CITY CHANNEL PRODUCTION SPECIALIST

Located on the western shore of Lake Michigan, Milwaukee is an urban hub bursting with energy. Milwaukee provides a casual sophistication – big city appeal without the big city hassles. We are accessible and affordable, and our residents are welcoming. Milwaukee has evolved through the years, bringing together its unsurpassed old world charm with a breathtaking Art Museum, top-flight arts and cultural attractions, professional sports, lakefront festivals, recreational opportunities, and great restaurants.

The City of Milwaukee is proud to employ a diverse workforce that is committed to providing exemplary service to the City’s residents. If you have a passion for being a part of an inclusive team of public servants, please consider the following opportunity.

The City Channel Production Specialist is responsible for providing timely and accurate public information relative to city governmental functions and all Common Council meetings through the use of television broadcast and video streaming services. The incumbent is also critical to supporting virtual meeting environments for city departments by providing technical assistance and training.

CITY CHANNEL OPERATIONS

• Operate studio and remote cameras, lighting, master controls, and teleprompters.
• Provide technical direction and camera operation for city governmental meeting broadcasts, multi-camera remote setups, technical multi-media setups, and remote productions.
• Provide studio supervision, lighting, and set design for live local broadcasts involving city government, Common Council meetings, press conferences, public service announcements (PSAs), and interviews with city elected officials.
• Serve as the producer, video editor, and videographer for Common Council-represented PSAs, district promotions, press conferences, Mayoral sponsored events, and specialized commercial broadcasts.
• Perform post-production video editing for local PSAs, station IDs, television bumpers, and multi-media presentations; use Adobe Premiere, Adobe After Effects, and Sony Vegas editing systems for in-house video documentation.
• Maintain service and troubleshoot technical issues.
• Create custom logistics for special events, including recurring aldermanic events and ceremonial gatherings.
• Coordinate meeting access codes with various departments, and arrange room availability for guest overflow broadcast feeds for multiple meetings.
• Make timely decisions involving technical issues that may arise before, during, or after a broadcast, whether it be live, recorded, streamed, or virtual, to ensure industry standard signals are disseminated to the appropriate destinations.

TECHNICAL SUPPORT FOR CITY DEPARTMENTS

• Service technical requests for all City departments, including creating MP3 audio files, rendering video files, re‑encoding and re‑uploading corrupt video and data files to Granicus, uploading and posting municipal records videos to YouTube, and providing timely links to media outlets and constituents.
• Service onsite cable TV issues.
• Implement GoToMeeting and GoToWebinar video conferencing for committee rooms.
• Trim and link various meetings to Legistar software.
• Work with the Department of Public Works (DPW) regarding equipment placement for special events.
• Provide training and customized guides for new technology and software to various departments, government officials, staff assistants, department heads, and other city employees.

We welcome qualified individuals with disabilities who are interested in employment and will make reasonable accommodations during the hiring process in accordance with the Americans with Disabilities Act (ADA) of 1990, as amended by the Americans with Disabilities Act Amendments Act (ADAAA) of 2008.

The City Channel Production Specialist must be willing and able to do the following:

• Exercise scheduling flexibility, including working days, evenings, and weekends in order to meet the needs of governmental officials, committees, commissions, and boards.
• Perform physical work that includes standing, walking, climbing, balancing, stooping, reaching, pushing, and pulling.
• Lift and move objects weighing up to 10 lbs. consistently and up to 20 lbs. frequently, as well as exert up to 50 pounds of force occasionally.

1. An Associate Degree in Television Production Technology, Video Production, Communications, or a closely related field from an accredited college.
2. Three years of professional experience in the operation of television production equipment.
3. Valid driver’s license at the time of appointment and throughout employment.

 Equivalent combinations of education and experience may be considered.

IMPORTANT NOTE: To receive credit for related college coursework, college transcripts are required and must be received by the application period closing date. Transcripts should be attached to your online application or sent via email to staffinginfo@milwaukee.gov. Applications without transcripts attached are considered incomplete and may be rejected. Unofficial copies are acceptable; however, your transcripts must be legible and include your name, the college name, the degree completed (if applicable), and the degree completion date.

TECHNICAL

• Knowledge of media production, communication, and dissemination techniques and methods.
• Knowledge of the operation of television broadcasting equipment, such as studio and remote cameras, lighting, master controls, and teleprompters.
• Ability to provide live floor direction and studio supervision for various broadcasts.
• Knowledge of video editing and graphics production systems such as Adobe Premiere, Adobe After Effects, and Sony Vegas.
• Knowledge of computer systems and telecommunications; ability to learn and use the Granicus Civic Engagement Platform, Legistar, and other enterprise systems.
• Ability to troubleshoot and make timely decisions involving technical issues that may arise before, during, or after broadcasts, whether they be live, recorded, streamed, or virtual.
• Ability to quickly learn and become proficient using new technology associated with television broadcasting, video production, and virtual meeting platforms.
• Ability to read and understand documents such as policies, procedures, and manuals.
• Creative skills, including the ability to design sets, use graphics effectively, develop and customize training guides and job aids, and develop original approaches to problem-solving.

COMMUNICATION

• Knowledge of the English language, including proper usage, sentence structure, grammar, and punctuation.
• Written communication skills to be able to write clear documents and correspondence.
• Verbal communication skills to be able to clearly convey information to customers regarding the capabilities and restraints of technology and personnel involved in television and video production.

CUSTOMER SERVICE AND INTERPERSONAL

• Knowledge of and commitment to customer service best practices.
• Interpersonal skills and the ability to build and maintain effective working relationships with elected officials, managers, staff, representatives of City departments, members of the media, and the public.
• Ability to work cooperatively and fairly with others whose backgrounds may differ from one’s own.

CRITICAL THINKING AND PROFESSIONALISM

• Ability to plan, organize, and prioritize workload in order to meet deadlines.
• Ability to demonstrate initiative, flexibility, and attention to detail.
• Ability to solve problems, make good decisions, and exercise sound judgment.
• Ability to remain calm and maintain situational awareness during stressful situations.
• Honesty, integrity, the ability to maintain confidentiality, and a commitment to safeguarding City resources.
• Commitment to staying apprised of advances in and new technology related to television and video production.

The current salary range (Pay Range 3MN) is $52,951- $61,023 and the resident incentive starting salary for City of Milwaukee residents is $54,540-$62,854. Appointment above the minimum is possible based upon level of experience and other qualifications and is subject to approval.

The City of Milwaukee provides a comprehensive benefit program that includes the following:

·       Defined Benefit Pension Plan

·       457 Deferred Compensation Plan

·       Health and Dental Insurance

·       Comprehensive Wellness Program

·       Onsite Clinic Services

·       Onsite Employee Assistance Program

·       Alternative Work Schedules

·       Long Term Disability Insurance

·       Group Life Insurance

·       Tuition Benefits

·       Paid Vacation

·       11 Paid Holidays

·       Paid Sick Leave and other paid leaves

·       Flexible Spending Arrangement

·       Commuter Value Pass

For full details of the benefits offered by the City of Milwaukee, please visit http://city.milwaukee.gov/Benefits.

THE SELECTION PROCESS will be job related and will consist of one or more of the following: education and experience evaluation; written, oral, or performance tests, or other assessment methods. The Department of Employee Relations reserves the right to call only the most qualified candidates to oral and performance examinations. Oral examinations may include written exercises. Selection process component weights will be determined by further analysis of the job.

INITIAL FILING DATE - The examination will be held as soon as practical after Friday, August 6, 2021. Receipt of applications may be discontinued at any time after this date without prior notice. However, recruitment may continue until the needs of the City have been met. Qualified applicants will be notified of the date, time, and place of the examination. Unless otherwise required by law, the City of Milwaukee will not provide alternative test administration. The applicant is responsible for attending all phases of the job selection process at the time and place designated by the City of Milwaukee.

• APPLICATIONS and further information can be accessed by visiting www.jobapscloud.com/MIL.
• If you would like assistance completing an application, please contact the Department of Employee Relations at (414) 286-3751 or staffinginfo@milwaukee.gov.
• The Department of Employee Relations is located in City Hall, 200 E Wells St, Room 706, Milwaukee, WI 53202. 

EEO 304

The City of Milwaukee values and encourages diversity and is an equal opportunity employer.