Recruitment #2402-7559DC-001


Located on the western shore of Lake Michigan, Milwaukee is an urban hub bursting with energy. Milwaukee provides a casual sophistication – big city appeal without the big city hassles. We are accessible and affordable, and our residents are welcoming. Milwaukee has evolved through the years, bringing together its unsurpassed charm with top-flight arts and cultural attractions, professional sports, lakefront festivals, recreational opportunities, and great restaurants.


The City of Milwaukee is proud to employ a diverse workforce that is committed to providing exemplary service to the City’s residents. If you have a passion for being a part of an inclusive team of public servants, please consider the following opportunity.

The Water Repair Worker 1 is the first title in the Water Repair Worker series. Incumbents may progress through levels 1 – 3, based upon factors including successful completion of a probationary period, competency achievement, required experience and job performance.


The Water Repair Worker 1 locates and repairs valve and service access boxes in the Milwaukee Water Works’ (MWW) distribution system and assists Water Distribution Investigators in conducting routine and emergency investigations.

Essential Functions

Access Boxes

  • Using grabbers, hooks, magnets, and other tools, maintain access boxes by aligning the box, raising/lowering to proper grade, and cleaning of debris and other obstacles.
  • Expose boxes using a variety of methods, including digging, breaking pavement, and chopping roots.
  • Assist Water Distribution Investigators in operating curb stops, valves, and air vents; exercise curb stop and other valves by selecting the proper wrench and applying appropriate pressure and technique. 
  • Use a pipe locator to pinpoint MWW structures.
  • Locate, thaw, make appurtenances operable and provide emergency hose connections
  • for the Meter Services staff, private plumbers or in advance of repair crew activities.

Locate and Identify Distribution Infrastructure

  • Assist Water Distribution Investigators with field investigations relative to water distribution system damages.

Safety and Work Rules

  • Perform all work safely, in accordance with departmental policies, municipal and state laws, and regulations.
  • Abide by safety instructions and attend departmental meetings and training programs.
  • Accurately document work activities and complete required paperwork, such as work logs and timecards.


  • Use basic mathematics to calculate amounts of materials needed for various tasks and mix proper proportions of materials.
  • Maintain vehicles, compressors, equipment, and tools.
  • Ensure adequate supplies and materials for a variety of job tasks.
  • Report field inaccuracies for record correction.

Customer Service

  • Interact with diverse individuals, residents and coworkers in a polite and courteous manner.

We welcome qualified individuals with disabilities who are interested in employment and will make reasonable accommodations during the hiring process in accordance with the Americans with Disabilities Act (ADA) of 1990, as amended by the Americans with Disabilities Act Amendments Act (ADAAA) of 2008.

Conditions of Employment

  • May be assigned to work either first, second, or third shift; required to work Saturday and Sunday on a rotating basis throughout the year, as scheduled or as assigned.
  • Must be able to respond to emergencies such as building flooding, water main breaks, owner’s leaks, service leaks, valve leaks, joint leaks, and hydrant defects.
  • Respond to mandatory callouts to conduct emergency repair assignments and work for extended hours beyond the normal work shift to meet the needs of the utility.
  • Must be able to work outdoors in variable and extreme weather conditions (e.g., heat, cold, rain, wind, and snow) and throughout the entire MWW service area, including St. Francis, Greenfield, and Hales Corners.
  • Must be able to tolerate various environmental conditions indoors and out (e.g., noise, vibration, dirt, pollen, and sewer gases).
  • Must be able to work in confined space settings (training provided).
  • Must be able to hear directions given in a noisy, distracting environment.
  • Must be able to see clearly both near and far to read signage and perform job duties safely and accurately.
  • Must be able to perform strenuous physical work continuously for long periods of time.
  • Must be able to perform physical activities in work environments that require walking, standing, and balancing; climbing stairs, ladders, and scaffolding; crawling, crouching, stooping, and kneeling; and reaching, pushing, and pulling.
  • Must have manual dexterity and strength to use various hand tools and power tools properly and safely.
  • Must be able to perform physically demanding manual labor that includes climbing ladders, entering manholes and excavations, hand digging, and transferring and moving objects weighing up to 50 lbs. alone or up to 100 lbs with assistance.
The pre-employment medical requirements for this position include: 
  • Physical lift test
  • Audiogram
  • Vision 
  • DOT drug screen

Minimum Requirements

  1. At least eighteen years of age at time of application. 
  2. Valid driver license at time of application, throughout the selection process, and throughout employment.
  3. A good driving record at time of application, throughout the selection process, and throughout employment.
  4. Valid Commercial Driver License (CDL) (Class A or B) without the Air Brakes restriction within the probationary period and throughout employment.


  • Passing probation in the Water Repair Worker 1 position is contingent upon the following:
    • Acquiring and maintaining a valid Commercial Driver License (CDL) (Class A or B) without the Air Brakes restriction, maintaining a good driving record, and maintaining satisfactory work performance.


A CDL may be obtained by doing the following:

  1. Passing the General Knowledge and Air Brakes portions of the Commercial Driver’s License test given by the State of Wisconsin Department of Motor Vehicles (DMV), and
  2. Passing a road test administered by an approved third-party administrator.


By law, persons in these positions are required to pass a pre-employment drug test and are subject to random drug and alcohol testing during the course of employment.  Candidates must sign a release authorizing the City to receive the results of any drug and alcohol tests conducted by previous employers during the past two years if those tests were required by the U.S. Department of Transportation.

Knowledge, Skills, Abilities & Other Characteristics


  • Ability to read and understand documents, such as work rules, policies, and operating manuals.
  • Ability to navigate independently throughout the MWW service area.
  • Ability to read and interpret street maps.
  • Knowledge of mathematics to accurately make calculations, determine amounts of material needed and take measurements to complete jobs.
  • Ability to learn to read a plat book and understand the symbols used.
  • Ability to learn about the materials, methods, and tools used in the construction and repair of water distribution systems.
  • Ability to learn to drive trucks and heavy equipment, such as triaxle, crew vans, various size dump trucks, cattle trucks, and drill rigs.
  • Ability to make minor repairs to equipment and infrastructure under supervision.
  • Ability to perform basic maintenance tasks, such as setting service and valve boxes.
  • Ability to accurately complete paperwork, such as work logs and timecards.
  • Ability to safely operate target and specialty saws, air compressors, various pneumatic tools, and pumps.
  • Ability to use hand tools properly and safely, such as various wrenches, hammers, shovels, sledgehammers, picks, hooks, wrecking bars, and hand tampers.
  • Skill in raking, luting, and shoveling gravel, asphalt, dirt, and other construction materials.
  • Skill in safely maneuvering a wheelbarrow filled with dirt, concrete, or asphalt.

Interpersonal and Customer Focus

  • Ability to understand and follow verbal and written instructions.
  • Customer service skills.
  • Ability to work cooperatively and effectively with others whose backgrounds may differ from one’s own.
  • Ability to communicate effectively via radio.

Safety and Judgment

  • Ability to remain calm during adverse situations.
  • Honesty and the ability to use City resources responsibly.
  • Knowledge of construction safety principles and practices and the ability to perform work safely.
  • Ability to exercise care and good judgment regarding safety at all times, abiding by safety-related policies, laws, and regulations.
  • Ability to monitor the work site vicinity, including pedestrian and vehicle traffic, to ensure the safety of the work crew and the public.

Current Salary

The current starting salary (Pay Range 8CN) is $50,130 annually, and the resident incentive starting salary for City of Milwaukee residents is $51,634 annually. 


The City of Milwaukee provides a comprehensive benefit program which includes:

  • Defined Benefit Pension Plan
  • 457 Deferred Compensation Plan
  • Health and Dental Insurance
  • Paid Parental Leave
  • Comprehensive Wellness Program
  • Onsite Clinic Services
  • Onsite Employee Assistance Program
  • Alternative Work Schedules
  • Long Term Disability Insurance
  • Group Life Insurance
  • Tuition Benefits
  • Paid Vacation
  • 12 Paid Holidays
  • Paid Sick Leave and other paid leaves
  • Flexible Spending Arrangement
  • Commuter Value Pass

For full details of the benefits offered by the City of Milwaukee, please visit https://city.milwaukee.gov/der/benefits.

Selection Process

THE SELECTION PROCESS will be job related and will consist of one or more of the following: an evaluation of education, experience and/or responses to supplemental questions; a written or performance test, a structured interview, or other assessment methods. The Department of Employee Relations reserves the right to call only the most qualified candidates to structured interviews and performance examinations. Structured interviews may include written exercises. Selection process component weights will be determined by further analysis of the job.

INITIAL FILING DATE - The selection process will be held as soon as practical after the deadline listed above. Receipt of applications may be discontinued at any time after this date without prior notice. However, recruitment may continue until the needs of the City have been met. Qualified applicants will be notified of the date, time, and place of the selection process components. Unless otherwise required by law, the City of Milwaukee will not provide alternative selection process dates or times. The applicant is responsible for attending all phases of the job selection process at the time and place designated by the City of Milwaukee.

Additional Information

  • APPLICATIONS and further information may be accessed by visiting, www.jobapscloud.com/MIL.
  • Applications should be submitted no later than the deadline listed above.
  • If you would like assistance completing an application, please contact the Department of Employee Relations at (414) 286-3751 or staffinginfo@milwaukee.gov.
  • The Department of Employee Relations is located at City Hall, 200 E. Wells St, Room 706, Milwaukee, WI 53202.


EEO Code 805

The City of Milwaukee values and encourages diversity and is an equal opportunity employer.