LIBRARY TECHNICIAN II

Located on the western shore of Lake Michigan, Milwaukee is an urban hub bursting with energy. Milwaukee provides a casual sophistication – big city appeal without the big-city hassles. We are accessible and affordable, and our residents are welcoming. Milwaukee has evolved through the years, bringing together its unsurpassed old world charm with a breathtaking Art Museum, top-flight arts and cultural attractions, professional sports, lakefront festivals, recreational opportunities and great restaurants.

The Milwaukee Public Library (MPL) offers a dynamic, innovative work environment where each employee contributes to making the Library the best Third Place possible – Inspiration starts here, we help people read, learn and connect!

Materials Processing and Preparation:

• Create and update records in the online catalog database representing many formats of material.
• Perform electronic record enhancements; clean up and update projects on records.
• Write Radio-Frequency Identification (RFID) tags for materials, and ensure distribution of materials.
• Create orders and brief bibliographic records for materials; prepare and send electronic orders.
• Open, unpack and verify materials; affix labels associated with materials.
• Cover book jackets with Plasti-Kleer®, add disc pockets, and perform repairs as needed.

Acquisitions and Serials Unit:

• Create orders and brief bibliographic records for all formats; prepare and send electronic orders.
• Create and update check-in records for subscriptions, standing orders, microforms, and government documents.
• Identify items in need of action related to title variations, publication patterns, and cancelled or ceased publications.
• Prepare serials for shipment to bindery.
• Sort newspapers, magazines and government documents for check-in.
• Process errors and imperfect copies for return to vendor, and request vendor credits.
• Prepare and process invoices using the City’s Financial Management Information System (FMIS).

Copy Cataloging and Database Maintenance Unit:

• Compare catalog records to physical materials to verify bibliographic information is correct.
• Assign call numbers to materials accurately, avoiding duplication.
• Perform reinstatement routines on items that were previously deleted from the database.
• Repackage non-book materials into lockable cases.
• Scan and resize media art from vendor for use in the library’s packaging.
• Recall materials from around the library system to correct processing errors.
• Eliminate missing items from the database.
• Operate the disc cleaning machine.
• Participate in systemwide reclassification projects.

Customer Service and Training:

• Sort and deliver interoffice, USPS, and UPS mail within Central Library.
• Provide customer service and problem resolution via phone.
• Provide training and documentation support to supervisors.

Reasonable accommodations requested by qualified individuals with disabilities will be made in accordance with the Americans with Disabilities Act (ADA) of 1990, as amended by the Americans with Disabilities Act Amendments Act (ADAAA) of 2008.

• The incumbent will be called upon to work as needed in the various Technical Services Units and must be willing to work at times that meet the needs of the library.
• The Library Technician II must have the ability to lift materials weighing 10-20 lbs. unassisted frequently and up to 50 lbs. occasionally.
• The Library Technician II must have the physical dexterity to manually process library materials, such as opening and unpacking boxes and applying various items to materials such as labels, pockets, and book jackets.

1. Two years of full-time office experience, including at least one year of computer data entry.

Equivalent combinations of education and experience may also be considered.

• Familiarity with library catalog systems.

• Ability to read and interpret job-related documents such policies, procedures, and reports.
• Ability to make basic arithmetic calculations and to learn how to process invoices.
• Skill in performing accurate data entry; ability to develop coding expertise and use computer systems to manage electronic files, such as the Library’s integrated library system (ILS), RFID software, FMIS, Baker & Taylor applications, and Microsoft productivity software.
• Customer service and oral communication skills essential to providing professional assistance to internal and external customers.
• Ability to work cooperatively in a team-oriented, collaborative environment with people whose backgrounds may differ from one’s own.
• Aptitude for and interest in performing highly detailed clerical work.
• Ability to arrange items precisely in alphabetical and numerical order.
• Ability to carefully and accurately sort and process a high volume of items, including library materials and mail.
• Ability to inspect items and make informed decisions regarding how to correct irregularities.
• Ability to identify and solve problems related to materials processing.
• Written communications skills to be able to prepare clear documentation and correspondence.
• Ability to effectively follow oral and written directions from supervisors.
• Ability to establish priorities in order to meet assignment deadlines; flexibility to adjust to changing priorities.
• Honesty, integrity, and the ability to safeguard City resources.

The current salary range (Pay Range 6EN) for City of Milwaukee residents is $30,529-$35,922 annually, and the non-resident salary range is $29,780-$35,041.

The City of Milwaukee provides a comprehensive benefit program that includes the following:

• Defined Benefit Pension Plan
• 457 Deferred Compensation Plan
• Health and Dental Insurance
• Comprehensive Wellness Program
• Onsite Clinic Services
• Onsite Employee Assistance Program
• Alternative Work Schedules
• Long Term Disability Insurance
• Group Life Insurance
• Tuition Benefits
• Paid Vacation
• 11 Paid Holidays
• Paid Sick Leave and other paid leaves
• Flexible Spending Arrangement
• Commuter Value Pass

For full details of the benefits offered by the City of Milwaukee, please visit https://city.milwaukee.gov/Benefits2019#.XBrIQE2ot6A.

THE SELECTION PROCESS will be job-related and will consist of one or more of the following: education and experience evaluation; written, oral, or performance tests, or other assessment methods. The Department of Employee Relations and the Milwaukee Public Library reserve the right to call only the most qualified candidates to oral and performance examinations. Oral examinations may include written exercises. Selection process component weights will be determined by further analysis of the job.

INITIAL FILING DATE - The examination will be held as soon as practical after Friday, February 8, 2019. Receipt of applications may be discontinued at any time after this date without prior notice. However, recruitment may continue until the needs of the City have been met. Qualified applicants will be notified of the date, time, and place of the examination. Unless otherwise required by law, the City of Milwaukee will not provide alternative test administration. The applicant is responsible for attending all phases of the job selection process at the time and place designated by the City of Milwaukee.

• APPLICATIONS and further information may be accessed by visiting, http://city.milwaukee.gov/jobs.
• If you would like assistance completing an application, please contact the Department of Employee Relations at (414) 286-3751 or staffinginfo@milwaukee.gov.
• The Department of Employee Relations is located at City Hall, 200 E. Wells St., Room 706, Milwaukee, WI 53202.

EEO Code 601

The City of Milwaukee values and encourages diversity and is an equal opportunity employer.