EMERGENCY COMMUNICATIONS HUMAN RESOURCES ADMINISTRATOR
Recruitment #2204-4869-002
List Type | Original |
---|---|
Requesting Department | DEPARTMENT OF EMERGENCY COMMUNICATIONS |
Open Date | 5/4/2022 4:25:00 PM |
Filing Deadline | 5/16/2022 11:59:00 PM |
HR Analyst | Aisha Hendree |
Introduction
Located on the western shore of Lake Michigan, Milwaukee is
an urban hub bursting with energy. Milwaukee provides a casual sophistication –
big city appeal without the big city hassles. We are accessible and affordable,
and our residents are welcoming. Milwaukee has evolved through the years,
bringing together its unsurpassed old-world charm with a breathtaking Art
Museum, top-flight arts and cultural attractions, professional sports,
lakefront festivals, recreational opportunities, and great restaurants.
The City of Milwaukee is proud to employ a
diverse workforce that is committed to providing exemplary service to the
City’s residents. If you have a passion for being a part of an inclusive team
of public servants, please consider the following opportunity.
Purpose
The Emergency Communications Human Resources
Administrator provides human resources direction to the Emergency
Communications Director and leads the development and delivery of comprehensive
human resources programs and processes such as hiring, performance management,
employee relations, staff retention, professional development, coaching, and
organizational design initiatives for the Department of Emergency
Communications (DEC).
Essential Functions
Staffing Management and
Employee Relations
· Oversee
employee hiring and retention, including the background investigation process.
· Lead
diversity, equity, and inclusion (DEI) initiatives.
· Direct
employee training and development programs.
· Conduct
regular briefings of executive staff and provide direction on personnel and
labor relations matters.
· Oversee
labor relations and employee investigations.
· Perform
difficult staffing duties, including dealing with understaffing, mediating
disputes, administering disciplinary procedures, and terminating employees.
Compensation, Benefits, and
Payroll
· Analyze
and modify compensation and benefits policies to establish competitive programs
and ensure compliance with legal requirements.
· Supervise
the human resources and payroll functions within the DEC, including usage of
the human resources management system (HRMS, currently Oracle’s PeopleSoft),
workload distribution, quality control, evaluation, hiring and training, and
development.
· Oversee
the administration of medical and other types of leaves.
Human Resources Compliance
· Create
and ensure that departmental policies and procedures comply with all applicable
federal and state regulations, the Milwaukee Code and City Charter, the rules
of the Fire and Police Commission (FPC), and provisions of any applicable labor
contracts.
· Serve
as the DEC’s liaison to the City of Milwaukee Department of Employee Relations
(DER), the Office of the City Attorney, the FPC, the Employes' Retirement
System (ERS), and DEC employee groups.
· Represent
the Director and/or department in personnel matters involving the DEC, FPC, and
Common Council committees by handling questions, interpreting and administering
contracts, and helping resolve work-related issues.
We welcome qualified individuals with
disabilities who are interested in employment and will make reasonable
accommodations during the hiring process in accordance with the Americans with
Disabilities Act (ADA) of 1990, as amended by the Americans with Disabilities
Act Amendments Act (ADAAA) of 2008.
Conditions of Employment
- None
Minimum Requirements
1. Bachelor’s
degree with a major in human resources, labor relations, business
administration, public administration, management, or a closely related field
from an accredited college or university.
2. Five
years of progressively responsible experience in human resources management,
including at least one year serving in a leadership capacity overseeing related
policy development and implementation, providing strategic direction, and/or
supervising a human resources staff.
Equivalent combinations of education and professional
experience will be considered.
IMPORTANT
NOTE: To receive credit for college, transcripts are required and
must be received by the application period closing date. College transcripts
should be attached to your online application or sent via email to staffinginfo@milwaukee.gov. Applications without
transcripts will be considered incomplete and may be rejected. Your transcript
must be legible and include your college/university name, your name, the degree
completed (if applicable), and the date completed.
Desirable Qualifications
· A
master’s degree in a related field from an accredited college or university.
· A
related HR Certification Institute® (HRCI®)
certification.
· Public
sector human resources administration experience.
Knowledge, Skills, Abilities & Other Characteristics
Technical
· Expert
level knowledge of public sector human resources management.
· Knowledge
of business and management principles related to strategic planning, resource
allocation, human resources modeling, leadership, and coordination of people
and resources.
· Ability
to read and interpret complex job-related documents such as procedures, laws,
and agency rules.
· Knowledge
of the laws, rules, and regulations governing the practices and procedures of
human resources.
· Knowledge
of standard practices for establishing due process and just cause.
· Knowledge
of mathematics so as to accurately oversee payroll, compensation, and benefits.
· Ability
to effectively use the City of Milwaukee’s human resources management and time
keeping systems to manage the entry of time, personnel transactions, and
reporting.
· Proficiency
using Microsoft Office to create documents, develop spreadsheets, and craft
presentations.
· Skill
in tracking, analyzing, interpreting, and communicating data relevant to
operations of the DEC.
Leadership and Strategic
Thinking
· Ability
to provide advice and counsel to executive staff, managers, and employees on
human resources topics.
· Business
acumen to be able to understand not only operations and functions, but also the
current environment to effectively make business decisions.
· Ability
to lead, direct, negotiate, and influence with and without direct authority
throughout the city concerning organizational topics.
· Ability
to navigate a complex, matrixed governmental environment and achieve results.
· Ability
to think strategically to see the big picture and interpret business strategy
into actionable plans.
· Supervisory
skills: ability to assign and direct work, provide guidance in handling
complicated issues, motivate and develop team members, and evaluate
performance.
· Ability
to foster an environment of inclusion wherein all associates are treated respectfully,
are valued for their strengths, and feel that they can safely express
themselves.
Communication and
Interpersonal
· Knowledge
of the principles and processes for providing excellent customer service;
ability to demonstrate diplomacy, courtesy, respect, and cooperation.
· Effective
verbal communication skills to be able to clearly convey information to all
levels of staff.
· Written
communication skills; ability to compose clear and concise documents such as
correspondence, reports, and narratives.
· Interpersonal
skills to be able to build effective working relationships with persons of
diverse backgrounds and job functions such as elected officials, City managers
and staff, and representatives of outside agencies.
· Ability
to remain calm and discuss sensitive topics with direct reports, managers, and
business partners.
Critical Thinking and
Professionalism
· Analytical
and problem-solving skills.
· Decision-making
skills and sound judgment.
· Organizational
skills to be able to effectively oversee workflow processes and complete
projects in a timely manner.
· Ability
to work independently and manage multiple projects simultaneously.
· Flexibility
to adjust to shifting priorities.
· Ability
to remain calm in stressful situations.
· Professionalism,
honesty, integrity, ability to maintain confidentiality, and ability to
safeguard City resources.
Current Salary
The
current salary range (Pay Range 1HX) is $79,467-101,137
annually, and the current resident incentive salary range for City of Milwaukee
residents is $81,851-104,172 annually. Appointment
above the minimum is possible based upon level of experience and other
qualifications and is subject to approval.
The City of Milwaukee provides a comprehensive benefit program that includes the following:
- Defined Benefit Pension Plan
- 457 Deferred Compensation Plan
- Health and Dental Insurance
- Paid Parental Leave
- Comprehensive Wellness Program
- Onsite Clinic Services
- Onsite Employee Assistance Program
- Alternative Work Schedules
- Long Term Disability Insurance
- Group Life Insurance
- Tuition Benefits
- Paid Vacation
- 11 Paid Holidays
- Paid Sick Leave and other paid leaves
- Flexible Spending Arrangement
- Commuter Value Pass
For
full details of the benefits offered by the City of Milwaukee, please
visit http://city.milwaukee.gov/Benefits.
Selection Process
THE SELECTION PROCESS will
be job-related and will consist of one or more of the following: an evaluation
of related education, experience, and accomplishments, a written test, an
interview, or other assessment methods. The Department of Employee Relations
reserves the right to call only the most qualified candidates to oral exams,
performance tests, or personal interviews. Information from the selection
process will be used to make a hiring decision. Selected candidates will be
transferred and/or promoted to the position.
INITIAL FILING DATE –
The selection process will be held as soon as practical after May 20, 2022. Receipt of
applications may be discontinued at any time after this date without prior
notice. However, recruitment may continue until the needs of the City have been
met. The applicant is responsible for attending all phases of the selection
process at the time and place designated by the hiring authority.
Additional Information
· APPLICATIONS
and further information may be accessed by visiting www.jobapscloud.com/MIL.
· If
you would like assistance completing an application, please contact the
Department of Employee Relations at (414) 286-3751 or staffinginfo@milwaukee.gov.
· The
Department of Employee Relations is in City Hall,
200 E Wells St, Room 706, Milwaukee, WI 53202.
Conclusion
EEO 101
The City of Milwaukee values and encourages diversity and
is an equal opportunity employer.