Medical Care Program Associate I

Internal Only: This position is limited to current MDH, Center for Client Services (MADAP) Employees only.

ASTD10

MDH, PHPA, IDPHSB Center for Client Services (MADAP)

The main purpose of this position is to provide primary support to MADAP (Maryland AIDS Drug Assistance Program). This position will be responsible for ensuring accessibility to the program by processing MADAP and MADAP Plus applications and performing insurance verification in compliance with state and federal regulations, as well as in accordance with MADAP's policies and procedures.

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience: One year of clerical experience applying policies in a medical care, health insurance or federal or State entitlement program.

Notes:

1. Candidates may substitute additional general clerical experience on a year-for-year basis for the required education.

2. Candidates may substitute thirty credit hours from an accredited college or university for the required experience.

The desired candidate should possess the following:

1. Experience reviewing Medical Care Program data to interpret, clarify or apply Ryan White Program regulations, policies, procedures or guidelines.

2. Experience/knowledge of basic math to calculate income to ensure program requirements are met.

3. Experience screening and responding to visitors and telephone inquiries.

4. Experience maintaining routine and confidential files, logs and program data.

5. Experience in understanding, accessing and operating various computer information systems.

6. Experience operating office equipment and developing routine office procedures.

7. Experience organizing and completing work according to assigned schedules.

8. Experience communicating effectively with co-workers, supervisors and the general public.

9. Experience reviewing and interpreting health insurance policies and premium invoices.

Internal Only: This position is limited to current MDH, Center for Client Services (MADAP) Employees only.

Applicants who meet the minimum (and selective) qualifications will be included in further evaluation. The evaluation may be a rating of your application based on your education, training and experience as they relate to the requirements of the position. Therefore, it is essential that you provide complete and accurate information on your application. Please report all related education, experience, dates and hours of work. Clearly indicate your college degree and major on your application, if applicable. For education obtained outside the U.S., any job offer will be contingent on the candidate providing an evaluation for equivalency by a foreign credential evaluation service prior to starting employment (and may be requested prior to interview). 

Complete applications must be submitted by the closing date. Information submitted after this date will not be added. 

Incorrect application forms will not be accepted. Resumes will not be accepted in lieu of a completed application.

Candidates may remain on the certified eligible list for a period of at least one year. The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies.

STATE OF MARYLAND BENEFITS

Online applications are highly recommended. However, if you are unable to apply online, the paper application (and supplemental questionnaire) may be submitted to MDH, Recruitment and Selection Division, 201 W. Preston St., Room 114-B, Baltimore, MD 21201. Paper application materials must be received by 5 pm, close of business, on the closing date for the recruitment, no postmarks will be accepted.

If additional information is required, the preferred method is to upload.  If you are unable to upload, please fax the requested information to 410-333-5689. Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time.

For questions regarding this recruitment, please contact the MDH Recruitment and Selection Division at 410-767-1251.

If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850 or Application.Help@maryland.gov. 

Appropriate accommodations for individuals with disabilities are available upon request by calling: 410-767-1251 or MD TTY Relay Service 1-800-735-2258.

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.