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Executive Director of Property and Casualty Operations

MIA Executive I

Recruitment #24-009646-0001

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Introduction

The Maryland Insurance Administration (MIA) is an independent State agency that regulates Maryland’s $46 billion insurance industry and protects consumers by monitoring and enforcing insurers’ and insurance professionals’ compliance with State law.  Through the diligence of a highly professional staff of market analysts, financial analysts, accountants, lawyers, law enforcement officers, actuaries, complaint investigators, and others, the MIA works to facilitate a strong and competitive insurance marketplace where consumers are well informed and treated fairly.  Staff members are subject matter experts who serve as a resource for lawmakers, consumers, and other public and private entities.  


The MIA is charged with a broad range of responsibilities including the licensure of insurance carriers and insurance producers (brokers/agents) operating in Maryland, the conduct of financial examinations of companies to monitor financial solvency, and the review and approval of rates and contract forms.  The MIA investigates reports of consumer fraud and consumer complaints about life, health, automobile, homeowners, and/or property insurance.  Insurance carriers are subject to market conduct examinations and other actions to monitor compliance with Maryland law. The MIA also has a unit dedicated to consumer education and outreach, which participates in hundreds of events and reaches thousands of individual consumers annually. 


* This is a Management Service position that serves at the pleasure of the appointing authority.

 

GRADE

MIA 0022

LOCATION OF POSITION

Baltimore City or hybrid (between office and telework)

Main Purpose of Job

The Maryland Insurance Administration’s Property and Casualty (P&C) Division is recruiting for an Executive Director of P&C Operations.

The P&C Division protects Maryland consumers by enforcing the provisions of the Insurance Article that regulate the activities of property and casualty insurers. The P&C Consumer Complaint Unit investigates violations alleged in the context of individual transactions or policies, including administrative complaints submitted by consumers.  The P&C Rates and Forms Unit reviews policies, policy rated forms, and policy rates for compliance with the Insurance Article.

The Executive Director is responsible for maintaining and implementing detailed operational work flows for Unit activities, maintaining KPIs and operational requirements, assuring that new laws, regulations and court decisions are implemented. This position ensures that work is performed in conformity with substantive and temporal standards, provide training, assisting with recruitment and otherwise working to assure that quality of timeliness of the Division’s work is at an operational level.

This position will also provide input to the Associate Commissioner of P&C and other MIA Senior Staff on policy issues and initiatives, including assisting in the development and drafting of regulations, bulletins, comments/memos on pending legislation, preparing legislative testimony or informational letters, and consumer educational materials as requested.

Under the direction of the Associate Commissioner, this position will manage the day-to-day operational oversight of the P&C Division, including the supervision of the Unit Chiefs and Directors.

MINIMUM QUALIFICATIONS

Education:  Possession of a Bachelor’s Degree from an accredited four-year college or university.

Experience:  Eight (8) years of Property & Casualty insurance regulatory or insurance compliance experience; and three years of supervisory or management experience.



DESIRED OR PREFERRED QUALIFICATIONS

Thorough knowledge of Maryland's Insurance Laws.

BENEFITS

FURTHER INSTRUCTIONS

Please contact: tracey.dailey@maryland.gov for additional information concerning this recruitment. Online applications are strongly preferred. For immediate consideration: upload one (1) WORD or PDF file, that includes your combined cover letter and resume, to the "Resume" tab.  Please ensure your cover letter states your interest and salary requirements.

If you are unable to apply online, you may submit an application packet by mail. Your submission must be received by close of business, on the closing date for the recruitment. Postmarks will not be accepted.

Complete application packets may be mailed to:
Maryland Insurance Administration
Human Resources - Recruitment #: 24-009662-0001
200 St. Paul Place, Suite #2700
Baltimore, MD 21202

TTY  Users: call via Maryland Relay



As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.



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