Montgomery City County Personnel

Airport Customer Service Representative (#AI8801)

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Pay Grade

A01

Nature of Work

The fundamental reason this classification exists is to provide a variety of public relations and customer services to Montgomery Airport passengers and the public. The essential function of this position is: provides information, directions, and additional assistance to passengers and the public. Incumbents receive supervision from the Airport Customer Development Manager.

Minimum Qualifications

High school diploma or G.E.D. Six (6) months of face to face customer service experience to include providing documents, information, and directions.

NOTE: Qualifying education, training and experience that provide the requisite knowledge, skills and abilities to perform the job will be considered.

Special Requirements

Work will include shift work, nights, weekends and holidays. Due to Federal regulations, all candidates are subject to a background check as a condition of employment.

CLASS: AI8801; REV: 8/16/2019;