HUMAN RESOURCES REPRESENTATIVE AND

Located on the western shore of Lake Michigan, Milwaukee is an urban hub bursting with energy. Milwaukee provides casual sophistication—big city appeal without the big city hassles. We are accessible and affordable, and our residents are welcoming. Milwaukee has evolved through the years, bringing together its unsurpassed old world charm with a breathtaking Art Museum, top-flight arts and cultural attractions, professional sports, lakefront festivals, recreational opportunities, and great restaurants.  

The DER Staffing Division has one opening for an HR professional to perform recruitment and selection functions. The position will be filled at the level that best meets the needs of the Division. The names of successful candidates will be placed on the highest level eligible list for which they qualify.    

The City of Milwaukee is proud to employ a diverse workforce that is committed to providing exemplary service to the City’s residents. If you have a passion for being a part of an inclusive team of public servants, please consider the following opportunity.

Under the direction of the Staffing Services Manager, the Human Resources Representative/Analyst-Sr./Analyst provides recruitment and staffing services to fill positions at all levels in City Departments.

Recruitment and Job Analysis

• Develop and execute recruitment plans and strategies.
• Determine appropriate job analysis methods and conduct job analyses to determine critical tasks and the knowledge, skills, abilities, and other characteristics necessary for successful job performance.
• Review and prepare job announcement bulletins, based upon job analysis.
• Determine the eligibility of applicants, based upon the minimum job requirements.

Test Development and Evaluation

• Based upon job analysis and consistent with professional standards and legal guidelines, plan and develop valid and reliable selection components, including written and performance examinations, structured interviews, review of experience and education, supplemental questions, and other assessment exercises.
• Identify and secure subject matter experts to serve as raters.
• Consult with operating departments and subject matter experts to review the job-relatedness of test and assessment content.
• Determine the timeline for each selection process component and schedule test administrations.
• Administer performance examinations and other assessment exercises.
• Review selection process results and test statistics for accuracy and validity.
• Review adverse impact reports; recommend passing and call-in points.

Candidate Communication, Customer Service, and Continuous Improvement

• Maintain effective and timely communication with candidates and the hiring authority throughout the selection process.
• Represent the Staffing Division before bodies such as the City Service Commission.
• Make recommendations for modifying and improving examination and selection processes based upon job analysis results, interviews with subject matter experts, historical data, and independent research.
• Maintain the confidentiality of examination and candidate information.
• Develop new and/or improved human resources products and processes and conduct research related to the development of improved services and delivery.  

We welcome qualified individuals with disabilities who are interested in employment and will make reasonable accommodations during the hiring process in accordance with the Americans with Disabilities Act (ADA) of 1990, as amended by the Americans with Disabilities Act Amendments Act (ADAAA) of 2008.

• Individuals who complete an application for general City employment on or after September 1, 2021 and are subsequently appointed to a position must provide proof of being vaccinated against COVID-19 (i.e., received both doses of the Moderna or Pfizer or one dose of the Johnson & Johnson vaccine) or have an approved religious or medical accommodation within ten business days of their employment start date.
• Occasional evening and weekend work may be required for recruitment and selection process administration.

1. All levels: Bachelor’s degree in human resources management, industrial relations, psychology, business administration, public administration or a related field from an accredited college or university.
2. In addition to the above, the requirements for Human Resources Representative and Human Resources Analyst-Sr. include:

• Human Resources Representative (PG 2HX): Three years of progressively responsible human resources experience, including creating, validating and administering selection processes; recruiting, screening and interviewing candidates; interpreting and applying employment laws and regulations; and writing reports.
• Human Resources Analyst-Senior (PG 2FX): Two years of progressively responsible human resources experience, as described above.

    3.     Valid driver’s license at the time of appointment and throughout employment.  

Equivalent combinations of education and experience may also be considered.

IMPORTANT NOTE: College transcripts are required and must be received by the application period closing date. Transcripts should be attached to your online application or sent via email to staffinginfo@milwaukee.gov.  Applications without transcripts attached will be considered incomplete and will be rejected. Student/unofficial copies are acceptable; however, your transcript must be legible and include your college/university name, your name, the degree completed (if applicable) and the date completed.

• Master’s degree in industrial and organizational psychology, psychology, human resources management, business administration, public administration, or a closely related field from an accredited college or university.       
• Experience in municipal government.

Technical        

• General knowledge of the principles and practices of human resources administration.        
• Ability to learn and apply job analysis methods and to perform related research.        
• Ability to learn and apply knowledge of professional testing standards and federal regulations related to personnel selection standards.        
• Ability to learn and apply measurement theory and practice.        
• Ability to learn and apply validation methods.        
• Ability to develop valid and reliable selection processes.        
• Ability to conduct and interpret job analysis studies.        
• Ability to understand, analyze and interpret data derived from employment tests.        
• Ability to develop and execute recruitment plans and strategies.        
• Ability to apply statistics to practical solutions.       
• Ability to learn and effectively utilize the applicant tracking and employee data systems such as PeopleSoft, Human Capital Management (HCM) to produce reports and to retrieve data.       
• Proficient using standard computer programs such as Microsoft Word, Excel and PowerPoint.        
• Ability to read, understand, interpret and apply job-related material such as laws, civil service rules, and policies.

Communication and Interpersonal Skills       

• Ability to effectively handle sensitive inquires and complaints.       
• Appreciation for and commitment to diversity in hiring; exemplary cultural sensitivity.        
• Ability to work cooperatively, effectively, and fairly with co-workers and residents whose backgrounds may differ from one’s own.        
• Written communication skills to be able to write reports and other documents that are thorough, clear, well-crafted, and error-free.        
• Oral communication skills to be able to appear before committees to present reports; ability to be persuasive.        
• Ability to express oneself clearly in conversations and interactions with others.        
• Ability to demonstrate concern for satisfying external and/or internal customers.        
• Ability to foster teamwork and desire to work cooperatively with others on a team.

Judgment/Organization/Analytical Skills    

• Ability to gain others’ support for ideas, proposals, projects, and solutions.       
• Skill in identifying information needed to clarify a situation, seeking the information from appropriate sources, and using skillful questioning to draw out the information from others.       
• Ability to set challenging goals, focus effort on the goals and meet or exceed them.        
• Ability to approach a problem by using a logical, systematic, sequential approach.        
• Ability to use sound judgment when making decisions.        
• Ability to organize assignments and manage time to complete tasks based on departmental deadlines.        
• Ability to protect the confidentiality of human resources information.        
• Ability to remain professional at all times.        
• Ability to exercise tact and diplomacy.      
• Honesty and integrity.

Human Resources Representative (PG 2HX):      

• The current salary range (2HX) is $54,865-$76,806 annually, and the resident incentive salary range for City of Milwaukee residents is $56,511-$79,110.  

Human Resources Analyst-Senior (PG 2FX):   

• The current salary range (2FX) is $48,670-$67,616 annually and the resident incentive salary range for City of Milwaukee residents is $50,130-$69,644.

Human Resources Analyst (PG 2DN):

• The current salary range (2DN) is $42,500-$59,498 annually and the resident incentive salary range for City of Milwaukee residents is $43,775-$61,283.                

Appointment above the minimum is possible based upon level of experience and other qualifications and is subject to approval. 

BENEFITS

The City of Milwaukee provides a comprehensive benefit program that includes the following:        

• Defined Benefit Pension Plan        
• 457 Deferred Compensation Plan        
• Health and Dental Insurance        
• Comprehensive Wellness Program        
• Onsite Clinic Services        
• Onsite Employee Assistance Program        
• Alternative Work Schedules       
• Long Term Disability Insurance        
• Group Life Insurance        
• Tuition Benefits       
• Paid Vacation       
• 11 Paid Holidays        
• Paid Sick Leave and other paid leaves        
• Flexible Spending Arrangement       
• Commuter Value Pass

For full details of the benefits offered by the City of Milwaukee, please visit https://city.milwaukee.gov/der/benefits.

THE SELECTION PROCESS will be job related and will consist of one or more of the following: education and experience evaluation; written, oral, or performance tests, or other assessment methods. The Department of Employee Relations reserves the right to call only the most qualified candidates to oral and performance examinations. Oral examinations may include written exercises. Selection process component weights will be determined by further analysis of the job.

INITIAL FILING DATE - The examination will be held as soon as practical after Tuesday, December 7, 2021 Extended: Friday, December 10. 2021. Receipt of applications may be discontinued at any time after this date without prior notice. However, recruitment may continue until the needs of the City have been met. Qualified applicants will be notified of the date, time, and place of the examination. Unless otherwise required by law, the City of Milwaukee will not provide alternative test administration. The applicant is responsible for attending all phases of the job selection process at the time and place designated by the City of Milwaukee.

• APPLICATIONS and further information may be accessed by visiting www.jobapscloud.com/MIL.        
• If you would like assistance completing an application, please contact the Department of Employee Relations at (414) 286-3751 or staffinginfo@milwaukee.gov.        
• The Department of Employee Relations is located at City Hall, 200 E. Wells St., Room 706, Milwaukee, WI 53202.

EEO=208

The City of Milwaukee values and encourages diversity and is an equal opportunity employer.