If you are
looking to start a career in administrative support in an office setting, this
may be the position you’ve been seeking! Working in the Milwaukee Police
Department (MPD) is interesting and rewarding and offers opportunities for
advancement. Three shifts are available, and Office Assistant IIs receive
excellent benefits, described below!
Office Assistant II openings
are primarily available for second and third shifts; however, a
limited number of first shift openings may be available. Each
eight-hour shift includes a 20-minute paid lunch.
First (Day) Shift:
a.m. to 4:00 p.m.
Second (Early) Shift:
p.m. to 12:00 p.m.
Third (Late) Shift:
a.m. to 8:00 a.m.
The City of
Milwaukee is proud to employ a diverse workforce that is committed to providing
exemplary service to the City’s residents. If you have a passion for being a
part of an inclusive team of public servants, please consider the following
The City of
Milwaukee Police Department employs Office Assistant IIs in various divisions.
Under supervision, the Office Assistant IIs type letters, reports, records, and
other documents and perform a variety of clerical duties.
telephones, direct calls, and take messages.
excellent customer service to residents, representatives of other departments,
and outside agencies via phone and in person, including responding to inquiries
and explaining departmental policies and procedures.
and process letters, email messages, crime incident reports, and other
documents accurately and completely using Microsoft Word and other software
written materials to ensure accuracy and correct grammar, punctuation,
vocabulary, and spelling.
documents and create, maintain, update, and organize electronic and hard copy
update, and maintain data, such as criminal records, in various computer
a variety of standard office equipment, including copiers, printers, and fax
and prioritize assigned work to meet deadlines.
meeting agendas, attend meetings, and record minutes.
supervisors’ schedules and manage various calendars for staff such as meeting
and vacation calendars.
MAIL AND SUPPLIES PROCESSING
with processing incoming and outgoing mail to ensure it reaches the proper
with completing and mailing bills, checks, invoices, contracts, and/or
in conducting inventory and ordering office supplies.
qualified individuals with disabilities who are interested in employment and
will make reasonable accommodations during the hiring process in accordance
with the Americans with Disabilities Act (ADA) of 1990, as amended by the
Americans with Disabilities Act Amendments Act (ADAAA) of 2008.
Conditions of Employment
- Office Assistants may be required to work weekends and holidays
on occasion to meet departmental needs.
- Office Assistants must be able to stand and walk as well as
perform light physical work, including exerting up to 10 pounds of force to
lift and move objects.
- Must be able to pass an MPD background investigation before hire. See “SELECTION PROCESS,” below.
to work full-time during assigned shift (see
possible shift assignments listed above in the “INTRODUCTION” section).
combinations of education and experience may also be considered.
NOTICE: Please do not attach your academic transcripts
to your employment application. The hiring department will verify candidates’
education as part of the background screening process prior to extending any
Knowledge, Skills, Abilities & Other Characteristics
of general office procedures, systems, terminology, and equipment.
to read and understand work-related documents.
to follow instructions given by superiors.
using the basic features of word processing, spreadsheet, and email software
to type letters, memos, and messages as well as to enter and edit data
of English writing mechanics and the ability to proofread documents and
to perform basic mathematical calculations to be able to double-check bills,
statements, and supply orders.
INTERPERSONAL AND CUSTOMER SERVICE SKILLS
and teamwork skills to be able to work effectively with both sworn and non-sworn
supervisors and coworkers.
to work cooperatively and fairly with others whose backgrounds may differ from
service skills, empathy, and tact to be able to serve the public and represent
the department positively.
to organize and complete work assignments in a timely manner.
to accurately maintain numerical and alphabetical filing systems.
to manage calendars for supervisors and staff.
to process mail and manage supplies.
to handle sensitive information carefully.
to remain composed during stressful situations.
and the ability to maintain confidentiality.
current starting salary (Pay Range 6EN) is $32,460 annually, and the current
resident incentive starting salary for City of Milwaukee residents is $33,434.
The City of Milwaukee provides a
comprehensive benefit program that includes the following:
Benefit Pension Plan
Deferred Compensation Plan
- Health and
Employee Assistance Program
- Long Term
- Group Life
- 12 Paid
- Paid Sick
Leave and other paid leaves
details of the benefits offered by the City of Milwaukee, please visit https://city.milwaukee.gov/der/benefits.
THE SELECTION PROCESS will be job related and
will consist of one or more of the following: an evaluation of education,
experience and/or responses to supplemental questions; a written or performance
test, a structured interview or other assessment methods. The Department of
Employee Relations reserves the right to call only the most qualified
candidates to structured interviews and performance examinations. Structured
interviews may include written exercises. Selection process component weights
will be determined by further analysis of the job.
FILING DATE - The
examination will be held as soon as practical after the application deadline
listed above. Receipt of applications may be discontinued at any time after
this date without prior notice. However, recruitment may continue until the
needs of the City have been met. Qualified applicants will be notified of the
date, time, and place of the examination. Unless otherwise required by law, the
City of Milwaukee will not provide alternative test administration. The
applicant is responsible for attending all phases of the job selection process
at the time and place designated by the City of Milwaukee.
NOTE 1: The
selection process is a written test and proficiency test in Microsoft Word,
Excel, and Outlook (Version 2010) for all applicants who meet the minimum
qualifications. Candidates who pass both the parts of the exam process will be
placed on the eligible list. The
selection process is scheduled as follows (subject to change):
NOTE 2: To be hired
by the Milwaukee Police Department, candidates must pass an MPD background
investigation before hire. Your application will be rejected if you have been
convicted of a felony.
- APPLICATIONS can be accessed by visiting www.jobapscloud.com/MIL.
- If you would like assistance completing an application, please
contact the Department of Employee Relations at (414) 286-3751 or email@example.com.
- The Department of Employee Relations is located in City Hall, 200
E Wells St, Room 706, Milwaukee, WI 53202.
The City of
Milwaukee values and encourages diversity and is an equal opportunity employer.