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ADMINISTRATIVE OFFICER II SUPERVISOR

Licensing Supervisor

Recruitment #25-002708-0003

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Introduction

**THIS POSITION IS LIMITED TO CURRENT EMPLOYEES OF MARYLAND DEPARTMENT OF HEALTH (MDH) ONLY**

GRADE

14

LOCATION OF POSITION

Board of Pharmacy
ATTN: Licensing
4201 Patterson Avenue
Baltimore, MD  21215

Main Purpose of Job

The main purpose for this position is to prepare and deliver daily statistical reports to the Licensing Manager of applications.   This position will serve as trainer for the Licensing Unit of operations.   The Licensing Supervisor is responsible for approving technician, pharmacy, pharmacist, intern, and vaccination applications, and contacting applicants to discuss missing application items and provide a timeline for receipt for missing information.   The Licensing Supervisor will assist the Licensing Manager in the day-to-day operations of the Licensing Unit.  This position will assist with the development and preparation of management tools such as procedural policies and manuals, statistical reports, work- flow charts, and performance measurement tools.  This position will assist with the formulation, establishment, and modification of program goals and objectives through analysis of alternatives, trends, available resources, and projected needs.

The Licensing Supervisor will participate in planning processes, developing forecasts and proposals, and procedures for orderly growth and expansion. This position will develop training techniques and train new and existing staff on the licensing process and the implementation of new policies. 

The Licensing Supervisor will use proven business techniques to identify lapses, loopholes, and opportunities for improvement in the Licensing Unit group and propose well researched solutions, suggest improvements in workflow and procedures, create, modify, and implement licensing policies and procedures that improve workflow and efficiency, modify, develop, and implement Standard Operating Procedures for division. This position acts as a liaison to other board units to provide updates on licensee application status and to provide licensee information needed for the completion of facility inspections and execution of disciplinary action. 

This position is eligible for hybrid telework (40% = 2 days weekly) which is subject to approval from the supervisor.

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: Two years of administrative staff or professional work. 

Notes: 

1. Candidates may substitute 30 credit hours from an accredited college or university for one year of the required experience.

2. Candidates may substitute the possession of a Bachelor's degree from a college or university for the required experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work that included regular use of independent judgment and analysis in applying and interpreting complex administrative plans, policies, rules or regulations or analysis of operational programs or procedures with recommendations for improvement on a year-for-year basis for the required experience.

SELECTIVE QUALIFICATIONS

The selected candidate MUST have one year experience analyzing and charting licensee data.

DESIRED OR PREFERRED QUALIFICATIONS

The desired candidate should possess:
  • Experience in training licensing staff
  • Experience developing charts and graphs depicting licensee data
  • Experience providing written summaries of licensee application data

LIMITATIONS ON SELECTION

**THIS POSITION IS LIMITED TO CURRENT EMPLOYEES OF MARYLAND DEPARTMENT OF HEALTH (MDH) ONLY**

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.

SELECTION PROCESS

Applicants who meet the minimum (and selective) qualifications will be included in further evaluation. The evaluation may be a rating of your application based on your education, training and experience as they relate to the requirements of the position. Therefore, it is essential that you provide complete and accurate information on your application. Please report all related education, experience, dates and hours of work. Clearly indicate your college degree and major on your application, if applicable. For education obtained outside the U.S., any job offer will be contingent on the candidate providing an evaluation for equivalency by a foreign credential evaluation service prior to starting employment (and may be requested prior to interview). 

Complete applications must be submitted by the closing date. Information submitted after this date will not be added. 

Incorrect application forms will not be accepted. Resumes will not be accepted in lieu of a completed application.

Candidates may remain on the certified eligible list for a period of at least one year. The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies.

BENEFITS

FURTHER INSTRUCTIONS

Online applications are highly recommended. However, if you are unable to apply online, the paper application (and supplemental questionnaire) may be submitted to MDH, Recruitment and Selection Division, 201 W. Preston St., Room 114-B, Baltimore, MD 21201. Paper application materials must be received by 5 pm, close of business, on the closing date for the recruitment, no postmarks will be accepted.

If additional information is required, the preferred method is to upload.  If you are unable to upload, please fax the requested information to 410-333-5689. Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time.

For questions regarding this recruitment, please contact the MDH Recruitment and Selection Division at 410-767-1251.

If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850 or Application.Help@maryland.gov. 

Appropriate accommodations for individuals with disabilities are available upon request by calling: 410-767-1251 or MD TTY Relay Service 1-800-735-2258.

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.




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