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CORRECTIONAL CASE MANAGEMENT MANAGER

Recruitment #25-004029-0001

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Introduction

If you are looking for an exciting career with great benefits, pension, generous leave, competitive salary, and the opportunity for advancement and professional growth, apply to join the DPSCS team today!

The Department of Public Safety and Correctional Services (DPSCS) is seeking dedicated candidates to fill important roles within our department. We are one of the largest departments in Maryland with nearly 12,000 employees and a budget of more than $1 billion. In order to fulfill our mission of promoting safety, we have increased security at our institutions while leading the way in innovative restorative justice projects that will help offenders reintegrate into society upon release.

GRADE

CORR 0009

LOCATION OF POSITION

Baltimore City
Metropolitan Transition Center 
954 Forrest Street 
Baltimore, MD  21202

POSITION DUTIES

A Correctional Case Management Manager is the managerial level of work in assessing and evaluating the personal and criminal history of adult inmates to recommend a security level and in developing and monitoring appropriate work and educational programs. Employees in this classification manage all aspects of inmate classification work in the institution and directly supervise Correctional Case Management Supervisors.
 
  • Plans, coordinates, supervises and evaluates the work of Correctional Case Management Supervisors;
  • Trains Correctional Case Management Supervisors; 
  • Reviews reports and recommendations of Correctional Case Management Specialist staff and may approve or disapprove recommendations as the Warden's designee;
  • Conducts unit staff meetings to keep the staff informed of changes to regulations and programs; 
  • Reviews and drafts institutional directives on inmate classification to ensure compliance with Division of Correction regulations; 
  • Makes recommendations to the Assistant Warden or Warden about proposed departmental policy and procedural changes; 
  • Counsels staff on the violation of rules and regulations and makes recommendations for disciplinary action; 
  • Responds to questions from inmates, inmates' families, attorneys, Parole Commissioners and others about custody status decisions and about institutional policies and regulations; 
  • Serves on institutional and division task forces and committees; 
  • May investigate inmate complaints against the case management unit and prepare a response for the Warden; 
  • May conduct adjustment hearings to determine the guilt or innocence of inmates who have been charged with violating institutional rules and recommend appropriate sanctions for inmates found guilty of a violation; 
  • Performs other related duties. 

Must be willing to work within a correctional institution and interact directly with inmates and offenders.

MINIMUM QUALIFICATIONS

Applicants must meet the selective qualification(s) to be considered. Include clear and specific information on your application regarding your qualifications.

Education:   A Bachelor's degree from an accredited college or university. 

Experience: Five years of experience in assessing inmates' security risk and inmates' program needs for the purpose of determining correct security classifications and developing program plans. 

Notes: 

1. The above educational requirement is set by the Maryland Correctional Training Commission in accordance with Title 12, Subtitle 10 of the Code of Maryland Regulations. 
2. Candidates may substitute one year of experience as a Correctional Officer for one year of the required experience. 
3. Candidates may substitute one year of experience as a Correctional Dietary Officer, Correctional Maintenance Officer or Correctional Supply Officer for one year of the required experience. 
4. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in correctional classifications or correctional specialty codes in the criminal justice field of work at the rate of two years of military experience for one year of the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

1. Experience supervising Pretrial or DOC subordinate staff, making recommendations for disciplinary action and completing routine performance evaluations of staff.
2. Experience completing reports and conducting staff meetings.  
3. Experience responding to questions from inmates, inmates' families, attorneys, Parole Commissioners and others about custody status decisions, institutional policies and regulations.

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland.

SPECIAL REQUIREMENTS

1. Employees who have not already done so must meet the required selection standards and successfully complete the training prescribed by the Maryland Correctional Training Commission for a Correctional Classification Counselor. Selection standards for correctional training are listed in detail in the Code of Maryland Regulations 12.10.01.04 and include the following:

U.S. Citizenship or Resident Alien status
Must be at least 21 years of age
A completed background investigation
Oral interview
Physical examination.

2. Employees in this classification are subject to substance abuse testing in accordance with Code of Maryland Regulations 17.04.09, Testing for Illegal Use of Drugs.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

BENEFITS

FURTHER INSTRUCTIONS

Online applications are highly recommended. However, if you are unable to apply online, the paper application and supplemental questionnaire may be emailed to hr.recruitmentuser@maryland.gov or faxed to 410-484-5928. Paper application materials must be received in our office by the closing date for the recruitment.

If you are submitting additional information, the preferred method is to upload it with your application. All uploaded additional information must be received by the closing date and time. If you are unable to upload, please email the requested information to hr.recruitmentuser@maryland.gov referencing the recruitment number in the subject line, or fax to 410-484-5928 (providing a cover sheet with your contact information, recruitment name, recruitment number and the number of pages faxed). Only additional materials that are requested will be accepted for this recruitment.

For questions regarding this recruitment, please contact the Department of Public Safety and Correctional Services, HRSD-Recruitment Division at 410-585-3999.

Linda Franklin-Barber
lindag.franklin@maryland.gov
443-691-6628

If you are having difficulties with submitting your online application, please contact the DBM Recruitment and Examination Division at Application.Help@maryland.gov <Application.Help@maryland.gov> or 410-767-4850.

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruiting, retaining, and promoting employees who are reflective of the State's diversity.




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