HUMAN RESOURCES OFFICER

** THIS POSITION IS OPEN TO CURRENT CITY OF MILWAUKEE EMPLOYEES ONLY. **

Under the direction of the Commissioner of Health, the Human Resources Officer provides leadership in the development and delivery of comprehensive human resources (HR) programs and processes, such as talent acquisition and retention, performance management, employee relations, professional development, coaching, change management, and organizational design initiatives for the Milwaukee Health Department (MHD). As part of the leadership team, the Human Resources Officer advises the Commissioner of Health and other senior-level managers on human resources matters.

Human Resources Management and Administration

• The Human Resources Officer is required to file a Statement of Economic Interests in accordance with the Milwaukee Code of Ordinances Chapter 303-Code of Ethics.

1. Regular status as a City of Milwaukee employee, having successfully completed a probationary period for a civil service position, or status as a City of Milwaukee employee in a fixed term position.
2. Bachelor’s Degree in human resources, industrial psychology, public administration or a closely related field from an accredited college or university.
3. Five years of progressively responsible, professional-level experience in the field of human resource.
4. Valid driver's license and use of a properly insured automobile* for use on the job at time of appointment and throughout employment. (*Automobile allowance is provided.) 

Equivalent combinations of education and experience may be considered.  

IMPORTANT NOTE: To receive credit for college, transcripts are required and must be received by the application period closing date. College transcripts should be attached to your online application or sent via email to staffinginfo@milwaukee.gov. Applications without transcripts attached will be considered incomplete and may be rejected.  Your transcript must be legible and include the following information:  the university or college name, your name, the degree completed (if applicable), and the date the degree was completed.  Student copies are acceptable.

• Master’s degree in industrial and organizational psychology, psychology, human resources management, business administration, public administration, or a closely related field from an accredited college or university.  
• Experience in public sector human resources management.

Technical

• Knowledge of human resources practices, including recruitment, onboarding, FMLA/ADAAA, employee relations, training and employee development, succession planning, and performance management.
• Knowledge of the laws, rules, and regulations governing the practices and procedures of human resources.
• Ability to advise and counsel managers and employees on human resources matters.
• Ability to learn and effectively use the applicant tracking system (currently JobAps) and employee/human resources management system (currently Oracle’s Peoplesoft Human Capital Management (HCM) system) to produce reports and retrieve data.
• Proficiency using standard computer programs such as Microsoft Word, Excel, and PowerPoint.
• Ability to read, understand, interpret, and apply job-related material such as laws, Civil Service Rules, and policies.  

Communication/Interpersonal Skills

• Strong written communication skills to be able to develop business correspondence, document investigations, and create reports.
• Strong verbal communication skills to be able to respond to questions from employees, managers, and administrators.
• Presentation skills to be able to present before committees and groups both large and small.
• Exceptional interpersonal skills to effectively develop and maintain working relationships with employees, co-workers, other senior managers, and other city staff.
• Ability to effectively handle sensitive inquiries and complaints.
• Ability to work cooperatively and fairly with people whose backgrounds may differ from one's own.
• Ability to promote teamwork and desire to work cooperatively with others on a team.  
• Ability to foster an environment of inclusion wherein all employees are treated respectfully, are valued for their strengths, and feel that they can safely express themselves.

Judgment/Organization/Analytical Skills

• Skill in identifying complex human resources issues and reviewing related information in order to develop and evaluate options and implement solutions.
• Ability to perform well under pressure and handle very sensitive or difficult inquiries and complaints.
• Ability to have difficult conversations with staff while conducting personnel investigations or performing other HR related functions.
• Ability to remain professional at all times.
• Ability to plan and organize work, adjust to changing priorities, and achieve objectives within deadlines.
• Honesty, integrity, and the ability to maintain the utmost confidentiality.
• Commitment to professional development and staying apprised of best practices in human resources management.

THE CURRENT SALARY RANGE (Pay Range 1FX) is $63,585-$89,016 annually, and the resident incentive salary range for City of Milwaukee residents is $65,493-$91,686 annually. Appointment will be made in accordance with the provisions of the salary ordinance.

THE SELECTION PROCESS will be job related and will consist of one or more of the following: education and experience evaluation; written, oral, or performance tests, or other assessment methods. The Department of Employee Relations reserves the right to call only the most qualified candidates to oral and performance examinations. Oral examinations may include written exercises. Selection process component weights will be determined by further analysis of the job.

INITIAL FILING DATE: The selection process will be held as soon as practical after Friday, May 13, 2022. Receipt of applications may be discontinued at any time after this date without prior notice. However, recruitment may continue until the needs of the City have been met. The applicant is responsible for attending all phases of the job selection process at the time and place designated by the Department of Employee Relations and/or the hiring authority.

NOTE: Transfer/Promotional Opportunities and Promotional Examinations are not open to Milwaukee Public Schools employees or to the public. Only current City of Milwaukee employees and civilian personnel in MFD and MPD hired through a City Service Commission process who have successfully passed a probationary period for a Civil Service position or who have status as a City of Milwaukee employee in a fixed term position will be considered. Individuals with exempt, provisional, temporary, or emergency appointments are not eligible for transfer.

• APPLICATIONS and further information may be accessed by visiting www.jobapscloud.com/MIL.        
• If you would like assistance completing an application, please contact the Department of Employee Relations at (414) 286-3751 or staffinginfo@milwaukee.gov.        
• The Department of Employee Relations is located at City Hall, 200 E. Wells St., Room 706, Milwaukee, WI 53202.

EEO = 102  

The City of Milwaukee values and encourages diversity and is an equal opportunity employer.