BUSINESS SYSTEMS SPECIALIST

Located on the western shore of Lake Michigan, Milwaukee is an urban hub bursting with energy. Milwaukee provides a casual sophistication – big city appeal without the big city hassles. We are accessible and affordable, and our residents are welcoming. Milwaukee has evolved through the years, bringing together its unsurpassed old-world charm with a breathtaking Art Museum, top-flight arts and cultural attractions, professional sports, lakefront festivals, recreational opportunities, and great restaurants.  

The Business Systems Specialist - Bilingual is responsible for monitoring the ongoing implementation of the recommendations of the Local Business Action Team, bringing greater efficiency, transparency and accessibility to the licensing process.  This includes outreach and education initiatives for both internal and external stakeholders, including other city departments.

COMMUNITY OUTREACH:

• Act as liaison between local businesses, license and permit applicants, trade and industry organizations, neighborhood groups and local governmental agencies relative to the administration and issuance of individual and business licenses and permits granted by the Common Council-City Clerk and Commissioner of Health.
• Establish and maintain collaborative relationships with external stakeholders; provide group and individual training.
• Coordinate and lead external and internal stakeholder work groups to evaluate existing policies, programs, documentation and processes relating to license and permit administration, make recommendations for improvement, and assist in implementation.
• Provide ongoing translation support for License Division materials.

Please be advised that new employees are required to have received either both doses of the Moderna or Pfizer or one dose of the Johnson & Johnson vaccine prior to their employment start date or have an approved religious or medical accommodation prior to their employment start date. You can find further information relative to the City’s COVID-19 Vaccination Policy here.

• Must be able to work evenings and weekends within a flexible 40-hour work week when necessary.

1. Bachelor’s degree in business, public administration, economics, political science, urban affairs, urban planning, or closely related field from an accredited college or university.
2. Two years of experience developing and implementing multi-media educational materials in a government or business environment such as marketing, human resources or providing technical assistance to small businesses in the compliance or tax field.  
3. Ability to translate and interpret in Spanish and English.
4. Valid driver’s license and availability of a properly insured personal vehicle for use on the job at time of appointment and throughout employment. (mileage reimbursement is provided) 

Equivalent combinations of education and experience may also be considered.

NOTICE: Please do not attach your academic transcripts to your employment application. The hiring department will verify candidates’ education as part of the background screening process prior to extending any job offers.

Technical

• Knowledge of municipal government licensing, permitting and regulatory practices.
• Ability to read and interpret written materials, including laws, statutes, regulations and ordinances.
• Advanced proficiency in the use of Microsoft Office (Microsoft Word, Excel, and Outlook) and other database applications.
• Ability to draft and proofread written documents using appropriate Spanish and English language writing conventions, including spelling, grammar, and punctuation.

The current salary range (Pay Range 2HX) is $55,962-$78,342 annually, and the resident incentive salary range for City of Milwaukee residents is $57,641-$81,692 annually.

Appointment above the minimum is possible based upon level of experience and other qualifications and is subject to approval. 

The City of Milwaukee provides a comprehensive benefit program that includes the following:

· Defined Benefit Pension Plan

· 457 Deferred Compensation Plan

· Health and Dental Insurance

· Paid Parental Leave

· Comprehensive Wellness Program

· Onsite Clinic Services

· Onsite Employee Assistance Program

· Alternative Work Schedules

· Long Term Disability Insurance

· Group Life Insurance

· Tuition Benefits

· Paid Vacation

· 11 Paid Holidays

· Paid Sick Leave and other paid leaves

· Flexible Spending Arrangement

· Commuter Value Pass

For full details of the benefits offered by the City of Milwaukee, please visit https://city.milwaukee.gov/der/benefits

THE SELECTION PROCESS will be job related and will consist of one or more of the following: an evaluation of related education, experience and accomplishments, written tests, interview, or other assessment methods. The Department of Employee Relations reserves the right to call only the most qualified candidates to oral, performance tests or personal interviews. Information from the selection process will be used to make a hiring decision. Selected candidates will be transferred and/or promoted to the position.

INITIAL FILING DATE - The examination will be held as soon as practical after the deadline listed above. Receipt of applications may be discontinued at any time after this date without prior notice. However, recruitment may continue until the needs of the City have been met. Qualified applicants will be notified of the date, time, and place of the examination. Unless otherwise required by law, the City of Milwaukee will not provide alternative test administration. The applicant is responsible for attending all phases of the job selection process at the time and place designated by the City of Milwaukee.

Milwaukee.

• APPLICATIONS and further information can be accessed by visiting www.jobapscloud.com/MIL.
• If you would like assistance completing an application, please contact the Department of Employee Relations at (414) 286-3751 or staffinginfo@milwaukee.gov.
• The Department of Employee Relations is in City Hall, 200 E Wells St, Room 706, Milwaukee, WI 53202.

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The City of Milwaukee values and encourages diversity and is an equal opportunity employer.