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MDAA Instructional/Learning Management Administrator

Office of State Financial Innovation

Recruitment #25-002586-0027

Introduction

OPEN TO ALL QUALIFIED APPLICANTS

 

This is a position specific recruitment. The resulting certified eligible list may be used to staff several current and future vacancies for this position/function only.


 

GRADE

16

LOCATION OF POSITION

Annapolis, Maryland

POSITION DUTIES

This job announcement is for two different positions. A MDAA Instructional Administrator and a MDAA Learning Management Administrator.

Work where history meets opportunity! Join the Comptroller’s Office in the heart of downtown Annapolis, where cobblestone streets, waterfront views, and a vibrant community sets the stage for unique opportunities.

As a program in the Office of State Financial Innovation, the Maryland Accounting Academy (MDAA) provides training, certification, and professional development for the State’s finance and accounting workforce. The MDAA is focused on building the overall competencies of our workforce through developing their knowledge, skills, and abilities.

MDAA Instructional Administrator:

Under the leadership of the MDAA Manager, this position would lead and coordinate all MDAA activities for the design, development, delivery, evaluation, and ongoing revision of all training courses and their materials. This also includes leading the development of all learning support materials and documentation, creation of future certification programs, and other learning opportunities yet to be identified. This position will lead the design and development of multiple learning pathways that utilize all training modalities and delivery methods. These will include classroom instruction, on-demand and online self-paced learning, interactive online learning, and blended webinars. Also, this position will oversee the use of a variety of adult learning methodologies for the successful transfer of learning to their state work environment.

This position will assign and supervise the planning, organization, and reporting of visual and graphic design, learning program design and development, and all related material design and use. The establishment and use of standardized processes and templates for scalable programs will be essential. This position will assist in the execution of large, multifaceted statewide training initiatives.

Additionally, this position will manage the engagement of approved subject matter experts from within the Office of the Comptroller and other state organizations or others to provide content input and evaluate content for validity, currency, and accuracy. Creating and managing engagement schedules, monitoring work progress, and maintaining adherence to standards and policies of the MDAA, the Comptroller of Maryland, and any other regulations will be a critical component of this position.

This position will coordinate or administer all evaluations and assessments of the MDAA’s content and courses, participant assessments, and other related evaluations.

Finally, this position evaluates the efficiency and effectiveness of the MDAA’s program development operations including goals, standards, controls, and outcomes. This includes developing, revising, and improving the content development processes and utilizing new or improved technology where suitable.

MDAA Learning Management Administrator:

Under the leadership of the MDAA Manager, this position’s primary responsibility is to manage and coordinate the Maryland Accounting Academy’s (MDAA’s) training and certification program offerings, participant enrollment, tracking, and reporting into the Learning Management System and serve as the technical system administrator of the Learning Management System (LMS) and project management system, as well as any other learning technology tools, software, or systems utilized by the MDAA. This includes uploading content, designing learning paths, tracking participant progress, engagement, and troubleshooting technical content challenges to ensure a seamless digital learning ecosystem. This position will maintain all records for participants and instructors, all program schedules, participant attendance, and serve as a liaison between the participants and instructors as needed.

This position will analyze and assign appropriate and qualified audiences as participants in programs, determine and coordinate all statewide on site, in person and online scheduling and logistics. This position must understand, plan for, and provide multiple solutions to statewide on site and online technical functionality challenges, system technical updates and changes, as well as the integration of all materials and participant information into the LMS.. This includes interactive elements, quizzes and assessments, and the full functionality of all resources for each program.

This position will coordinate training venues, assign instructors, and manage all technical and related delivery needs. This position will coordinate and oversee participant assessments including quizzes, performance tasks, standardized tests, self-assessments, or other appropriate assessment methods that accurately address learning objectives in the specific subject area while ensuring fairness, cultural sensitivity, participant engagement, feedback provision, and alignment with MDAA standards.

This position will maintain all records for participants and instructors, all program schedules, participant attendance, and be a liaison between the participants and instructors.

This position will work with the MDAA Manager to develop and manage a comprehensive evaluation strategy for the systematic approach to analyze all aspects of the MDAA’s learning program participant outcomes. These include participant reactions, participant knowledge and skills gained, participant behavior changes on the job, and the overall impact to the agency, organization, and state. This would also include an analysis of the user experience with the learning technologies.

This position will also utilize data and information from multiple statewide sources to conduct data analyses to evaluate user adoption and engagement, content quality and accessibility, user feedback and recommendations, and learning outcome attainment. Using these analyses, this position will provide reports to the MDAA Manager that could include recommendations for updates or changes that would result in program improvements.

Finally, this position will serve as the subject matter expert for any Learning Management System(s) and will work with the MDAA Manager to develop and maintain standard operating procedures for utilizing it (or them).

PLEASE NOTE: Resumes will not be accepted in lieu of completed applications for these positions.

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Four years of administrative staff or professional work.

NOTES:

  1. Candidates may substitute 30 college credit hours from an accredited college or university for each year up to four years of the required experience.
  2. Candidates may substitute the possession of a Bachelor's degree from an accredited college or university for the required experience.
  3. Candidates may substitute the possession of a Master's degree from an accredited college or university for the required experience.
  4. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work related to the administration of rules, regulations, policy, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking commissioned officer on a year-for- year basis for the required experience.

** For education obtained outside of the U.S., you will be required to provide proof of the equivalent American education as determined by a foreign credential evaluation service. If you possess a degree obtained outside of the United States, please submit a detailed, course-by-course evaluation report from one of the U.S. equivalency evaluating members identified at http://naces.org/members/

DESIRED OR PREFERRED QUALIFICATIONS

  • Documented experience in administering training or education programs as well as with working in and utilizing Learning Management Systems.

SELECTION PROCESS

Please ensure you provide sufficient information on your application to demonstrate that you meet the qualifications for this recruitment. Please indicate clearly any position-specific experience and ensure all education and experience sections are complete. Approval of your application will be based on a review of the information you submit. All qualified applicants are placed on an unranked list of candidates and will remain active on this list for at least one year. Incomplete information may result in the disqualification of your application.

All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date.

Upon appointment (new hires and/or transfers) must successfully undergo fingerprinting. Disqualifying charges may include any felony; any crime of moral turpitude, e.g. embezzlement, fraud, tax evasion or bribery; any crime of identity theft or impersonation; any crime of assault or battery; and any crime relating to the use or distribution of a controlled dangerous substance other than marijuana, regardless of the age of the offense or the specifications of the position.

*Resumes will not be accepted in lieu of a completed application.

BENEFITS

FURTHER INSTRUCTIONS

The online application process is STRONGLY preferred. If you choose email as the option to submit your application/required additional information, you must include the following information on at least one the pages you submit.

  1. First and Last Name
  2. Recruitment Number (located at the top of the bulletin)
  3. The last four digits of your SS#
If you have questions or concerns regarding this recruitment, please email dbrown@marylandtaxes.gov at Comptroller of MD, Office of Human Resources.

If you are having difficulty with your user account or have general questions about this online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850 or  Application.Help@maryland.gov.

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. Bilingual applicants are encouraged to apply.

We thank our Veterans for their service to our country and encourage them to apply.

If you need reasonable accommodations, please contact the Office of EEO & OFP Operations by email at FAIRPRACTICES@marylandtaxes.govamoreland@marylandtaxes.gov or by phone at 410-260-6630.


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