Chief Learning Officer (CLO)
PROGRAM MANAGER SENIOR I
Recruitment #25-005482-0010
Department | DHS - Ops Ofc - Div of Budget Finance & Personnel |
---|---|
Date Opened | 4/16/2025 10:30:00 AM |
Filing Deadline | 4/30/2025 11:59:00 PM |
Salary | $95,991.00/year - $125,057.00/year with potential growth to $154,928.00/year |
Employment Type |
Full-Time
|
HR Analyst | Kendra Young |
Work Location |
Baltimore City
|
Introduction

GRADE
LOCATION OF POSITION
Main Purpose of Job
POSITION DUTIES
Strategic Leadership & Training Development
- Develops and oversees the execution of the department’s learning and professional development strategy.
- Establishes training standards
and best practices for employee learning initiatives.
- Assesses workforce training
needs and implements innovative, research-based learning solutions.
Operational and Programmatic Training Oversight
- Works with SSA, FIA,
and CSA leadership to design and implement training programs for child
welfare, public assistance, and child support services professionals.
- Evaluates program effectiveness
and recommends improvements based on performance metrics and stakeholder
feedback.
- Ensures compliance with federal
and state regulations regarding training and professional development
requirements.
Professional
Development Training Programs
- Designs and implements
professional development programs.
Oversight
of Learning Professionals
- Leads a team of learning and
instructional designers, trainers, and training support staff.
Technology
& Learning Innovation
- Leads the adoption of
e-learning, artificial intelligence-enabled learning, and virtual training
platforms.
- Oversees the development of
digital and blended learning experiences.
Performance
Measurement & Evaluation
- Develops key performance
indicators (KPIs) and assessment tools to measure training
effectiveness.
- Collects and analyzes training
data to guide decision-making and program enhancements.
MINIMUM QUALIFICATIONS
Education: Possession of a Bachelors’ degree from an accredited four-year college or university, preferably in Education, Organization Development, Communications, or related field from an accredited college or university.
Experience: Five years of experience in administrative staff or professional work, two years of the required experience must have been in Talent Development (Training and Facilitation and/or Instructional Design and/or Online Learning) and in supervisory capacity.
DESIRED OR PREFERRED QUALIFICATIONS
- Two-years experience in Talent Development (Training and Facilitation and/or Instructional Design and/or Online Learning).
- One year experience creating spreadsheets with Microsoft Excel or Google Sheets.
- One year experience hosting virtual training via online meeting platforms such as Zoom, Web Ex, Google Meets, Microsoft Teams, etc…
- One year experience designing slides with Microsoft Powerpoint or Google Slides.
- Two years experience designing documents with Microsoft.
SELECTION PROCESS
BENEFITS
As an employee of the State of Maryland, you will have access to outstanding benefits, including: health insurance, dental, and vision plans offered at a low cost. CLICK ON THIS LINK FOR MORE DETAILS: STATE OF MARYLAND BENEFITS.
- Personal Leave - new State employees are awarded six (6) personnel days annually (prorated based on start date).
- Annual Leave - ten (10) days of accumulated annual leave per year.
- Sick Leave - fifteen (15) days of accumulated sick leave per year.
- Parental Leave - up to sixty (60) days of paid parental leave upon the birth or adoption of a child.
- Holidays - State employees also celebrate at least thirteen (13) holidays per year.
- Pension - State employees earn credit towards a retirement pension.
- Positions may be eligible for telework.
FURTHER INSTRUCTIONS
The online application process is STRONGLY preferred. If you are unable to apply online, you may mail a paper application and supplemental questionnaire to, Maryland Department of Human Services, Employment Services, Attention: Kendra Young, 25 South Charles St, Room 1116-L, Baltimore, Maryland 21201.