Montgomery City County Personnel

The fundamental reason this job exists is to directly develop, coordinate, implement, perform and manage all training, quality control, public education, and recruiting programs for the Department of Emergency Communications in relation to 9-1-1 Emergency Services. The work responsibilities include overseeing and managing department-wide training programs; overseeing and managing the recruiting program; developing, managing, and implementing a public education program; supervising training division staff, overseeing and managing a quality assurance and improvement program; and performing administrative duties.  This position assists the Director and Assistant Director in special projects, ensuring that personnel maintains appropriate certifications and standards as required by Federal, State, and local rules and ordinances, and provides a means for career enhancement and growth for personnel. This employee reports to and receives general instructions and orders from the Director of Emergency Communications.

Must have a high school diploma or equivalent, and at least two (2) years of progressively responsible experience in Public Safety emergency dispatching and at least two (2) years of experience in developing and conducting training programs. Qualifying work experience must include at least one (1) year of supervisory experience in an E911 Center.

NOTE:  Qualifying education, training, and experience that provide the requisite knowledge, skills, and abilities to perform the job will be considered. 

Must be willing to work nights, weekends, and holidays and willing to be on-call to respond to emergency incidents as needed. Must possess or be able to attain a valid Alabama Driver’s license within 60 days and have an acceptable driving record.  Must be able to obtain and maintain all required instructor certifications.