The fundamental reason this
position exists is to perform emergency dispatching of fire and/or police units
in response to fire and criminal incidents, natural disasters, accidents,
medical emergencies. The work
responsibilities of this position include answering emergency and administrative calls, dispatching appropriate
available emergency units using Computer Aided Dispatch system, and/or assists
in the execution of legal services and provides support to deputies (County
only). This is skilled work in receiving
and/or transmitting emergency telephone, radio, and alarm system calls, and
entering and receiving vital information via computer terminal. Judgment and initiative are required in
applying established procedures and instructions to various calls or
situations. Employees in this position
will learn to operate one dispatch radio system for fire or police within the 6-month
probation period and when feasible will be offered the opportunity to learn a
second radio dispatch discipline and become a Certified Training Officer (CTO). This position
reports to a Public Safety Communications Supervisor.
Applicants
must have a high school diploma or GED. Must have six (6) months of
experience as a 9-1-1 dispatcher or
communications operator with a public safety organization using a
computer aided dispatch system.
NOTE: Public Safety Communications Operators who have completed their probationary period and the Emergency Communications Center training requirements are eligible for automatic promotion based on seniority.
NOTE: Qualifying education, training and experience that provide the requisite knowledge, skills and abilities to perform the job will be considered.
Must be available to be on-call
during emergency situations and to work shifts, weekends, holidays, and
overtime as needed. Applicants will be required to submit to a thorough
background investigation prior to employment. Must be a certified ECO I.