  As a contractual employee, you will be responsible for paying 25% of the premiums for your medical and prescription coverage, including any eligible dependents you have enrolled. The State of Maryland will subsidize the remaining 75% of the cost for these benefits. You can also elect to enroll in dental coverage, accidental death and dismemberment insurance, and life insurance, but will be responsible to pay the full premium for these benefits. Leave may be granted to a temporary/contractual employee who has worked 120 days in a 12 month period. This leave accrues at a rate of one hour for every 30 hours worked, not to exceed 40 hours per calendar year. 

f you have any questions concerning this recruitment, please contact lynn.hill@maryland.gov

For immediate consideration, you MUST UPLOAD ONE FILE (WORD or PDF) at the "Resume" tab that contains:

1. a cover letter stating your interest and salary requirements; and

2. a current professional resume.

If you are unable to apply online, you may submit the requested information via mail.  Please include all items listed above to ensure consideration. Incomplete submissions will not be considered.

Complete application packets may be mailed to:

Maryland Insurance Administration Human Resources - Recruitment#: 24-009635-0001

200 St. Paul Place, Suite 2700

Baltimore, MD 21202

TTY  Users: call via Maryland Relay

We thank our Veterans for their service to our country and encourage them to apply.

As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.