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MANAGEMENT ASSOCIATE

Recruitment #25-002650-0008

Introduction

The Maryland Insurance Administration (MIA) is an independent State agency that regulates Maryland’s $46 billion insurance industry and protects consumers by monitoring and enforcing insurers’ and insurance professionals’ compliance with State law. Staff members are subject matter experts who serve as a resource for lawmakers, consumers, and other public and private entities. 

 

The MIA is charged with a broad range of responsibilities including the licensure of insurance carriers and insurance producers (brokers/agents) operating in Maryland, the conduct of financial examinations of companies to monitor financial solvency, and the review and approval of rates and contract forms. The MIA investigates reports of consumer fraud and consumer complaints about life, health, automobile, homeowners, and/or property insurance.  Insurance carriers are subject to market conduct examinations and other actions to monitor compliance with Maryland law. The MIA also has a unit dedicated to consumer education and outreach, which participates in hundreds of events and reaches thousands of individual consumers annually.

GRADE

ASTD13

LOCATION OF POSITION

Baltimore City or Hybrid (between office and teleworking)

Main Purpose of Job

Provides administrative and secretarial support to the Consumer Education & Advocacy Unit (CEAU).

POSITION DUTIES

This position acts as the Executive Assistant to the Associate Commissioner of the Consumer, Education and Advocacy Unit (CEAU). They will assist the Associate Commissioner and supervisor with day-to-day correspondence, major projects and reports. This position provides primary support for the Consumer Education and Advocacy Unit (CEAU) 's Rapid Response Program. They will scan and enter data into a database that they will maintain. This position will also coordinate travel for the unit and maintain a calendar for the unit. As well as assign administrative and secretarial work to members of the staff, as necessary.

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Five years performing secretarial work or clerical work involving typing duties.

Notes:

1. Additional secretarial or clerical experience may be substituted on a year-for-year basis for the required education.

2. Thirty credit hours with a major in secretarial science or office technology from an accredited college may be substituted  at the rate of thirty credits for one year of experience for up to two years of the required experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Administration or Personnel Specialist classifications or Administrative, Clerical, or Office Services specialty codes in the Special Assistant or Secretarial fields of work on a year-for-year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

•Experience with secretarial duties. For example, composing, copying, editing, and 
 proofreading letters.  
•Experience with maintaining an electronic calendar(s). 
•Experience with Access, Word, Adobe Acrobat, and Excel.

LIMITATIONS ON SELECTION

THIS RECRUITMENT IS LIMITED TO CURRENT EMPLOYEES OF THE MARYLAND INSURANCE ADMINISTRATION.

SPECIAL REQUIREMENTS

Demonstrated ability to accurately type on a keyboard of a personal computer at a minimum of forty words per minute may be required, depending on the specific requirements of the position.

FURTHER INSTRUCTIONS

Please contact: lynn.hill@maryland.gov for additional information concerning this recruitment. Online applications are strongly preferred.  If you are unable to apply online, you may submit an application by mail.  The paper application must be received by close of business, on the closing date for the recruitment.  Postmarks will not be accepted.  Incorrect application forms will not be accepted.

Applications may be mailed to:

Maryland Insurance Administration, Human Resources Division

200 St. Paul Place, Suite 2700

Baltimore, Maryland 21202

TTY Users call Maryland Relay Service at 1-800-735-2258.

We thank our Veterans for their service to our country, and encourage them to apply.

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. 




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