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PROGRAM MANAGER SENIOR I

Regional Director

Recruitment #25-005482-0006

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Introduction


This Management Service position serves at the Appointing Authority's pleasure.

 A resume must accompany your completed application.

 Mission Statement: To transform young people’s lives, create safer communities, and forge more equitable systems through community-based partnerships that hold youth accountable while building on their strengths and support systems.

 Vision Statement: Providing pathways to success for youth and families through partnerships across Maryland.

THIS RECRUITMENT IS LIMITED TO CURRENT STATE OF MARYLAND EMPLOYEES ONLY

GRADE

23

LOCATION OF POSITION

DJS- Community Services
44 N. Potomac Street, Suite 300 
Hagerstown, MD 21740

Main Purpose of Job

Join Us in Making a Difference at DJS!

The Maryland Department of Juvenile Services (DJS) is dedicated to transforming young lives, creating safer communities, and fostering equitable systems. We are seeking passionate individuals for the role of the Program Manager Senior I (Regional Director), so come join our team and make a meaningful impact on youth and the community at DJS! 

The main purpose of this position will be to administer community services, manage staff and other resources as well as ensure that the goals and objectives of the Department of Juvenile Services are carried out in the Western Region. The Regional Director is responsible for region offices, (Allegany, Carroll, Frederick, Garrett, & Washington Counties) located in the Western Region. 

The position requires expert knowledge of the principles and practices of Intake, Probation, Community Detention, Aftercare and Residential Services, of controlling legal and regulatory authorities, of judicial proceedings procedures. In addition, the incumbent must have a working knowledge of the principles and concepts of administration and management, of integrated case management systems, of community service delivery systems, of basic governmental accounting, budgeting, personnel processes, and of strategic planning methods. 

The incumbent must also have the ability to exercise sound judgment and discretion; to design, implement, and evaluate administrative procedures; to manage personnel conflicts effectively; to inspire motivation and productivity among professional and support staff; to establish and maintain viable working relationships with other agencies and external stakeholders; to present ideas clearly and concisely to demonstrate initiative and sound reasoning. 

Some key responsibilities of this position may include, but not be limited, to the following: 

In conjunction with the executive Director; Plans, organizes, and evaluates for the overall management of the Region, to include but not be limited to: 

• Reviews and devises short- and long-range plans, goals, and objectives and provides input into Region and departmental programs. Establishes procedures, priorities, and deadlines governing all regional operations. 

• Establishes standards for the attainment of goals and ensures that all regional operations and programs are effectively coordinated and accomplish departmental goals. 

• Evaluates programs and procedures and reviews attainment of goals relative to available resources and the Region's and the Department's mission, taking corrective action or making recommendations when necessary to meet requirements, objectives and goals. 

This position is eligible to work a hybrid telework schedule.

MINIMUM QUALIFICATIONS

Education: A Bachelor’s degree from an accredited college or university.

Experience: Four years of experience providing services to emotionally or socially maladjusted, delinquent, victimized, or exceptional juveniles in a community, educational, or residential setting. 

Notes: 

1. Candidates may substitute possession of a Master’s degree in the social or behavioral sciences or criminal justice from an accredited college or university for one year of the required experience. 

2. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in Social Services classifications or Social Services specialty codes in the Social Science, Psychology and Welfare field of work on a year-for-year basis for the required experience and education.

DESIRED OR PREFERRED QUALIFICATIONS

The preferred candidate for this position may possess any of the following qualifications: 

  • Strong knowledge of juvenile justice systems, case management practices, and rehabilitation programs. 
  • Familiarity with state and federal regulations governing juvenile justice and child welfare services. 
  • Proficiency in case management software and data reporting systems to track youth progress and ensure compliance. 
  • Ability to develop and implement evidence-based strategies to reduce recidivism and improve youth outcomes. 
  •  Excellent leadership, mentorship, and conflict resolution skills to effectively supervise case management staff. 
  •  Strong written and verbal communication skills for preparing reports, policy recommendations, and stakeholder presentations.

LIMITATIONS ON SELECTION

THIS RECRUITMENT IS LIMITED TO CURRENT STATE OF MARYLAND EMPLOYEES ONLY

SPECIAL REQUIREMENTS

Regular work schedule to be flexible and may require telework protocols. Work schedule may involve non-traditional hours to meet the needs of the youth, families, and partners; may include nights and weekends.

SELECTION PROCESS

Please make sure that you provide sufficient information on your completed application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Candidates will remain on the certified eligible list for a period of one (1) year. The resulting certified eligible list from this recruitment may be used to fill similar positions of the same classification in this or other State agencies.

EXAMINATION PROCESS

The assessment will involve a rating of your application based on your education, training, and/or experience as it relates to the position's requirements. Therefore, it is essential that you provide complete and accurate information on your application. Incomplete applications will not be accepted. Please report all relevant experience and education. For education obtained outside the U.S., you will be required to provide proof of equivalent American education, as determined by a Foreign Credential Evaluation Service, at the time of hire.

Please complete the supplemental questionnaire, if applicable. They will be used when rating applications. Please note that your answers on the supplemental questionnaire must correspond to the information provided on your completed application to receive credit. Missing or incomplete supplemental questionnaires may impact the overall rating of your completed application. 

If you are a Veteran applying for this position, please submit your DD 214 Long Form with your completed application to receive proper credit.

GENERAL REQUIREMENTS

Specific educational and experience requirements are set by the agency based on the essential job functions assigned to the position.

BENEFITS

FURTHER INSTRUCTIONS

The online application process is STRONGLY recommended. However, if you are unable to apply online, you may submit a completed paper application and supplemental questionnaire responses via email or fax to the addresses provided below. If using fax or regular mail, ensure each page includes your First and Last Name, the Recruitment Number (located at the top of the posting), and the last four digits of your SS#. Paper application materials must be received by 5:00 PM on the closing date for the recruitment. Applications received after this time, or those with incorrect forms, will not be accepted. Postmarks will not be considered.

Maryland Department of Juvenile Services 
OHR-Recruitment & Examination Unit 
217 E. Redwood Street 
Baltimore, MD 21202 
Attn: Nicole Jones, Recruitment #25-005482-0006   
Fax number 410-333-4188 
TTY Users: call via Maryland Relay

If you are having difficulty with your user account or have general questions about the online application system, please contact the Maryland Department of Budget and Management, Recruitment and Examination Division at 410-767-4850 or Application.Help@maryland.gov. 

Should additional information regarding this recruitment be required, please contact the Maryland Department of Juvenile Services, Recruitment and Examination Unit at djs.careers@maryland.gov. Include the Recruitment Title/Number that is located at the top of the bulletin. 

As an equal opportunity employer, Maryland is committed to recruiting, retaining, and promoting employees who are reflective of the State’s diversity.

DJS values the experience gained by Veterans while serving our country. Veterans are welcome to apply for all current recruitments.

Bilingual applicants and people with disabilities are welcome to apply for all recruitments.

Candidates with lived experience relating to the criminal/juvenile legal system are encouraged to apply.

We welcome experienced professionals transitioning from federal service to explore rewarding career opportunities.



Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online
View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here.
Apply via Paper Application. You may also download and complete the Paper Application here.

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