BOZA ADMINISTRATIVE ASSISTANT 1

**THIS POSITION IS OPEN TO CURRENT CITY OF MILWAUKEE EMPLOYEES ONLY.**

The BOZA Administrative Assistant 1 performs various administrative duties for the Board of Zoning Appeals (BOZA), including assisting appellants with applications, preparing for monthly hearings, and scanning documents.

BOZA APPLICATIONS

• Assist appellants with Board applications, checking for completeness and accuracy.
• Provide information about Board procedures, timing, and requirements.
• Assemble and process application materials for special uses and variances.
• Review denial letters for accuracy.

COMMUNICATION

• Provide information to the public, appellants, alderpersons, other departments and agencies.
• Publish Board of Zoning Appeals hearings in Legistar.
• Notify petitioners and interested parties of the Board of Zoning Appeals hearings via mail.

We welcome qualified individuals with disabilities who are interested in employment and will make reasonable accommodations during the hiring process in accordance with the Americans with Disabilities Act (ADA) of 1990, as amended by the Americans with Disabilities Act Amendments Act (ADAAA) of 2008.

• May be required to work beyond standard business hours, on occasion.
• Must be able to stand and walk and perform light physical work, including exerting up to 10 pounds of force to lift and move objects.

1. Regular status as a City of Milwaukee employee, having successfully completed a probationary period for a civil service position, or status as a City of Milwaukee employee in a fixed term position.
2. One year of office support experience coordinating and working on a variety of complex clerical assignments related to the essential functions, such as serving customers, using computers to enter data and prepare documents, and organizing files.

Equivalent combinations of education and experience may be considered.

NOTICE:  Please do not attach your academic transcripts to your employment application. The hiring department will verify candidates’ education as part of the background screening process prior to extending any job offers.

TECHNICAL

• Knowledge of office procedures, systems, terminology, and equipment.
• Ability to read and understand work-related documents, such as policies and procedures.
• Knowledge of standard software applications to create documents, use spreadsheets and generate reports.
• Ability to learn specialized computer applications to query databases and perform other job-related transactions.
• Ability to read and interpret State statutes and City ordinances.
• Ability to perform accurate data entry.
• Ability to perform basic mathematical calculations.

COMMUNICATION, INTERPERSONAL AND CUSTOMER SERVICE

• Written communication skills to prepare clear and accurate correspondence and documents.
• Knowledge of English writing mechanics and the ability to proofread documents and reports.
• Verbal communication skills to convey information clearly and effectively to customers and coworkers.
• Ability to display empathy and tact.
• Ability to serve the public and represent the department positively.
• Ability to work effectively with supervisors and staff.
• Teamwork skills and the ability to work cooperatively and fairly with people whose backgrounds may differ from one’s own.
• Ability to remain composed during stressful situations.
• Ability to follow instructions given by supervisors.

ORGANIZATIONAL AND PROFESSIONALISM

• Ability to organize and complete work assignments in a timely manner.
• Ability to accurately maintain numerical and alphabetical filing systems.
• Ability to coordinate meetings and manage calendars for supervisors and staff.
• Ability to show initiative and continually improve processes.
• Ability to handle sensitive information carefully.
• Ability to handle multiple priorities and to work within tight time constraints.
• Attention to detail to ensure accurate documentation.
• Honesty, integrity, and the ability to maintain confidentiality.
• Ability to serve as an effective and efficient steward of City resources.

The current salary range (PR 6GN) is $44,909- $53,891 annually, and the current resident incentive salary range for City of Milwaukee residents is $46,256 - $55,508 annually.  

Appointment will be made in accordance with the provisions of the Salary Ordinance.

THE SELECTION PROCESS will be job related and will consist of one or more of the following: an evaluation of related education, experience and accomplishments, an evaluation of written communication, interviews, and/or other assessment methods. The Board of Zoning Appeals reserves the right to call only the most qualified candidates to proceed in the selection process. Information from the selection process will be used to make a hiring decision. Selected candidates will be transferred and/or promoted to the position.

INITIAL FILING DATE – The selection process will be held as soon as practical after the deadline listed above. Receipt of applications may be discontinued at any time after this date without prior notice. However, recruitment may continue until the needs of the City have been met. The applicant is responsible for attending all phases of the selection process at the time and place designated by the hiring authority.

NOTE: Transfer/Promotional Opportunities and Promotional Examinations are not open to Milwaukee Public Schools employees or to the public. Only current City of Milwaukee employees and civilian personnel in MFD and MPD hired through a City Service Commission process who have successfully passed a probationary period for a Civil Service position or who have status as a City of Milwaukee employee in a fixed term position will be considered. Individuals with exempt, provisional, temporary, or emergency appointments are not eligible for transfer.

• Applications can be accessed by visiting www.jobapscloud.com/MIL.
• If you would like assistance completing an application, please contact the Department of Employee Relations at (414) 286-3751 or staffinginfo@milwaukee.gov.
• The Department of Employee Relations is located in City Hall, 200 E Wells St, Room 706, Milwaukee, WI 53202.

EEO 602

The City of Milwaukee values and encourages diversity and is an equal opportunity employer.