CHIEF OF LICENSING AND MANAGEMENT INITIATIVES

The Maryland Insurance Administration (MIA) is an independent State agency that regulates Maryland’s $46 billion insurance industry and protects consumers by monitoring and enforcing insurers’ and insurance professionals’ compliance with State law. Staff members are subject matter experts who serve as a resource for lawmakers, consumers, and other public and private entities. 

The MIA is charged with a broad range of responsibilities including the licensure of insurance carriers and insurance producers (brokers/agents) operating in Maryland, the conduct of financial examinations of companies to monitor financial solvency, and the review and approval of rates and contract forms. The MIA investigates reports of consumer fraud and consumer complaints about life, health, automobile, homeowners, and/or property insurance.  Insurance carriers are subject to market conduct examinations and other actions to monitor compliance with Maryland law.  The MIA also has a unit dedicated to consumer education and outreach, which participates in hundreds of events and reaches thousands of individual consumers annually.

* This is a Management Service position that serves at the pleasure of the Appointing Authority.

MIA 20

Baltimore City (potential for hybrid between office and teleworking)

The MIA is seeking to fill a Chief of Licensing and Management Initiatives position in the Insurance Fraud and Producer Enforcement Division. This position ensures compliance with Maryland’s insurance licensing laws and regulations, which includes direct supervision of investigators responsible for reviewing licensing applications, renewals, and compliance issues, ensuring adherence to state regulations. Responsibilities include managing caseloads, providing guidance on investigative procedures, and collaborating with the Market Regulation and Professional Licensing Division to uphold regulatory standards. The Chief will also manage their own caseload while performing additional duties as assigned by the Director or Associate Commissioner. 

The Chief position will also have responsibility for supporting the MIA in advancing management initiatives within the Insurance Fraud and Producer Enforcement Division. Key responsibilities include overseeing the implementation of the SalesForce case management system to streamline caseload management, responding to all Public Information Act (PIA) requests made to the Division, and reviewing legislation related to licensing enforcement and other fraud matters.

The Chief of Licensing and Management Initiatives reports directly to the Director of Fraud and Producer Enforcement. 

Education: Bachelor’s degree from an accredited four-year college or university.

Experience: Seven years of investigative work or law enforcement experience. Two years of this experience must have been in a lead or supervisory capacity.

Note: Additional investigative work or law enforcement experience may substitute on a year-for-year basis for up to four years of the required education. Two years of this experience must have been in a lead or supervisory capacity.

This recruitment is limited to current employees of the Maryland Insurance Administration’s Insurance Fraud and Producer Enforcement Division only.

Employees in this position will be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.

Please contact: charrison@maryland.gov for additional information concerning this recruitment. Online applications are strongly preferred. For immediate consideration: upload one (1) WORD or PDF file, that includes your combined cover letter and resume, to the "Resume" tab.

TTY Users: call via Maryland Relay.

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.