Human Resources Representative

The City of Milwaukee is proud to employ a diverse workforce that is committed to providing exemplary service to the City’s residents. If you have a passion for being a part of an inclusive team of public servants, please consider the following opportunity.

Under the direction of the Staffing Services Manager, the HR Representative performs functions related to recruitment and selection of police and fire personnel.

Job Analysis, Posting and Candidate Assessment

• Determine appropriate job analysis methods and conduct job analyses to determine critical tasks and the knowledge, skills, abilities, and other characteristics necessary for successful job performance.
• Draft job announcement bulletins, based upon job analysis.
• Determine the eligibility of applicants, based upon the minimum job requirements.

Test Development and Test Administration Oversight

• Based upon job analysis and consistent with professional standards and legal guidelines, plan and develop valid and reliable selection components.
• Identify and secure subject matter experts to serve as raters.
• Consult with operating departments and subject matter experts to review the job-relatedness of test and assessment content.
• Determine the timeline for each selection process component and schedule test administration.
• Administer performance examinations and other assessment exercises.
• Review selection process results and test statistics for accuracy and validity.
• Review adverse impact reports; recommend passing and call-in points.
• Serve as the liaison between departmental personnel and outside contractors employed by the Commission.

Candidate Communication, Continuous Improvement and Appeal Response

• Maintain effective and timely communication with candidates and the hiring authority throughout the selection process.
• Participate in on-going human resources planning and staffing related issues with public safety departments and employees.
• Appear before and present issues and work products to the Fire and Police Commission.
• Make recommendations for modifying and improving examination and selection processes based upon job analysis results, interviews with subject matter experts, historical data, and independent research.
• Maintain the confidentiality of examination and candidate information.
• Develop new and/or improved human resources products and processes and conduct research related to the development of improved services and delivery.
• Investigate and respond to Uniformed Services Employment and Reemployment Rights Act (USERRA), Equal Employment Opportunity Commission (EEOC), and Equal Rights Division (ERD) selection process related discrimination complaints and testify at hearings into these matters.

We welcome qualified individuals with disabilities who are interested in employment and will make reasonable accommodations during the hiring process in accordance with the Americans with Disabilities Act (ADA) of 1990, as amended by the Americans with Disabilities Act Amendments Act (ADAAA) of 2008.

• Early morning, evening and weekend work may be required to meet the needs of the department. Occasionally hours exceeding an 8-hour work day may be required
• Occasionally conduct work at alternate locations throughout the City of Milwaukee such as Safety Training Academy, police districts, fire stations, and schools.
• Position requires occasional lifting and moving of objects weighing up to 10 pounds.

1. Bachelor’s degree in human resources management, industrial relations, education, psychology, business administration, public administration or a related field from an accredited college or university.
2. Three years of professional-level experience developing and executing selection processes in a large, complex organization, including performing job analysis, drafting job postings and developing and executing multi-step, job-related hiring processes.
3. Valid Driver’s License at the time of appointment and throughout employment.

Equivalent combinations of education and experience may also be considered.

NOTICE: Please do not attach your academic transcripts to your employment application. The hiring department will verify candidates’ education as part of the background screening process prior to extending any job offers.

• Master’s degree in industrial relations, organizational or educational psychology, business administration, public administration, human resources management, or a closely related field from an accredited college or university.
• Public sector selection and hiring experience.

Technical

• General knowledge of the principles and practices of human resources administration.
• Ability to learn and apply job analysis methods and to perform related research.
• Ability to perform accurate data entry and mathematical calculations relating to pay and budget.
• Ability to read, understand, interpret and apply job-related materials such as laws, civil service rules, and policies.
• Ability to develop and execute recruitment plans and strategies.
• Knowledge of mathematics and the ability to understand, interpret, and calculate complex formulas.
• Ability to understand, analyze and interpret data derived from employment tests.
• Ability to develop valid and reliable selection processes.
• Ability to learn and apply measurement theory and practice.
• Knowledge of all grammatical and punctuation conventions.
• Ability to learn and effectively utilize the applicant tracking and employee data systems, such as JobAps and PeopleSoft Human Capital Management (HCM) to produce reports and to retrieve data.
• Proficiency using standard computer programs such as Microsoft Word, Excel, and PowerPoint.

Communication/Interpersonal

• Verbal communication skills to appear before committees to present reports; ability to be persuasive.
• Written communication skills to write reports, candidate communications, testing instructions, and other documents that are thorough, clear, well-crafted, and error-free.
• Ability to express oneself clearly in conversations and interactions with others, and remain impartial. 
• Ability to demonstrate concern for satisfying external and/or internal customers.
• Ability to exercise tact and diplomacy, and maintain confidentiality.
• Appreciation for and commitment to diversity in hiring; exemplary cultural sensitivity.
• Ability to work cooperatively and effectively with individuals whose backgrounds may differ from one’s own. 
• Ability to gain others’ support for ideas, proposals, projects, and solutions.
• Skill in identifying information needed to clarify a situation, seeking the information from appropriate sources, and using skillful questioning to draw out the information when others are reluctant to disclose it.

Judgment/Organizational/Analytical

• Ability to set challenging goals, focus effort on the goals, and meet or exceed them.
• Ability to foster teamwork and desire to work cooperatively with others on a team.
• Ability to approach a problem by using a logical, systematic, and sequential approach.
• Ability to use sound judgment and impartiality when making decisions.
• Ability to organize assignments and manage time to complete tasks based on multiple, competing departmental deadlines.
• Ability to protect the confidentiality of human resources information.
• Ability to remain professional at all times.
• Honesty and integrity.

The current salary range (2KX) is $77,551-$98,704 annually, and the resident incentive salary range for City of Milwaukee residents is $79,877-$101,665 annually. Appointment above the minimum is possible based upon level of experience and other qualifications and is subject to approval.

BENEFITS

• The City of Milwaukee provides a comprehensive benefit program that includes the following:
• Wisconsin Retirement System (WRS)Defined Benefit Pension Plan
• 457 Deferred Compensation Plan
• Health and Dental Insurance
• Paid Parental Leave
• Comprehensive Wellness Program
• Onsite Clinic Services
• Onsite Employee Assistance Program
• Alternative Work Schedules
• Long Term Disability Insurance
• Group Life Insurance
• Tuition Benefits
• Paid Vacation
• 12 Paid Holidays
• Paid Sick Leave and other paid leaves
• Flexible Spending Arrangement
• Commuter Value Pass  

For full details of the benefits offered by the City of Milwaukee, please visit https://city.milwaukee.gov/der/benefits.

THE SELECTION PROCESS will be job related and will consist of one or more of the following: an evaluation of education, experience and/or responses to supplemental questions; a written or performance test, a structured interview, or other assessment methods. The Department of Employee Relations reserves the right to call only the most qualified candidates to structured interviews and performance examinations. Structured interviews may include written exercises. Selection process component weights will be determined by further analysis of the job.

INITIAL FILING DATE - The selection process will be held as soon as practical after the deadline listed above. Receipt of applications may be discontinued at any time after this date without prior notice. However, recruitment may continue until the needs of the City have been met. Qualified applicants will be notified of the date, time, and place of the selection process components. Unless otherwise required by law, the City of Milwaukee will not provide alternative selection process dates or times. The applicant is responsible for attending all phases of the job selection process at the time and place designated by the City of Milwaukee.

APPLICATIONS and further information can be accessed by visiting www.jobapscloud.com/MIL.

• Applications and transcripts should be submitted no later than the deadline listed above.
• If you would like assistance completing an application, please contact the Department of Employee Relations at (414) 286-3751 or staffinginfo@milwaukee.gov.
• The Department of Employee Relations is located in City Hall, 200 E Wells St, Room 706, Milwaukee, WI 53202

EEO 208

The City of Milwaukee values and encourages diversity and is an equal opportunity employer.