Resiliency In Communities After Stress & Trauma

(ReCAST) Program Manager

Recruitment #2211-4857-001


Located on the western shore of Lake Michigan, Milwaukee is an urban hub bursting with energy. Milwaukee provides a casual sophistication – big city appeal without the big-city hassles. We are accessible and affordable, and our residents are welcoming. Milwaukee has evolved through the years, bringing together its unsurpassed charm with a breathtaking art museum, top-flight cultural attractions, vibrant neighborhoods, lakefront festivals, recreational opportunities and great restaurants.



The City of Milwaukee is proud to employ a diverse workforce that is committed to providing exemplary service to the City’s residents. If you have a passion for being a part of an inclusive team of public servants, please consider the following opportunity


Under the direction of the Director of the Office of Violence Prevention (OVP), the Resiliency in Communities After Stress and Trauma (ReCAST) Program Manager oversees and executes the ReCAST MKE work plan and ensures the goals and objectives of the plan are met. In addition, the incumbent will recruit and build the ReCAST MKE coalition.

Essential Functions

Program Management

  • Coordinate with the Needs Assessment Consultant and Strategic Planning Consultant to assist the coalition and the community in achieving project goals.
  • Coordinate written and verbal grant reporting requirements with the Substance Abuse and Mental Health Services Administration (SAMSHA) and appropriate Common Council committee.
  • Coordinate with the quantitative and qualitative evaluators, ensuring data is collected and analyzed.
  • Recruit and sustain a Community Coalition to support and guide project activities.
  • Conduct quarterly Project Steering Committee meetings, under the direction of the OVP Director.
  • Implement the Community Strategic Plan with all partners, staff, coalition members, and community members. 
  • Conduct Crisis Response Network meetings to increase coalition coordination and reduce gaps in evidence-based violence prevention, community youth engagement programs, and access to trauma-informed behavioral health services.
  • Coordinate and schedule clinicians for deployment to meet emerging needs as they arise, including crisis response, healing circles, and initial stabilization sessions.
  • Implement a series of monthly training sessions in trauma-informed approaches for first responders, educators, clergy, and health and human services providers.
  • Provide direct supervision to the ReCAST Program Coordinator, including delegating assignments, providing guidance and evaluating performance.

Grant Reporting

  • Identify potential grant funding opportunities.
  • Work cooperatively with other City departments to coordinate the fiscal processing and management of grants.
  • Coordinate written and verbal grant reporting requirements to the US Department of Health and Human Services Substance Abuse and Mental Health Services Administration (SAMSHA).
We welcome qualified individuals with disabilities who are interested in employment and will make reasonable accommodations during the hiring process in accordance with the Americans with Disabilities Act (ADA) of 1990, as amended by the Americans with Disabilities Act Amendments Act (ADAAA) of 2008

Conditions of Employment

Please be advised that new employees are required to have received either both doses of the Moderna or Pfizer or one dose of the Johnson & Johnson vaccine prior to their employment start date or have an approved religious or medical accommodation prior to their employment start date. You can find further information relative to the City’s COVID-19 Vaccination Policy here.

  • The ReCAST Program Manager must be willing to work beyond standard business hours, including evening and weekends, to meet the departmental needs.
  • Travel to training and conferences, including grantee meetings.
  • The incumbent may be required to carry a mobile device.

Minimum Requirements

1.    Bachelor’s degree in social work, criminal justice, public policy, human services, public health or a related field from an accredited college or university.

2.    Three years of professional experience working with multi-disciplinary partners in a collaborative and action-oriented role, with high-risk youth, injury or violence prevention, or improving social determinants of health.


Equivalent combinations of education and experience may also be considered.


3.    Valid driver’s license and access to a properly insured vehicle at time of appointment and throughout employment. (Automobile reimbursement provided).

NOTICE: Please do not attach your academic transcripts to your employment application. The hiring department will verify candidates’ education as part of the background screening process prior to extending any job offers.

Desirable Qualifications

· Bilingual in Spanish, Hmong, Russian or other languages.

· Experience with coalition and/or collective impact work.

Knowledge, Skills, Abilities & Other Characteristics


  • Knowledge of violence prevention, positive youth development, community trauma, and trauma informed practices and their impact upon the community.
  • Ability to learn and use project management software, such as Redbooth or Basecamp.
  • Knowledge of program management principles, including outcome assessment.
  • Ability to read, analyze and interpret documents and reports.
  • Proficiency using Microsoft Office Suite including Word, Excel, Outlook, and PowerPoint.
  • Knowledge of program management practices, including contract and grant development, outcome measurement, and quality assurance.

Communication, Interpersonal, and Customer Service

  • Written communication skills to create effective briefing materials, reports, policies and procedures, and professional correspondence.
  • Verbal communication and presentation skills to convey information clearly and effectively.
  • Ability to build and maintain relationships effectively with a diverse population to achieve desired outcomes. Ability to exhibit an exemplary level of cultural competence.
  • Ability to work cooperatively and effectively with coworkers and customers whose backgrounds may differ from one’s own. · Strong public relations skills.
  • Strong social-emotional skills, including self-awareness, empathy, and self-management.

Judgment, Responsibility and Problem Solving

  • Ability to exhibit sound judgment. 
  • Ability to appropriately handle sensitive information and to maintain confidentiality.
  • Ability to effectively analyze and resolve issues.
  • Ability to maintain composure during stressful situations. Planning, organizational, and time management skills and the ability to manage multiple assignments simultaneously to meet deadlines


  • Ability to foster an environment of inclusion wherein all employees are treated respectfully, are valued for their strengths, and feel that they can safely express themselves.
  • Ability to facilitate a culture of trust and collaboration.
  • Ability to apply time management techniques, prioritize responsibilities and balance workloads to ensure deadlines are met.
  • Ability to effectively supervise staff, assign duties, set performance standards, provide guidance and training, monitor and evaluate performance, and make hiring recommendations.

Current Salary

The current salary range (Pay Range 2IX) is $71,134-$83,481 annually, and the resident incentive salary range for City of Milwaukee residents is $73,268-$85,986 annually. 


Appointment above the minimum is possible based upon level of experience and other qualifications and is subject to approval. 


The City of Milwaukee provides a comprehensive benefit program that includes the following: 

· Defined Benefit Pension Plan

· 457 Deferred Compensation Plan

· Health and Dental Insurance

· Paid Parental Leave

· Comprehensive Wellness Program

· Onsite Clinic Services

· Onsite Employee Assistance Program

· Alternative Work Schedules

· Long Term Disability Insurance 

· Group Life Insurance

· Tuition Benefits

· Paid Vacation

· 12 Paid Holidays

· Paid Sick Leave and other paid leave 

· Flexible Spending Arrangement

· Commuter Value Pass  

For full details of the benefits offered by the City of Milwaukee, please visit

Selection Process

THE SELECTION PROCESS will be job related and will consist of one or more of the following: education and experience evaluation; written, oral, or performance tests, or other assessment methods. The Department of Employee Relations and The Milwaukee Health Department reserves the right to call only the most qualified candidates to oral and performance examinations. Oral examinations may include written exercises. Selection process component weights will be determined by further analysis of the job.


INITIAL FILING DATE- The examination will be held as soon as practical after the deadline listed above. Receipt of applications may be discontinued at any time after this date without prior notice. However, recruitment may continue until the needs of the City have been met. Qualified applicants will be notified of the date, time, and place of the examination. Unless otherwise required by law, the City of Milwaukee will not provide alternative test administration. The applicant is responsible for attending all phases of the job selection process at the time and place designated by the City of Milwaukee.

Additional Information

  • APPLICATION and further information may be accessed by visiting
  • If you would like assistance completing an application, please contact the Department of Employee Relations at (414) 286-3751 or
  • The Department of Employee Relations is located at City Hall, 200 E. Wells St., Room 706, Milwaukee, WI 53202.


EEO 202

The City of Milwaukee values and encourages diversity and is an equal opportunity employer.