SYSTEMS INTEGRATION-PROJECT LEADER

The City of Milwaukee is proud to employ a diverse workforce that is committed to providing exemplary service to the City’s residents. If you have a passion for being a part of an inclusive team of public servants, please consider the following opportunity.

The Systems Integration-Project Leader provides advanced level project management and information systems expertise, managing and guiding teams of Department of Public Works (DPW) employees who are subject matter experts (SMEs) in business processes that flow through the Enterprise Resource Program (ERP) to design and document workflows within the technical confines of the Workday ERP.

PROJECT MANAGEMENT

• Build teams of SMEs to work with developers, the implementation team, and trainers.
• Manage and guide SME teams in documenting work processes and fitting work processes into the framework of the Workday ERP.
• Manage the timelines of DPW’s system design, development, implementation, and training.

ASSETWORKS INTEGRATION

• Liaise between DPW staff, AssetWorks staff, the Department of Administration-Information and Technology Management Division (ITMD), the Accenture Project Management team, the Workday implementation team, and Workday to ensure successful integration of AssetWorks with the new system and that DPW field and administrative business processes take maximum advantage of the ERP.
• Represent DPW in meetings and technical discovery and development sessions with the aforementioned teams.
• Work through technical problems with systems that interface with the ERP such as DPW apps, AssetWorks, and Accela.
• Work with inventory staff across DPW to create and document inventory related workflows in accordance with the ERP.
• Work with Fleet management to create and document repair activity workflows in accordance with the ERP.
• Work with DPW leadership and staff to implement AssetWorks in DPW departments that are not currently using it, such as Milwaukee Water Works, Infrastructure, Sewers, and Buildings and Bridges.

PROJECT DOCUMENTATION

• Use project management tools to create and maintain charts, reports, and other documentation to track project progress, deadlines, staff responsibilities, and other related functions to keep DPW SME teams on task.
• Act as the keeper of records for DPW for all project documentation, including workflow design, implementation, technical documentation, data, media, training materials, and other documents associated with the ERP.

COMMUNICATION

• Directly report to DPW leadership regarding project progress, potential problems for DPW, and recommendations on how to best use the system.
• Lead communication efforts to keep DPW staff apprised of project progress and implications.
• Liaise between DPW leadership, DPW staff, the implementation team, system developers, AssetWorks staff, the project Executive Committee, ITMD, and other City stakeholders.
• Represent DPW’s interests in meetings with ITMD, developers, vendors, and other City departments regarding the project.

We welcome qualified individuals with disabilities who are interested in employment and will make reasonable accommodations during the hiring process in accordance with the Americans with Disabilities Act (ADA) of 1990, as amended by the Americans with Disabilities Act Amendments Act (ADAAA) of 2008.

The Systems Integration-Project Leader must be willing and able to do the following:

• Work occasional evening and weekend hours to meet departmental needs.

1. Bachelor’s degree in information systems management, computer science, or a closely related field from an accredited college or university.
2. Five years of experience in project management or implementation of an enterprise-wide application comparable to the size and scope of the City of Milwaukee’s ERP.

Equivalent combination of education and experience may be considered.

NOTICE: Please do not attach your academic transcripts to your employment application. The hiring department will verify candidates’ education as part of the background screening process prior to extending any job offers.

• Workday Pro Integrations accreditation.
• Project management certification such as Project Management Professional (PMP)® or Certified Six Sigma Green Belt (CSSGB).

TECHNICAL

• Knowledge of system integration techniques involving complex computer information systems.
• Knowledge of various information technology platforms and operating systems.
• Knowledge of asset management systems.
• Business acumen and knowledge of business processes and workflows.
• Knowledge of project management best practices.
• Proficiency using project management tools to manage goals, projects, tasks, and resources.
• Ability to read and interpret technical journals, system documentation, reports, policies, and procedures.
• Proficiency using word processing, spreadsheet, database, and presentation applications.
• Proficiency using collaboration and communication tools to liaise and communicate with various stakeholders.
• Data compilation skills to be able to gather information and produce reports, charts, and summaries.
• Ability to stay up‑to‑date with changing technology.

LEADERSHIP

• Knowledge of management principles and leadership ability.
• Ability to supervise and positively influence the performance of direct and non-direct reports, such as establishing clear roles and responsibilities, being clear about desired outcomes, checking in on progress, and celebrating milestones.
• Knowledge of adult learning principles and the ability to oversee the training function.
• Long- and short-range strategic planning skills.
• Ability to foster an environment of inclusion wherein all employees are treated respectfully, are valued for their strengths, and feel that they can safely express themselves.

COMMUNICATION AND INTERPERSONAL

• Verbal communication skills to be able to clearly explain technical concepts to non-technical audiences.
• Ability to speak effectively before groups of internal and external customers.
• Written communication skills to be able to produce well-crafted, error-free correspondence, documentation, and reports.
• Customer service orientation and skills.
• Ability to establish successful working relationships with management, elected officials, other departmental representatives, coworkers, consultants, vendors, and the public.
• Ability to work cooperatively with people whose backgrounds may differ from one’s own.

CRITICAL THINKING AND PROFESSIONALISM

• Organizational and time management skills to prioritize responsibilities and meet deadlines.
• Analytical and problem-solving skills.
• Decision-making skills and sound judgment.
• Resourcefulness and initiative to meet departmental needs.
• Ability to exhibit exemplary professionalism and maintain composure when working under pressure.
• Honesty, integrity, and ability to maintain confidentiality.
• Commitment to professional development and staying apprised of best practices in information systems.

The current salary range (Pay Range 2OX) is $106,771-$127,413 annually, and the resident incentive salary for City of Milwaukee residents is $109,974-$131,235 annually. Appointment above the minimum is possible based upon level of experience and other qualifications and is subject to approval.

The City of Milwaukee provides a comprehensive benefit program that includes the following:

• Wisconsin Retirement System (WRS) Defined Benefit Pension Plan
• 457 Deferred Compensation Plan
• Health and Dental Insurance
• Paid Parental Leave
• Comprehensive Wellness Program
• Onsite Clinic Services
• Onsite Employee Assistance Program
• Alternative Work Schedules
• Long Term Disability Insurance
• Group Life Insurance
• Tuition Benefits
• Paid Vacation
• 12 Paid Holidays
• Paid Sick Leave and other paid leaves
• Flexible Spending Arrangement
• Commuter Value Pass

For full details of the benefits offered by the City of Milwaukee, please visit https://city.milwaukee.gov/der/benefits.

THE SELECTION PROCESS will be job related and will consist of one or more of the following: an evaluation of education, experience and/or responses to supplemental questions; a written or performance test, a structured interview, or other assessment methods. The Department of Employee Relations reserves the right to call only the most qualified candidates to structured interviews and performance examinations. Structured interviews may include written exercises. Selection process component weights will be determined by further analysis of the job.

INITIAL FILING DATE – The selection process will be held as soon as practical after the deadline listed above. Receipt of applications may be discontinued at any time after this date without prior notice. However, recruitment may continue until the needs of the City have been met. Qualified applicants will be notified of the date, time, and place of the selection process components. Unless otherwise required by law, the City of Milwaukee will not provide alternative selection process dates or times. The applicant is responsible for attending all phases of the job selection process at the time and place designated by the City of Milwaukee.

• APPLICATIONS and further information may be accessed by visiting www.jobapscloud.com/MIL.
• Applications and transcripts should be submitted no later than the deadline listed above.
• If you would like assistance completing an application, please contact the Department of Employee Relations at (414) 286-3751 or staffinginfo@milwaukee.gov.
• The Department of Employee Relations is in City Hall, 200 E Wells St, Room 706, Milwaukee, WI 53202.

EEO Code = 203

The City of Milwaukee values and encourages diversity and is an equal opportunity employer.