Skip to Main Content

ADMINISTRATOR I SUPERVISOR

Background Investigation Unit Supervisor

Recruitment #25-002574-0002

Introduction

If you are looking for an exciting career with great benefits, pension, generous leave, competitive salary, and the opportunity for advancement and professional growth, apply to join the DPSCS team today!

The Department of Public Safety and Correctional Services (DPSCS) is seeking dedicated candidates to fill important roles within our department. We are one of the largest departments in Maryland with nearly 12,000 employees and a budget of more than $1 billion. In order to fulfill our mission of promoting safety, we have increased security at our institutions while leading the way in innovative restorative justice projects that will help offenders reintegrate into society upon release.

As a member of the DPSCS team, you can have a fulfilling career, while also enjoying a wide range of benefits such as medical and dental coverage, paid time off (i.e. vacation, sick leave), becoming vested in the State pension, supplemental retirement options, and even joining the Maryland State Employees Credit Union.

 

GRADE

16

LOCATION OF POSITION

Baltimore City

6776-C Reisterstown Road

Baltimore, MD 21215

POSITION DUTIES

The main purpose of this position is to supervise and manage investigative staff and review background investigations to determine if applicants meet DPSCS hiring guidelines.

  • Reviews incoming Personal History Statements (PHS), background information and any additional documents to determine eligibility for hire.
  • Monitors cases assigned to unit to ensure compliance with delivery due dates and tracks submission of investigative leads and assigns cases to investigators as established by Federal, State, and DPSCS guidelines. 
  • Assigns each PHS to an Investigator to conduct the background Investigation within 48 hours of receipt and completes a credit check through Equifax of each Applicant to be placed in their file, upon notification to the Investigator.
  • Manages database of background tracking and results to ensure that HR staff, candidates, and hiring managers are aware of background statuses.
  • Acts as agency subject matter expert regarding employee eligibility criteria as determined by Code of Maryland Regulations (COMAR) and other applicable laws and policies.
  • Develops policies and standard operating procedures for unit to ensure consistency and accuracy of background reporting and processes.
  • Supervises Investigative Staff and coordinates meetings to provide training and guidance, and to ensure uniformity and timely closure of investigations within the 45-day standard and provides updates to the Assistant Manager for investigations that exceed this standard. 
  • Provides training of all new Investigators on DPSCS background procedures and ensures all achieve certification in the databases that are used daily.
  • Monitors team performance by reviewing background investigations for uniformity.
  • Reviews polygraph reports daily, places them in the Applicant’s file and makes notification to the Investigator assigned to the background investigation.
  • Ensures background investigators are communicating effectively with HR staff, hiring managers, and DPSCS employees to ensure timeliness and thoroughness of investigations.
  • Acts as a Liaison to outside agencies and departments within DPSCS.
  • Attends job and career fairs as needed to assist with recruiting efforts and background processes.

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Four years of administrative staff or professional work.

Notes:

1. Candidates may substitute 30 college credit hours from an accredited college or university for each year up to four years of the required experience.

2. Candidates may substitute the possession of a Bachelor's degree from an accredited college or university for the required experience.

3. Candidates may substitute the possession of a Master's degree from an accredited college or university for the required experience.

4. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work related to the administration of rules, regulations, policy, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking commissioned officer on a year-for- year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

Experience with conducting records checks using National Criminal Information Center (NCIC), Criminal Justice Information System (CJIS), Motor Vehicle Administration (MVA), or other criminal history databases. 

Experience supervising personnel staff.

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

BENEFITS

As an employee of the State of Maryland, you will have access to outstanding benefits, including: health insurance, dental, and vision plans offered at a low cost.

CLICK ON THIS LINK FOR MORE DETAILS: STATE OF MARYLAND BENEFITS

· Personal Leave - new State employees are awarded six (6) personnel days annually (prorated based on start date)
· Annual Leave - ten (10) days of accumulated annual leave per year
· Sick Leave - fifteen (15) days of accumulated sick leave per year 
· Parental Leave - up to sixty (60) days of paid parental leave upon the birth or adoption of a child 
· Holidays - State employees also celebrate at least twelve (12) holidays per year
· Pension - State employees earn credit towards a retirement pension

FURTHER INSTRUCTIONS

Online applications are highly recommended. However, if you are unable to apply online, the paper application and supplemental questionnaire may be emailed to hr.recruitmentuser@maryland.gov or faxed to 410-484-5928. Paper application materials must be received in our office by the closing date for the recruitment.

If you are submitting additional information, the preferred method is to upload it with your application. All uploaded additional information must be received by the closing date and time. If you are unable to upload, please email the requested information to hr.recruitmentuser@maryland.gov referencing the recruitment number in the subject line, or fax to 410-484-5928 (providing a cover sheet with your contact information, recruitment name, recruitment number and the number of pages faxed). Only additional materials that are requested will be accepted for this recruitment.

For questions regarding this recruitment, please contact the Department of Public Safety and Correctional Services, HRSD-Recruitment Division at 410-585-3999.

Kimberly Banks

Kimberly.Banks@maryland.gov

If you are having difficulties with submitting your online application, please contact the DBM Recruitment and Examination Division at Application.Help@maryland.gov or 410-767-4850.

TTY Users: call via Maryland Relay

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply. 

As an equal opportunity employer, Maryland is committed to recruiting, retaining, and promoting employees who are reflective of the State's diversity.



Powered by JobAps