FAMILY AND COMMUNITY HEALTH DIRECTOR

Under the Deputy Commissioner of Community Health, the Family and Community Health Directors help develop, implement, manage, and evaluate programs for the Milwaukee Health Department (MHD) Family and Community Health (FCH) Branch. The FCH Branch houses a multitude of programs that provide home visiting, health access, nutrition, health education, pre/post-natal, and community outreach services, targeting families impacted by high infant mortality, health, social, and economic disparities.

The FCH Branch is comprised of two divisions, with one Director supporting each:

The Directors support the Deputy Commissioner of Community Health by providing daily supervision to program managers and by working to assure impact, quality, and efficiency within each. The Directors work closely with program managers and designated epidemiologists/strategists for Community Health, Finance, and Human Resources teams as well as other MHD leaders. They also forge partnerships within the Milwaukee community and represent the MHD in area coalitions and networks.

Operations Management and Administration

• Ensure that assigned Division programs comply with internal and external deliverables and expectations.
• Oversee the development, tracking, and compliance of grant and program budgets.
• Conduct Quality Assurance/Quality Improvement on Division programs, and work to improve and streamline internal processes and administration.
• Work with Division Managers and MHD Communications team to ensure that program-related web pages are current and accurate.
• Support the Deputy Commissioner of Community Health in managing contracts/subcontracts; including negotiating terms, drafting documents, authorizing payments, and monitoring the overall performance of contractors and subcontractors.
• Participate in internal committees related to the Division.
• Oversee collection and review of data from Division programs.
• Contribute to strategic planning for Division objectives, goals, and budgeting; work to ensure intra-divisional cooperation.

Staff Supervision and Administration

• Supervise and provide guidance to Division managers.
• Contribute to efforts to build morale, enforce accountability and discipline, and improve performance.
• Oversee hiring, training, support, supervision, and evaluation of Division staff.
• Conduct performance evaluations for Division management level staff, develop improvement plans, and take disciplinary measures as needed.
• Monitor and approve time off for Division management level staff, such as sick time, vacation, and Family and Medical Leave Act (FMLA) time.
• Approve and monitor Education and Engagement program placements within the assigned division.

Grant Management and Program Development

• Identify and research corporate, foundation, and governmental sources of funding for Division Programs to propose to Deputy.
• Write, edit, and proofread reports to foundation and governmental funding sources as well as internal reports; ensure that the Division’s program grant deliverables are finalized and submitted in a timely manner.
• Contribute to the planning and preparation of proposals for grants or contracts.

Community and Departmental Leadership

• Establish and nurture community partnerships.
• Participate and collaborate with external groups and consortia as an MHD representative.
• Participate in community planning concerning health and social welfare.
• Respond to internal and external requests for information related to Division activities.
• Prepare talking points, presentations, and ad hoc reports as requested by the Commissioner of Health, Deputy Commissioner of Community Health, Mayor, and Common Council.
• Work with workforce development and community partners in the placement and oversight of students and fellows.

We welcome qualified individuals with disabilities who are interested in employment and will make reasonable accommodations during the hiring process in accordance with the Americans with Disabilities Act (ADA) of 1990, as amended by the Americans with Disabilities Act Amendments Act (ADAAA) of 2008.

The Family and Community Health Director must be willing and able to do the following:

• File a Statement of Economic Interests in accordance with the Milwaukee Code of Ordinances Chapter 303-Code of Ethics
• Travel outside the City of Milwaukee, occasionally overnight, for training purposes or for participation in meetings representing the City.
• Carry an MHD cell phone during work hours.
• Respond to emergency or broad impact events.
• Participate in administrative after-hours rotations for coverage needs of BOMB and as identified for the department.
• Perform light physical work, including the ability to walk, reach, and exert up to 10 pounds of force occasionally to lift and move objects.

The preemployment testing and medical requirements for this position include the following:

• COVID-19 Vaccine Confirmation
• TB Test; annually throughout employment
• Hepatitis B Vaccine
• MMR Vaccine
• Varicella Vaccine

Technical

• Knowledge of current trends and best practices in the field of public health.
• Knowledge of health equity and the social determinants of health.
• Knowledge of the trauma-informed approach to healthcare.
• Knowledge of the roles of public health, healthcare, and other partners in improving the health of a community.
• Ability to use public health informatics to develop, implement, evaluate, and improve policies, programs, and services.
• Ability to use qualitative and quantitative data from multiple sources to assess community health.
• Ability to read and interpret technical journals, financial reports, contracts, grants, and legislation.
• Business acumen and knowledge of financial concepts, including the ability to develop budgets, operate programs within budget, and contribute to the development of contracts and other agreements for programs and services.
• Ability to perform cost-benefit analysis of programs and measure outcomes.
• Ability to oversee performance management systems for program management and quality improvement.
• Ability to identify internal and external facilitators and barriers that may affect the delivery of public health services using root cause analysis and other quality improvement methods and tools.
• Knowledge of computer systems used for contact management, spreadsheet development, database management, word processing, and project management.
• Knowledge of and ability to work with public health related data systems.
• Knowledge of epidemiology and data collection tools.
• Commitment to racial and social justice.

Leadership

• Ability to contribute to development of a vision for a healthy community.
• Cultural competency and the ability to support diverse perspectives in developing, implementing, and evaluating policies, programs, and services that affect the health of a community.
• Strategic planning skills to anticipate consequences and trends and respond with appropriate strategies, policies, procedures, and plans.
• Project management skills.
• Ability to assign duties, set clear performance standards, provide guidance and training, monitor work in progress, and make hiring recommendations.
• Ability to foster an environment of inclusion wherein all employees are treated respectfully, are valued for their strengths, and feel that they can safely express themselves.

Communication and Interpersonal

• Verbal communication skills to convey thoughts clearly, concisely, and with cultural proficiency.
• Ability to speak effectively before groups of customers, the public, the media,  and elected officials.
• Written communication skills to compose clear and thorough correspondence, reports, grants, and contracts.
• Customer orientation and dedication to delivering appropriate services.
• Ability to effectively solicit input from individuals and organizations to improve the health of the community.
• Ability to build and maintain positive working relationships with a multicultural, multidisciplinary staff, the public, elected officials, the media, and representatives of other agencies, including people whose backgrounds may differ from one’s own.
• Ability to develop and manage services in a culturally sensitive manner.

Critical Thinking, Planning, and Professionalism

• Organizational and time management skills to prioritize responsibilities and meet deadlines.
• Analytical and problem-solving skills.
• Decision-making skills and sound judgment.
• Ability to remain calm under pressure.
• Honesty, integrity, and ability to maintain confidentiality.
• Commitment to professional development and staying apprised of best practices in public health.
• Commitment to the promotion of health and the prevention of disease.

The current salary range (Pay Range 1LX) is $109,089-$135,794 annually, and the resident incentive salary for City of Milwaukee residents is $112,362-$139,868 annually. Appointment above the minimum is possible based upon level of experience and other qualifications and is subject to approval.

BENEFITS: The City of Milwaukee provides a comprehensive benefit program that includes the following:

• Wisconsin Retirement System (WRS) Defined Benefit Pension Plan
• 457 Deferred Compensation Plan
• Health and Dental Insurance
• Paid Parental Leave
• Comprehensive Wellness Program
• Onsite Clinic Services
• Onsite Employee Assistance Program
• Alternative Work Schedules
• Long Term Disability Insurance
• Group Life Insurance
• Tuition Benefits
• Paid Vacation
• 12 Paid Holidays
• Paid Sick Leave and other paid leaves
• Flexible Spending Arrangement
• Commuter Value Pass

For full details of the benefits offered by the City of Milwaukee, please visit https://city.milwaukee.gov/der/benefits.

THE SELECTION PROCESS will be job related and will consist of one or more of the following: an evaluation of education, experience and/or responses to supplemental questions; a written or performance test, a structured interview, or other assessment methods. The Department of Employee Relations reserves the right to call only the most qualified candidates to structured interviews and performance examinations. Structured interviews may include written exercises. Selection process component weights will be determined by further analysis of the job.

INITIAL FILING DATE – The selection process will be held as soon as practical after the deadline listed above. Receipt of applications may be discontinued at any time after this date without prior notice. However, recruitment may continue until the needs of the City have been met. Qualified applicants will be notified of the date, time, and place of the selection process components. Unless otherwise required by law, the City of Milwaukee will not provide alternative selection process dates or times. The applicant is responsible for attending all phases of the job selection process at the time and place designated by the City of Milwaukee.

• APPLICATIONS and further information may be accessed by visiting www.jobapscloud.com/MIL.
• Applications and transcripts should be submitted no later than the deadline listed above.
• If you would like assistance completing an application, please contact the Department of Employee Relations at (414) 286-3751 or staffinginfo@milwaukee.gov.
• The Department of Employee Relations is in City Hall, 200 E Wells St, Room 706, Milwaukee, WI 53202.

EEO Code = 101

The City of Milwaukee values and encourages diversity and is an equal opportunity employer.