the western shore of Lake Michigan, Milwaukee is an urban hub bursting with
energy. Milwaukee provides a casual sophistication – big city appeal without
the big-city hassles. We are accessible and affordable, and our residents are
welcoming. Milwaukee has evolved through the years, bringing together its
unsurpassed old-world charm with a breathtaking Art Museum, top-flight arts and
cultural attractions, professional sports, lakefront festivals, recreational
opportunities and great restaurants.
The City of
Milwaukee is proud to employ a diverse workforce that is committed to providing
exemplary service to the City’s residents. If you have a passion for being a
part of an inclusive team of public servants, please consider the following
The Telecommunications Analyst‑Project
Leader is responsible for leading a team that provides advanced level expertise
and direction in the design, development, implementation, maintenance, and
support of the citywide network and its components.
System Design, Implementation,
the chief information officer (CIO) on system design for the Community Safety Wide Area Network (CSWAN) and Local Area Networks (LANs).
install, configure, and support local and wide area network hardware and
software associated with Ethernet, WiFi, remote access and site-to-site virtual
private networks (VPNs), and NextGen Security platforms.
document, and maintain detailed network system diagrams.
existing Wide Area Network (WAN)/LAN systems and facilities.
Systems Analysis and Support
advanced technical support for hardware and software maintenance and security.
and participate in the team that ensures 24/7/365 support to the CSWAN and City
of Milwaukee Optical Network (COMON) that serve the police, fire, and other
emergency services and the balance of City government services, respectively.
management, configuration, operation, and support of WAN/LAN systems that allow
for the operations of the Milwaukee Fire Department (MFD), Milwaukee Police
Department (MPD), Department of Emergency Communications (DEC), Department of
Public Works (DPW), Milwaukee Health Department (MHD), Port Milwaukee,
Municipal Court, and Milwaukee Public Library (MPL).
and oversee the management, configuration, and troubleshooting of network-wide Internet
Protocol (IP) schemes and routing protocols.
management, configuration, operation, and support for Internet connections,
hardware, and software enhancements on behalf of all City agencies.
System Security and Alerts
and maintain network security systems according to City standards.
to Network Alert System alarms.
qualified individuals with disabilities who are interested in employment and
will make reasonable accommodations during the hiring process in accordance
with the Americans with Disabilities Act (ADA) of 1990, as amended by the
Americans with Disabilities Act Amendments Act (ADAAA) of 2008.
Conditions of Employment
Please be advised that new employees are required to have received either
both doses of the Moderna or Pfizer or one dose of the Johnson & Johnson
vaccine prior to their employment start date or have an approved religious or
medical accommodation prior to their employment start date. You can find
further information relative to the City’s COVID-19 Vaccination Policy here.
and weekend work may be required to troubleshoot issues and to meet
implementation and upgrade requirements.
- The Telecommunications Analyst‑Project
be able to respond to Network Alert System alarms 7 days a week, 24 hours a day
and respond to other outages affecting 24/7/365 City operations.
degree in computer science or a related field from an accredited college or
years of experience in the design and support of large enterprise network
settings, including at least three years of experience designing and supporting
local and wide area network services such as routing, VLANs, Ethernet, WiFi,
remote access and site-to-site virtual private networks (VPNs), NextGen Security platforms, fiber, and CAT5 cabling.
Equivalent combinations of education and
experience may be considered.
IMPORTANT NOTE: To receive credit for
college, transcripts are required and must be received by the application
period closing date. Transcripts should be attached to your online application
or sent via email to email@example.com. Applications without transcripts attached will be considered incomplete
and may be rejected. Your transcript must be legible and include the following
information: the university or college name, your name, the degree completed
(if applicable), and the degree completion date. Student copies are acceptable.
in network engineering and/or network administration, such as Network+ (CompTIA).
Knowledge, Skills, Abilities & Other Characteristics
of best practices in computer hardware and system architecture implementation
of operational use and maintenance of departmental information systems and electronic
of various information technology platforms and operating systems.
to oversee, implement, and support large, complex computer systems, including
recommending, designing, installing, administering, monitoring, and upgrading
software and hardware.
to analyze and troubleshoot complex system issues.
to stay up‑to‑date with changing technology.
using word processing, spreadsheet, database, presentation, and personal information
to read and interpret complex documents such as policies, procedures, technical
publications, scopes of work, and contracts.
to identify, implement, and evaluate policies and procedures in compliance with
the strategic planning and technology needs of the City.
and data compilation skills to be able to gather information and produce
reports and summaries.
Leadership and Supervisory Skills
of leadership principles and best practices for supervising and motivating
skills to be able to effectively manage, coach, and train staff.
to foster an environment of inclusion wherein all associates are treated
respectfully, are valued for their strengths, and feel that they can safely
Communication and Interpersonal Skills
communication skills to be able to produce well-crafted, error-free documentation
communication and presentation skills to be able to explain technical concepts
to customers, one-on-one or in groups.
to establish successful working relationships with management, elected
officials, other departmental representatives, co-workers, other agency
officials, consultants, vendors, and the public.
to work cooperatively with people whose backgrounds may differ from one’s own.
Critical Thinking, Planning, and Professionalism
problem-solving and decision-making skills; ability to utilize sound judgment.
and organizational skills to be able to complete work within tight and
and initiative to meet departmental needs.
to exhibit exemplary professionalism and maintain composure when working under
discretion, and the ability to maintain confidentiality regarding sensitive
The current salary range (Pay Range 2LX) is
$72,244-$101,137 annually, and resident incentive salary range for City of
Milwaukee residents is $74,411-$104,172. Appointment above the minimum is possible based upon level
of experience and other qualifications and is subject to approval.
The City of Milwaukee provides a
comprehensive benefit program that includes the following:
- Defined Benefit Pension Plan
- 457 Deferred Compensation Plan
- Health and Dental Insurance
- Paid Parental Leave
- Comprehensive Wellness Program
- Onsite Clinic Services
- Onsite Employee Assistance Program
- Alternative Work Schedules
- Long Term Disability Insurance
- Group Life Insurance
- Tuition Benefits
- Paid Vacation
- 11 Paid Holidays
- Paid Sick Leave and other paid leaves
- Flexible Spending Arrangement
- Commuter Value Pass
For full details of the benefits offered by
the City of Milwaukee, please visit https://city.milwaukee.gov/der/benefits.
THE SELECTION PROCESS will be
job related and will consist of one or more of the following: an evaluation of
related education, experience and accomplishments, written tests, interview, or
other assessment methods. The Department of Employee Relations reserves the right
to call only the most qualified candidates to oral, performance tests or
personal interviews. Information from the selection process will be used to
make a hiring decision. Selected candidates will be transferred and/or promoted
to the position.
INITIAL FILING DATE - The
examination will be held as soon as practical after the deadline listed above.
Receipt of applications may be discontinued at any time after this date without
prior notice. However, recruitment may continue until the needs of the City
have been met. Qualified applicants will be notified of the date, time, and
place of the examination. Unless otherwise required by law, the City of
Milwaukee will not provide alternative test administration. The applicant is
responsible for attending all phases of the job selection process at the time
and place designated by the City of Milwaukee.
- APPLICATIONS and further information can be
accessed by visiting www.jobapscloud.com/MIL.
- If you would like assistance completing an
application, please contact the Department of Employee Relations at (414)
286-3751 or firstname.lastname@example.org.
- The Department of Employee Relations is in
City Hall, 200 E Wells St, Room 706, Milwaukee, WI 53202.
The City of Milwaukee values and encourages diversity and is an equal