Located on the western shore of Lake
Michigan, Milwaukee is an urban hub bursting with energy. Milwaukee provides a
casual sophistication – big city appeal without the big city hassles. We are
accessible and affordable, and our residents are welcoming. Milwaukee has evolved
through the years, bringing together its unsurpassed charm with top-flight arts
and cultural attractions, professional sports, lakefront festivals,
recreational opportunities, and great restaurants.
City of Milwaukee is proud to employ a diverse workforce that is committed to
providing exemplary service to the City’s residents. If you have a passion for
being a part of an inclusive team of public servants, please consider the
Records Manager is directly responsible for the overall efficient and effective
operations of the Milwaukee Police Department (MPD) Records Management Section,
including managing staff and ensuring that rules, policies, and guidelines are
followed according to the National Incident-Based Reporting System (NIBRS)
Participate in the development
and implementation of goals, objectives, policies, procedures, processes,
operational manuals, and systems.
Monitor work activities to
ensure compliance with established policies and procedures.
Ensure that quality and
timeliness report processing standards are met and appropriate services are
Ensure the accuracy of crime
coding and statistics, and perform auditing activities to ensure compliance
with state, federal, and NIBRS rules and regulations related to law enforcement
Establish staffing levels and
methods for providing records management services, identify resource needs,
review needs with management staff, and allocate resources accordingly.
Plan, prioritize, assign,
supervise, review, and participate in the work of staff responsible for the
daily operations and activities of law enforcement records management.
Participate in staff selection,
coaching, and disciplining.
Oversee staff training,
including for the Records Management System (RMS) and NIBRS.
Serve as the MPD liaison with
the Federal Bureau of Investigation (FBI).
Participate in the preparation
and administration of the records management program budget, submit budget
recommendations, and monitor expenditures.
Oversee the preparation of
analytical and statistical reports on operations and activities.
Monitor legal and procedural
developments related to law enforcement records.
Stay apprised of trends and
innovations in records management, including participating in professional
welcome qualified individuals with disabilities who are interested in
employment and will make reasonable accommodations during the hiring process in
accordance with the Americans with Disabilities Act (ADA) of 1990, as amended
by the Americans with Disabilities Act Amendments Act (ADAAA) of 2008.
Bachelor’s degree in
management, public administration, information technology, or a closely related
field from an accredited college or university.
Three years of progressively
responsible experience performing records management in a public agency or
large organization carrying out duties related to this position, including
overseeing digital and physical records retention and ensuring compliance with
local, state, and federal laws including one year of supervisory or lead worker
Valid Driver's License at the
time of appointment and throughout employment.
Equivalent combinations of education and
experience may also be considered; however,
there is no substitution allowed for the “one year of supervisory or lead
NOTICE: Please do not attach your academic
transcripts to your employment application. The hiring department will verify
candidates’ education as part of the background screening process prior to
extending any job offers.
Law enforcement records
Reporting System (NIBRS) Certification.
Certified Records Manager (CRM)
or Certified Public Manager (CPM).
Knowledge of the operations,
services, and activities of public sector and law enforcement records
management, including records management systems (RMSs), Uniform Crime Reports
(UCR), and NIBRS.
Knowledge of the principles and
practices of the criminal justice system as well as court procedures and
requirements concerning criminal case filings.
Knowledge, Skills, Abilities & Other Characteristics
Knowledge and Skills
Knowledge of the principles and
practices of data storage, retrieval, processing, retention, and disposition.
Skill in organizing and operating a
law enforcement records management system (RMS).
Knowledge of and ability to apply
federal, state, and local laws, codes, and regulations related to police record
management, especially laws related to privacy and personally identifiable
Knowledge of statistics to be able
to analyze and prepare statistical reports.
Knowledge of budget planning so as to
administer the records management program budget.
Computer skills, including ability
to use law enforcement records management and other enterprise systems as well
as database, spreadsheet, and word processing applications.
Skills and Interpersonal
Ability to read, understand, and
apply applicable codes and regulations to records management systems and
Written communication skills,
including the ability to prepare reports, policies, and correspondence.
Verbal communication skills in
order to clearly explain policies and procedures.
Ability to establish and maintain
effective working relationships with direct reports, sworn staff, City
managers, elected officials, and vendors.
Knowledge of the principles of
supervision, training, and performance evaluation.
Ability to direct the day-to-day
operations of the work unit, including assigning work, evaluating performance,
selecting staff, and developing employees.
Ability to foster an environment of
inclusion wherein all employees are treated respectfully, are valued for their
strengths, and feel that they can safely express themselves.
Thinking Skills and Professionalism
Analytical, problem-solving, and
decision-making skills as well as sound judgment.
Ability to work productively and
accurately under pressure.
Ability to plan, organize, and
manage multiple tasks as well as adjust to changing priorities; project
Honesty, integrity, and the ability
to provide stewardship and oversight of sensitive and confidential records and
salary range (Pay Range 1DX) is $58,223-$81,507 annually, and the resident
incentive salary range for City of Milwaukee residents is $59,970-$83,952
annually. Appointment above the
minimum is possible based upon level of experience and other qualifications and
is subject to approval.
The City of Milwaukee provides
a comprehensive benefit program that includes the following:
Defined Benefit Pension Plan
457 Deferred Compensation Plan
Health and Dental Insurance
Paid Parental Leave
Comprehensive Wellness Program
Onsite Clinic Services
Onsite Employee Assistance
Alternative Work Schedules
Long Term Disability Insurance
Group Life Insurance
12 Paid Holidays
Paid Sick Leave and other paid
Flexible Spending Arrangement
Commuter Value Pass
For full details of the
benefits offered by the City of Milwaukee, please visit http://city.milwaukee.gov/Benefits.
SELECTION PROCESS will be job related and will
consist of one or more of the following: an evaluation of education, experience
and/or responses to supplemental questions; a written or performance test; a
structured interview; or other assessment methods. The Department of Employee
Relations reserves the right to call only the most qualified candidates to
structured interviews and performance examinations. Structured interviews may
include written exercises. Selection process component weights will be
determined by further analysis of the job.
FILING DATE – The selection process will be
held as soon as practical after the deadline listed above. Receipt of
applications may be discontinued at any time after this date without prior
notice. However, recruitment may continue until the needs of the City have been
met. Qualified applicants will be notified of the date, time, and place of the
selection process components. Unless otherwise required by law, the City of
Milwaukee will not provide alternative selection process dates or times. The
applicant is responsible for attending all phases of the job selection process
at the time and place designated by the City of Milwaukee.
NOTE: Candidates must pass a Milwaukee Police Department
background investigation before hire.
APPLICATIONS and further
information may be accessed by visiting http://city.milwaukee.gov/jobs.
If you would like assistance
completing an application, please contact the Department of Employee Relations
at (414) 286-3751 or email@example.com.
The Department of Employee
Relations is located at City Hall, 200 E. Wells St., Room 706, Milwaukee, WI
The City of
Milwaukee values and encourages diversity and is an equal opportunity employer.