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Lead Board Inspector

LICENSING & REGULATION INVESTIGATOR II

Recruitment #25-003438-0001

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Introduction

The Maryland Department of Labor is currently accepting applications for Licensing and Regulation Investigator II. This position will access general compliance, research, mediate, and resolve complaints filed with the Board of Barbers and the Board of Cosmetologists. 

Resumes are acceptable as additional information, however, the application must be completed or it will be subject to rejection.

This recruitment is limited to current employees of Maryland Department of Labor.

GRADE

ASTD11

LOCATION OF POSITION

100 South Charles Street, Baltimore, Maryland 21201

Main Purpose of Job

The main purpose of this position is to access general compliance, research, mediate, and resolve complaints filed with the Board of Barbers, and the Board of Cosmetologists; to initiate and support administrative and/or criminal processing; to educate and provide detailed information to licensees and consumers regarding the established laws and regulations of both Boards.

POSITION DUTIES

Duties of this position include, but are not limited to: 

  • Assesses compliance and investigates complaints using interviewing and observational skills. 
  •  Maintains knowledge of the licensing agency regulations. 
  •  Discusses and determines appropriate action to resolve violations and compliance issues. 
  •  Inspects barbershops and salons to assess compliance, verifies operational permits, investigates consumer complaints, and conducts various required inspections within the state of Maryland.

MINIMUM QUALIFICATIONS

Education:   Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: One year of experience conducting investigations of alleged non-compliance with state laws and regulations, which govern the licensing and practices of business occupations and professions.

Note: Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Compliance Inspection and Support classifications or Compliance Inspection and Support specialty codes in the Inspection, Investigation, Enforcement, and Compliance field of work on a year-for-year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

Experience with a thorough understanding of Maryland cosmetology laws, regulations, and licensing requirements.

Experience and knowledge of health, safety, and sanitation standards for salons, barbershops,  and other licensed establishments.

Experience with inspection procedures and regulatory enforcement practices.

LIMITATIONS ON SELECTION

This recruitment is limited to current employees of Maryland Department of Labor.

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties that require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.

SPECIAL REQUIREMENTS

Upon appointment, employees in this classification possessing a business occupational and professional license or participating in any outside activity which may be deemed a conflict of interest by the Secretary of the Department of Labor will be required to put the license and/or outside activity in an “Inactive” status.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

All information concerning the qualifications, including any required documentation (diploma, transcript, certificate, etc.) must be submitted and received by the closing date. Information submitted after this date will not be considered.

For positions that require Bachelor/Master Degree etc:

For education obtained outside the U.S., a copy of the equivalent American education as determined by a foreign credential evaluation service must be provided prior to hire. For further information, you may call International Consultants of Delaware, Inc. (302) 737-8715 or World Education Services Inc. 1-800-932-3897 or (202) 331-2925.

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

The examination for this recruitment will be an evaluation and rating of the information provided on your application. Therefore, it is essential that the application is filled out completely and accurately, listing all relevant education and experience, addressing the specific qualifications shown above and submitting any required documentation (diploma, transcript, certification, license, etc.). Please include clear, detailed and specific information on your application regarding experience qualifications related to the minimum qualifications, desired, and/or selective qualifications of the position.

BENEFITS

FURTHER INSTRUCTIONS

The online application is STRONGLY preferred. However, if you are unable to apply online, or having difficulty with your login or password, please contact DBM's Helpdesk directly at (410) 767-4850 (8:00 AM to 5:00 PM daily, except for holidays and weekends). After business hours, please submit an email request to Application.Help@maryland.gov. If you encounter difficulty attaching required or optional documentation, you may submit via mail or deliver in person. Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing. 


We thank our Veterans for their service to our country and encourage them to apply. If you are seeking veteran's preference, please submit a copy of your DD-214.


The paper application must be received by 5 pm, close of business, on the closing date for the recruitment. No postmarks will be accepted. Incorrect application forms will not be accepted. 


PLEASE DO NOT FAX OR EMAIL UNSOLICITED DOCUMENTATION.


Completed applications, required documentation, and any required addendums may be mailed to:   


Maryland Department of Labor/Office of Administration

Attn: Tenisha Tunstall   25-003438-0001

100 S. Charles Street, 5th Floor

Baltimore, MD 21201   


For additional information, please contact Tenisha Tunstall at 410-767-2772 or via email Tenisha.Tunstall2@maryland.gov.


TTY Users: call via Maryland Relay

The MD State Application Form can be found online.   


Maryland Department of Labor is an equal opportunity employer. It is the policy of LABOR that all persons have equal opportunity and access to employment opportunities, services, and facilities without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, disability or veteran status.




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