CUSTODIAL WORKER 3

The City of Milwaukee is proud to employ a diverse workforce that is committed to providing exemplary service to the City’s residents. If you have a passion for being a part of an inclusive team of public servants, please consider the following opportunity.

The Custodial Worker 3 performs custodial and maintenance duties and serves as a lead worker, scheduling and assisting the Custodial Workers 1 and 2 in the performance of team assignments for the City Hall complex and other city buildings.

Custodial

• Wash, strip and wax floors; operate floor and carpet care equipment, such as floor buffers, carpet extraction machinery, automatic scrub machines, and similar equipment.
• Maintain washrooms by cleaning mirrors, washing woodwork, tile, and marble, polishing metal and filling dispensers. Check washrooms to prevent and address vandalism.
• Wash windows, walls, ceilings and glass doors.
• Clean book stack areas and baseboards.
• Maintain light fixtures, including bulb replacement and fixture cleaning.

Indoor/Outdoor Building Maintenance

• Sweep and hose down entrances, surrounding walkways and drive-up areas.
• Perform snow removal functions, including salting plowing and shoveling. 
• Keep the property surrounding the City Hall complex and other city facilities clean and in good order.
• Perform general grounds and landscaping duties, including debris removal from lawns, shrubs and gardens.

Lead Worker

• Train staff on standard procedures; complete checklists and provide support.
• Coordinate room set-ups for City events and special cleaning projects.
• Transport furniture and equipment in vehicles such as cars, vans, and/or small or medium duty trucks between City locations.
• Receive, sort, track, deliver, and return materials, equipment, and supplies when assigned to the shipping dock.
• Ensure custodial staff have proper supplies and equipment.
• Inspect equipment for proper operation and maintenance.
• Conduct periodic inventory audits of cleaning products and materials.
• Assist the Building Services Supervisor in assigning daily duties, checklists, inspection sheets, and special projects.
• Utilize computer software work order systems and Microsoft Word, Excel, Outlook, and/or Teams for tracking, communicating with staff, and data entry for inventory and cleaning supplies.

We welcome qualified individuals with disabilities who are interested in employment and will make reasonable accommodations during the hiring process in accordance with the Americans with Disabilities Act (ADA) of 1990, as amended by the Americans with Disabilities Act Amendments Act (ADAAA) of 2008.

The Custodial Worker 3 must be willing and able to do the following:

• Work a flexible schedule, including emergencies, special events and projects, evenings, weekends and holidays as needed on short notice.
• Work from ladders at heights of up to 15 feet.
• Meet the physical demands of the job, including frequent standing, walking, twisting, bending, climbing stairs, and lifting and pushing items weighing up to 50 pounds.
• Work outdoors in variable and extreme weather conditions (e.g., heat, cold, rain, wind, and snow).
• Wear personal protective equipment (PPE) as necessary, including safety shoes, hard hat, and safety glasses.

The preplacement testing required for this title includes the following:

• Physical exam w/lift test
• Audiogram
• Vision test
• Hepatitis B blood test
• Non-dot drug test

• Two years of experience performing functions related to the essential functions listed above.
• Six months of experience working closely with computer systems, including Microsoft Word, Excel, and Outlook (may be concurrent with #1, above)
• A valid Wisconsin driver’s license at time of appointment and throughout employment.
• A good driving record at the time of appointment and throughout employment.

Equivalent combinations of training and experience may be considered.

• Janitorial or custodial lead worker experience.

Technical

• Knowledge of cleaning, maintenance, and other custodial duties. 
• Ability to perform minor landscaping and groundskeeping duties.
• Knowledge of Microsoft Office (Word, Excel, Outlook, and Teams) and other software systems.
• Ability to read and interpret maintenance work orders and other job-related forms.
• Ability to follow verbal and written instructions, rules, and safety guidelines.
• Ability to safely use supplies and chemicals.
• Ability to operate custodial equipment, including vacuum cleaners, scrubbers, extractors, buffers, polishers, and floor strippers.
• Ability to safely operate Hi-Lift® mechanical jacks and other wheeled and mechanized equipment such as ladders, dollies, and table movers.
• Ability to safely operate job-related vehicles, including lawn mowers, snow removal equipment, automobiles, vans, and small or medium duty trucks.
• Ability to maintain a sanitary and orderly work environment.

Safety and Judgment

• Ability to exercise care and good judgment regarding safety, abiding by safety-related policies, laws, and Occupational Safety & Health Administration (OSHA) regulations.
• Ability to perform under pressure, to manage multiple priorities, and to work within tight time constraints.
• Situational awareness and the ability to monitor the work site vicinity, including pedestrian traffic, to ensure the safety of the custodial crew, other staff, and the public.
• Creative problem-solving and troubleshooting skills.
• Ability to effectively evaluate situations and exercise sound judgment to resolve problems.
• Ability to remain calm during adverse situations.

Lead Worker and Work Flow Monitoring

• Ability to plan, direct, coordinate, and inspect the work of others.
• Ability to plan, organize, and prioritize work to achieve objectives within deadlines.
• Ability to set clear expectations and ensure projects meet expectations and deadlines.
• Ability to build strong, effective teams.
• Honesty and the ability to safeguard City equipment and resources.
• Ability to foster an environment of diversity and inclusion wherein all employees are treated respectfully, are valued for their strengths, and feel that they can safely express themselves.

Interpersonal and Customer Focus

• Ability to work and communicate with supervisors and other staff as an effective team member.
• Ability to work cooperatively, effectively, and fairly with coworkers and residents whose background may differ from one’s own.
• Customer service knowledge and skills.
• Ability to develop and maintain relationships with diverse individuals, including the public, contractors, elected officials, employees, and management.
• Effective verbal and written communication skills to positively represent the department in various formats.
• Ability to maintain a high level of decorum and privacy.
• Ability to represent DPW positively at all times, including when working with event coordinators.
• Ability to perform work duties with professionalism, honesty, integrity, and the ability to safeguard City property.

The current starting salary rate (Pay Range 8CN) is $49,460 annually, and the resident incentive starting salary for City of Milwaukee residents is $50,944 annually.  Appointment will be made in accordance with the provisions of the salary ordinance. 

BENEFITS

The City of Milwaukee provides a comprehensive benefit program which includes:

• Wisconsin Retirement System (WRS) Defined Benefit Pension Plan
• 457 Deferred Compensation Plan
• Health and Dental Insurance
• Paid Parental Leave
• Comprehensive Wellness Program
• Onsite Clinic Services
• Onsite Employee Assistance Program
• Alternative Work Schedules
• Long Term Disability Insurance
• Group Life Insurance
• Tuition Benefits
• Paid Vacation
• 12 Paid Holidays
• Paid Sick Leave and other paid leaves
• Flexible Spending Arrangement
• Commuter Value Pass 

For full details of the benefits offered by the City of Milwaukee, please visit https://city.milwaukee.gov/der/benefits.

THE SELECTION PROCESS will be job related and will consist of one or more of the following: an evaluation of education, experience and/or responses to supplemental questions; a written or performance test, a structured interview, or other assessment methods. The Department of Employee Relations reserves the right to call only the most qualified candidates to structured interviews and performance examinations. Structured interviews may include written exercises. Selection process component weights will be determined by further analysis of the job.

INITIAL FILING DATE – The selection process will be held as soon as practical after the deadline listed above. Receipt of applications may be discontinued at any time after this date without prior notice. However, recruitment may continue until the needs of the City have been met. Qualified applicants will be notified of the date, time, and place of the selection process components. Unless otherwise required by law, the City of Milwaukee will not provide alternative selection process dates or times. The applicant is responsible for attending all phases of the job selection process at the time and place designated by the City of Milwaukee.

• APPLICATIONS and further information may be accessed by visiting https://www.jobapscloud.com/MIL/.
• If you would like assistance completing an application, please contact the Department of Employee Relations at (414) 286-3751 or staffinginfo@milwaukee.gov.
• The Department of Employee Relations is in City Hall, 200 E Wells St, Room 706, Milwaukee, WI 53202.

EEO Code=801

The City of Milwaukee values and encourages diversity and is an equal opportunity employer