UNDERWRITING INSURANCE INVESTIGATOR II/III

The Maryland Insurance Administration (MIA) is an independent State agency that regulates Maryland’s $46 billion insurance industry and protects consumers by monitoring and enforcing insurers’ and insurance professionals’ compliance with State law.  Staff members are subject matter experts who serve as a resource for lawmakers, consumers, and other public and private entities.

**Salary Guidelines Apply**

Underwriting Insurance Investigator II     grade MIA 0015      $57,275 - $92,108/year

Underwriting Insurance Investigator III    grade MIA 0016      $60,987 - $98,313/year

Baltimore City (Hybrid)

The MIA is recruiting to fill an Underwriting Insurance Investigator position at the II (intermediate) or III (full performance) level in the Property and Casualty Complaints Unit. The Underwriting Insurance Investigator II/III initiates the investigation of new underwriting cases through written inquiries to insurance company representatives, agents, brokers, premium finance companies, motor clubs or others. The Underwriting Insurance Investigator evaluates personal lines and commercial underwriting specific files to include a review or audit of filings, factors, rating plans, rating rules, policies, applications, claims files and customer logs that affect policy refunds and billings, premium increases, cancellations, reductions in coverage and non-renewals. The Underwriting Insurance Investigator prepares proposed determination closing letters for licensees and complainants citing relevant regulations and submits to Assistant Chief Investigator for approval; and refers insurer violations/trends to the agency’s Market Regulation Division.

Underwriting Insurance Investigator II

Education: Bachelor's degree from an accredited college or university in Insurance, Business, or related fields.

Experience:  One year of experience in the property and casualty industry as an investigator, adjuster, underwriter or agent.

Note: 

1. Four years of experience in the property and casualty insurance industry as an investigator, adjuster, underwriter or agent may be substituted for the education requirement.  

2. A minimum of three (3) years' experience working within the Maryland Insurance Administration, or another state's insurance regulatory agency, in a property and casualty capacity as an investigator, examiner, enforcement officer, customer service representative or administrative support capacity may be substituted for the education requirement. 

3. Possession of J.D. degree may substitute for minimum qualifications

Underwriting Insurance Investigator III

Education: Bachelor's degree from an accredited college or university in Insurance, Business, or related fields.

Experience:  Two years of experience in the property and casualty industry as an investigator, adjuster, underwriter or agent.

Note: 

1. Four years of experience in the property and casualty insurance industry as an investigator, adjuster, underwriter or agent may be substituted for the education requirement.  

2. A minimum of three (3) years' experience working within the Maryland Insurance Administration, or another state's insurance regulatory agency, in a property and casualty capacity as an investigator, examiner, enforcement officer, customer service representative or administrative support capacity may be substituted for the education requirement. 

3. Possession of J.D. degree and one (1) year experience in the property and casualty industry as an investigator, adjuster, underwriter or agent may be substituted for the minimum requirements. 

The ideal candidate will have:

· Commercial underwriting and rating experience.

· Working knowledge of insurance laws including the Annotated Code of Maryland, Insurance

  Article and the Code of Maryland Regulations ("COMAR").

· English to Spanish/Spanish to English oral and written communications skills.  

· Excellent customer service, communication (written and verbal) and organizational skills.

STATE OF MARYLAND BENEFITS

If you have any questions concerning this recruitment, please contact lynn.hill@maryland.gov.  

For immediate consideration, upload one WORD or PDF file, at the "Resume" tab, that contains:

1. a cover letter stating your interest and specific salary requirements; and    

2. a current professional resume.  

If you are unable to apply online, you may submit via mail. Please be sure to include all documents listed above to ensure timely processing.

Complete application packets may be mailed to:

Maryland Insurance Administration

Human Resources - Recruitment #: 24-009639-0004

200 St. Paul Place, Suite 2700

Baltimore, MD 21202

Incomplete submissions will not receive consideration.

TTY  Users: call via Maryland Relay