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MPT Membership Manager

Recruitment #25-007003-0001

Introduction

Maryland Public Television, commonly known as MPT, is a public television network that broadcasts throughout the entire state of Maryland and the District of Columbia and into parts of Delaware, Pennsylvania, Virginia, and West Virginia. MPT is Maryland's only statewide broadcaster. Headquartered in Owings Mills, MPT is a member of the Public Broadcasting Service (PBS) and is a producer of both locally and nationally distributed TV programs and digital content.

 

LOCATION OF POSITION

Maryland Public Television
11767 Owings Mills Blvd. 
Owings Mills, MD 21117

Main Purpose of Job

The main purpose of this position is to assist the Managing Director of Membership with developing
and executing strategies to raise membership revenue and grow the membership base. The
incumbent will be responsible for managing existing membership programs, assisting with the
implementation of new initiatives, and tracking and reporting on campaign performance. This
position collaborates with internal and external partners and performs fundraising and administrative
functions to achieve overall departmental goals.

POSITION DUTIES

  • Assist the Managing Director of Membership with developing and executing strategies to raise membership revenue and grow the membership base.
  • Collaborate with the MPT's funding consultant to ensure e-appeals for renewal, lapsed and additional gift campaigns are conducted on-time using industry best practices.
  • Plan, execute, track, analyze and report on various fundraising campaigns performance.
  • Write solicitation letters and create content to promote various fundraising campaigns on the MPT website, social media platforms and on-air spots.
  • Coordinate and run various workplace giving campaigns.
  • Develop and execute a plan to promote various workplace giving campaigns, encourage employee giving, and acknowledge participants.
  • Collaborate with the MPT Finance team to complete charitable solicitation registrations and applications for participation in state, county and federal fundraising campaigns.
  • Work with the Member & Viewer Services and Membership Operations teams to ensure donor problems are resolved promptly and professionally.
  • Respond to member questions and concerns as needed via phone, email and text.

MINIMUM QUALIFICATIONS

Education: Bachelor’s degree from an accredited college or university. 
Experience: Two (2) years of experience developing and implementing fundraising or
communications strategies.
Note
Candidates may substitute experience developing and implementing fundraising or communications
strategies on a year for year basis for the required education.

DESIRED OR PREFERRED QUALIFICATIONS

Preference will be given to applicants who possess the following preferred
qualification(s). Include clear and specific information on your application regarding your
qualifications.
  • Experience with integrated multi-channel marketing strategies (i.e., phone, print, digital, social media, broadcast) for all fundraising campaigns.
  • Experience conducting non-profit or corporate fundraising campaigns
  • Experience developing and/or approving messaging in e-solicitations, marketing brochures and/ or promotional ads.
  • Experience analyzing and reporting on fundraising campaign performance.
  • Experience with project management, including management of administrative projects
  • Commitment to delivering quality work products and consistently meeting project deadlines.
  • Comfort working in a hybrid workplace environment.
  • Experience working in a fast-paced work environment, demonstrating flexibility while multi tasking
  • Ability to perform basic graphic design using software such as Photoshop, Canva, etc.
  • Experience using email marketing software such as Mailchimp, Constant Contact, GovDelivery, etc.
  • Excellent organizational skills and attention to detail.
  • Excellent verbal and written communication skills.
  • Ability to work well with a variety of people, personalities and departments (internal and external
  • partners)
  • Experience with a donor database (i.e. Salesforce, ROI, Allegiance)

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor
vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s
license valid in the State of Maryland.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet
the qualifications for this recruitment. All information concerning your qualifications must be
submitted by the closing date. We will not consider information submitted after this date. Successful
candidates will be placed on the eligible (employment) list for at least one year. 
For education obtained outside the U.S., a copy of the equivalent American education as determined
by a foreign credential evaluation service must be provided prior to hire.

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the
requirements of the position. It is important that you provide complete and accurate information on
your application. Please report all experience and education that is related to this position.
Resumes will NOT be accepted in lieu of completing the online or paper application.

BENEFITS

FURTHER INSTRUCTIONS

The online applications are Strongly recommended. However, if you are unable to apply online, the paper application (and supplemental questionnaire) may be submitted to Maryland Public Television – HR, 11767 Owings Mills Blvd., Owings Mills, MD 21117. Paper application materials must be received by the closing date for the recruitment.  No postmarks will be accepted. 

If additional information is required, the preferred method is to upload.  If you are unable to upload, please fax the requested information to 410-581-4382. Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time.

For questions regarding this recruitment, please contact Aaron Clark at 410-581-4115.

If you are having difficulty with your user account or have general questions about the online application system, please contact the MD Department of Budget and Management, Recruitment and Examination Division at 410-767-4850 or Application.Help@maryland.gov

Appropriate accommodations for individuals with disabilities are available upon request by calling: MD TTY Relay Service 1-800-735-2258.

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.



Click on a link below to apply for this position:

Fill out the Application NOW using the Internet. Apply Online
Apply via Paper Application. You may also download and complete the Paper Application here.

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