Montgomery City County Personnel

A07

The fundamental reason this position exists is to perform supervisory, technical, and administrative work directing and overseeing the activities of communications center operators and dispatchers assigned to a shift to include answering emergency and administrative calls; oversight of the delivery, or performance of, pre-arrival and post-dispatch instructions as warranted; oversight, or performing dispatching of the most appropriate emergency response personnel using a Computer Aided Dispatch (CAD) system and a land mobile radio network,    training dispatchers and operators, monitoring radio and telephone traffic, quality reviews, employee evaluations, and other public safety communications supervisory duties as assigned. This classification reports to and receives general instructions from the Public Safety Communications Center Manager. 

Applicants must have four (4) current years of combined E9-1-1 emergency and non-emergency telephone experience providing radio communications support to fire, medical, and law enforcement responders in a dispatching capacity of an organization equal in programmatic scope and geographical size comparable to the City of Montgomery.

NOTE: Qualifying education, training, and experience that provide the requisite knowledge, skills, and abilities to perform the job will be considered.

Must be available to work any hour shifts as needed to oversee operations and ensure consistency among the shifts. Must be available to work weekends and holidays and during emergencies or natural disasters as requested.