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PROGRAM MANAGER II

CHILD PROTECTIVE SERVICES PROGRAM MANAGER

Recruitment #25-005477-0013

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Introduction



 
When you join the Maryland Department of Human Services (DHS), you join a team of more than 5,000 employees across the state dedicated to positively changing the lives of more than 1 million Marylanders each year. We do this by providing economic support, preventive services, and caring for children and adults.
 
We aim to deliver services so that we more quickly meet the needs of the people we serve. At DHS, we grapple with hard questions to find new ways to foster a culture of bold innovation. We do this to ensure that in Maryland, we leave no one behind. 

This is a Management Services position, and serves at the pleasure of the Appointing Authority.
 

GRADE

20

LOCATION OF POSITION

Maryland Department of Human Services
Baltimore County Department of Social Services
6401 York Road
Baltimore, MD  21212

Main Purpose of Job

This position manages a program of four or more units of staff providing clinical consultation, training, evaluation and support in the delivery of child welfare/adult services. The position develops and executes plans which ensure the implementation of the goals and objectives set for the assigned program and the overall mission of the agency. The position’s core responsibility is to ensure the safety, permanency and well being of every vulnerable adult and child in each caseload.

POSITION DUTIES

  • Plan, develop, coordinate and evaluate program services to ensure compliance with Federal, State, and local policies and procedures, program guidelines, unit goals and objectives. 
  • Provide clinical support for staff in the assessment, formulation of diagnostic impressions, psychotherapeutic counseling and treatment of mental disorders and other conditions;
  • Provide assigned staff with the strategies needed to handle issues of a clinical nature and address secondary trauma inherent in the work. 
  • Reviews case records and other case materials to evaluate the quality of casework services rendered; the appropriateness of actions; documentation, compliance with state/local policy/regulations, timely completion, etc.
  • Maintains records and controls needed for monthly statistical reports, service/compliance reviews, program development and/or evaluation, etc.
  • Train new staff, ensures all staff attend mandated annual training. 
  • Evaluate worker’s performance according to established standards.

MINIMUM QUALIFICATIONS

Education:  Possession of a Master's Degree in Social Work from an accredited college or university.

Experience:  Five years of public and/or private child welfare experience, with two of those years supervising subordinates.

DESIRED OR PREFERRED QUALIFICATIONS

The successful candidate will have demonstrated many or preferably all of the following:
  • One year of experience with child protective services.
  • One year of experience working with a multi-disciplinary team.
  • One year of experience utilizing data for monitoring and tracking program performance.

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Possession of an LCSW-C licensure from the Maryland Board of Social Work.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment.  We will not consider information submitted after this date.  Successful candidates will be placed on the employment (eligible) list.  The resulting list may be used for future vacancies with this agency or other state agencies.

If you are in State service and are a promotional candidate, your salary will be determined in accordance with State of Maryland guidelines.

BENEFITS

As an employee of the State of Maryland, you will have access to outstanding benefits, including health insurance, dental, and vision plans at a low cost.  CLINK ON THIS LINK FOR MORE DETAILS:  STATE OF MARYLAND BENEFITS.

  • Personal Leave - new State employees are awarded six (6) personal days annually (prorated annually based on start date).
  • Annual Leave - ten (10) days of accumulated annual leave per year.
  • Sick Leave - fifteen (15) days of accumulated sick leave per year.
  • Parental Leave - up to sixty (60) days of paid parental leave upon the birth or adoption of a child.
  • Holidays - State employees also celebrate at least thirteen (13) holidays per year.
  • Pension - State employees earn credit towards a retirement pension.
  • Positions may be eligible for telework.

FURTHER INSTRUCTIONS

The online application process is STRONGLY preferred. If you are unable to apply online, you may mail a paper application and supplemental questionnaire to:  Attention: Betty Ketterman, Department of Human Services - Baltimore County DSS, Human Resources Unit, 6401 York Road, Baltimore, MD  21212.

All mailed documents must include the applicant's name and the job number and must be received by 5 p.m. on the closing date. Resumes will NOT be accepted in lieu of completing the application. If additional information is required, the preferred method is to upload. If unable to upload, please email requested information only to betty.ketterman1@maryland.gov. Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time.
If you have any questions concerning this recruitment process for this position, please contact 410-853-3965.

TTY Users call via Maryland Relay.

If you have having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division, at 410-767-4850 or Application.Help@maryland.gov.

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State's diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.


Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online
View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here.
Apply via Paper Application. You may also download and complete the Paper Application here.

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