Recruitment #2210-4516-002


Located on the western shore of Lake Michigan, Milwaukee is an urban hub bursting with energy. Milwaukee provides a casual sophistication – big city appeal without the big city hassles. We are accessible and affordable, and our residents are welcoming. Milwaukee has evolved through the years, bringing together its unsurpassed historic charm with a breathtaking art museum, top-flight cultural attractions, professional sports, lakefront festivals, recreational opportunities, and great restaurants.

The City of Milwaukee is proud to employ a diverse workforce that is committed to providing exemplary service to the City’s residents. If you have a passion for being a part of an inclusive team of public servants, please consider the following opportunity.


The Research and Policy Coordinator performs research on a variety of benefit and safety programs and services, collects and analyzes information, and uses the data to inform decision-making for the City of Milwaukee’s benefits, safety efforts, and labor contract negotiations.

Essential Functions


  • Develop and execute analyses on aggregate benefit claims data to measure trends in utilization and costs of various benefit programs, including health care services.
  • Gather, track, and analyze data and information for various benefit programs to measure the success of program initiatives and return on investment (ROI) and to inform program/policy decisions.
  • Evaluate and compare existing City benefits with those of other comparable employers and local municipalities by analyzing plan options, survey reports, and other sources of information.
  • Evaluate performance of current benefit plans to identify opportunities for improvement in quality and cost. 
  • Summarize highly complex data into comprehensive and easy to understand reports as well as organize and develop data tracking worksheets. Communicate data analysis and findings in a manner that guides and facilitates informed and timely decisions.
  • Perform multifactor data and cost analyses; organize and present data for collective bargaining strategy, labor agreements, mediation, and interest and grievance arbitration proceedings.
  • Design and conduct surveys of comparable jurisdictions on a broad range of issues; maintain survey results.
  • Maintain a database of comparable jurisdiction collective bargaining agreements.
  • Analyze and track the City’s worker’s compensation and safety data metrics and trends in order to develop strategies to assist the City in effectively managing risks and loss control.
  • Assist with the communication of safety and trend data, including compiling statistical data and preparing reports as needed on a variety of risk related topics of interest to City of Milwaukee’s administration and departments.


  • Establish collaborative relationships with benefit and safety vendors and cross-unit workgroups to enhance data management and analysis approaches.
  • Provide project management and operations activities, such as monitoring, designing, and implementing tools and processes to help organize and manage data.
  • Identify areas for future focus and opportunities to develop impactful projects.
  • Participate in area and industry benefit and wellness surveys.


We welcome qualified individuals with disabilities who are interested in employment and will make reasonable accommodations during the hiring process in accordance with the Americans with Disabilities Act (ADA) of 1990, as amended by the Americans with Disabilities Act Amendments Act (ADAAA) of 2008

Conditions of Employment

· Please be advised that all general city employees are required to have received either both doses of the Moderna or Pfizer or one dose of the Johnson & Johnson vaccine prior to their employment start date or have an approved religious or medical accommodation prior to their employment start date. You can find further information relative to the City’s Covid-19 Vaccination Policy here.

Minimum Requirements

1.      Bachelor’s degree in policy analysis, political science, public administration, or a related field from an accredited college or university.

2.      Three years of progressively responsible experience conducting research or policy and statistical analysis performing duties related to this position.


Equivalent combinations of education and experience may also be considered.


NOTICE: Please do not attach your academic transcripts to your employment application. The hiring department will verify candidates’ education as part of the background screening process prior to extending any job offers.

Knowledge, Skills, Abilities & Other Characteristics


  • Knowledge of quantitative and/or qualitative research methods.
  • Knowledge of the methods and techniques used in the collection of research data and data manipulation, including assembling and correlating information using mathematics and statistical techniques.
  • Knowledge of statistical analysis methods to interpret and measure data trends from utilization reports and surveys and report findings.
  • Ability to think critically and creatively to analyze complex issues, solve problems, and respond to a variety of requests for data and information.
  • Ability to analyze and determine the applicability of financial and other data, to draw conclusions, and make appropriate recommendations.
  • Ability to read and interpret complex documents such as laws, policies, and technical publications.
  • Proficiency using sophisticated software applications for research, analysis, and data management.
  • Skill in using the advanced features of standard computer programs such as the Microsoft Office suite.


  • Verbal communication skills to be able to effectively share information with a variety of stakeholders.
  • Written communication skills to be able to compose clear correspondence and comprehensive reports. 
  • Interpersonal skills and the ability to build effective working relationships with team members, departmental representatives, outside agencies, vendor partners, and City officials.
  • Ability to lead and accomplish work projects and produce deliverables in coordination with multiple colleagues. Ability to work cooperatively and fairly with people whose backgrounds may differ from one’s own.
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and public groups.
  • Ability to gather information needed for an issue, seeking information from appropriate sources, and working with others to obtain necessary information.


  • Decision-making skills and sound judgment.
  • Organizational skills to be able to maintain information and data that is accurate, complete, accessible, and useable.
  • Ability to plan and accomplish work, manage multiple assignments simultaneously and meet deadlines.
  • Ability to work independently and initiate and complete projects with limited supervision.
  • Attention to detail and the ability to perform work with a high degree of accuracy.
  • Project management skills.
  • Ability to handle confidential employee information with discretion and good judgment in compliance with Health Insurance Portability and Accountability Act (HIPAA) standards.
  • Honesty, integrity, and professionalism.

Current Salary

The current salary range (Pay Range 2HX) is $58,737-$78,342 annually, and the current resident incentive salary range for City of Milwaukee residents is $60,499-$80,692. Appointment above the minimum is possible based upon level of experience and other qualifications and is subject to approval.


The City of Milwaukee provides a comprehensive benefit program that includes the following:

· Defined Benefit Pension Plan

· 457 Deferred Compensation Plan

· Health and Dental Insurance

· Paid Parental Leave

· Comprehensive Wellness Program

· Onsite Clinic Services

· Onsite Employee Assistance Program

· Alternative Work Schedules

· Long Term Disability Insurance

· Group Life Insurance

· Tuition Benefits

· Paid Vacation

· 12 Paid Holidays

· Paid Sick Leave and other paid leaves

· Flexible Spending Arrangement

· Commuter Value Pass

For full details of the benefits offered by the City of Milwaukee, please visit

Selection Process

THE SELECTION PROCESS will be job related and will consist of one or more of the following: education and experience evaluation; written, oral, or performance tests, or other assessment methods. The Department of Employee Relations reserves the right to call only the most qualified candidates to oral and performance examinations. Oral examinations may include written exercises. Selection process component weights will be determined by further analysis of the job.


INITIAL FILING DATE - The examination will be held as soon as practical after the deadline listed above. Receipt of applications may be discontinued at any time after this date without prior notice. However, recruitment may continue until the needs of the City have been met. Qualified applicants will be notified of the date, time, and place of the examination. Unless otherwise required by law, the City of Milwaukee will not provide alternative test administration. The applicant is responsible for attending all phases of the job selection process at the time and place designated by the City of Milwaukee.

Additional Information

· APPLICATIONS and further information may be accessed by visiting

· If you would like assistance completing an application, please contact the Department of Employee Relations at (414) 286-3751 or

· The Department of Employee Relations is located at City Hall, 200 E Wells St, Room 706, Milwaukee, WI 53202.


EEO Code = 204

The City of Milwaukee values and encourages diversity and is an equal opportunity employer.