Assistant Chief Investigator

The Maryland Insurance Administration (MIA) is an independent State agency that regulates Maryland’s insurance industry and protects consumers by monitoring and enforcing insurers’ and insurance professionals’ compliance with State law.  Through the diligence of a highly professional staff of market analysts, financial analysts, accountants, lawyers, law enforcement officers, actuaries, complaint investigators, and others, the MIA works to facilitate a strong and competitive insurance marketplace where consumers are well informed and treated fairly.  Staff members are subject matter experts who serve as a resource for lawmakers, consumers, and other public and private entities.

The MIA is charged with a broad range of responsibilities including the licensure of insurance carriers and insurance producers (brokers/agents) operating in Maryland, the conduct of financial examinations of companies to monitor financial solvency, and the review and approval of rates and contract forms.  The MIA investigates reports of consumer fraud and consumer complaints about life, health, automobile, homeowners, and/or property insurance.  Insurance carriers are subject to market conduct examinations and other actions to monitor compliance with Maryland law.  The MIA also has a unit dedicated to consumer education and outreach, which participates in hundreds of events and reaches thousands of individual consumers annually. 

MIA 0018

Baltimore City or hybrid (between office and telework)

Supervise the operation of the Property & Casualty Consumer Complaints Section.

Assists with the management of the operation of the Property and Casualty Complaint section to ensure timely and proper resolution of consumer complaints and determine whether violations of the insurance code and regulations have occurred. Completely reviews all files of the insurance investigators. Reviews all correspondence of the investigators. This position assists in the resolution of problems. Also speaks with consumers and insurers as needed. Prepares and presents files in conferences for discussion of proposed determinations, future handling, and potential referral to other divisions, sections or units within the Administration.

Education: Bachelor's degree from an accredited college or university in Insurance, Business, or related fields. 

Experience:  Five years experience in the Property and Casualty insurance industry as an investigator, adjuster, underwriter or agent.

Note: 

1. Nine years of experience in the property and casualty insurance industry as an investigator, adjuster, underwriter or agent may be substituted for the minimum qualifications.  

2. Possession of J.D. degree and four years of experience in the property and casualty insurance industry as an investigator, adjuster, underwriter or agent may be substituted for the minimum qualifications. 

THIS RECRUITMENT IS LIMITED TO CURRENT EMPLOYEES OF THE MARYLAND INSURANCE ADMINISTRATION.

STATE OF MARYLAND BENEFITS

 

If you have any questions about this recruitment, please contact lynn.hill@maryland.gov

For immediate consideration, upload ONE WORD or PDF file, at the "Resume" tab, that contains:

1.  a cover letter stating your interest and specific salary requirements; and

2.  a current professional resume.

If you are unable to apply online, you may submit via mail. Please be sure to include all documents that are listed above, to ensure timely processing.

Complete application packets may be mailed to:

Maryland Insurance Administration Human Resources - Recruitment#: 25-009642-0004

200 St. Paul Place, Suite 2700 Baltimore, MD 21202

Incomplete submission will not receive consideration.

TTY  Users: call via Maryland Relay We thank our Veterans for their service to our country, and encourage them to apply.  

As an equal opportunity employer Maryland is committed to recruiting, retaining and promoting