The fundamental reason this
position exists is to perform the technical work needed to process calls for
emergency and non-emergency assistance, and to dispatch fire and police responders
to those requests for services. The work responsibilities of this position
include answering emergency and administrative calls, providing pre-arrival and
post-dispatch instructions as warranted, and dispatching the most appropriate
emergency response personnel using a computer-aided dispatch (CAD) system and a
land mobile radio network. Employees in this position
will learn to dispatch radio systems for fire and police. Public Safety Communications
Dispatchers are direct reports to the Public Safety Communications Supervisor.
Applicants
must have a high school diploma or GED. Must have six (6) months of
experience as a 9-1-1 dispatcher or
communications operator with a public safety organization using a computer-aided
dispatch system.
NOTE: Qualifying education, training, and experience that provide the requisite knowledge, skills, and abilities to perform the job will be considered
Applicant must be at least 18
years of age, must be able to type at least 32 wpm, and must sign a willingness
statement. As a condition of continued
employment, you must pass a criminal background check (to include criminal and
driving history reviews) and a drug test.
You must be willing to respond to the Emergency Communications Center to
meet community service expectations, during emergencies, disasters, and other
significant events, adhering to directives from organizational leadership
The City of Montgomery's Emergency Communications Center operates around the clock, every day of the year. Successful candidates will need to be available for shifts outside typical business hours, including weekends and most holidays. However, employees are compensated accordingly for their flexibility and dedication.