LIBRARY HUMAN RESOURCES ADMINISTRATOR

** THIS POSITION IS OPEN TO CURRENT CITY OF MILWAUKEE EMPLOYEES ONLY **

The Library Human Resources Administrator leads the Milwaukee Public Library (MPL) 's human resources (HR) functions, including talent management, compensation and benefits, training and development, compliance, and worker safety.  

HR Staff Management:

• Schedule staff, manage unit workflow, and oversee staff work assignments.
• Conduct and approve performance appraisals and evaluations.
• Administer probationary period performance reviews, assignment changes, annual reviews, and management performance evaluations to ensure effectiveness, compliance, and departmental equity.
• Recommend and prepare disciplinary actions ensuring compliance with civil service rules and state and federal employment laws.
• Process disciplinary grievances and appeals.
• Model a high level of customer service and performance management.

Talent Acquisition:

• Oversee all staffing functions and activities, including job analysis, job evaluation, recruitment, interviewing, selection, background investigations, and pre-placement and placement requirements.
• Ensure regular review, revision, and dissemination of all departmental job descriptions to respective staff. Assist supervisors with writing new job descriptions.

Compensation and Benefits:

• Oversee administration of salaries for system employees, ensuring compliance and equity within the organization and in conjunction with city service rules and policies.
• Develop and oversee the implementation of the department’s sick leave control policies.
• Oversee departmental responses to unemployment compensation claims and represent the department at Unemployment Appeal hearings.
• Oversee unit staff assigned to departmental wellness initiatives.

Training and Development:

• Manage the onboarding program and oversee the annual training budget.
• Onboard, train, and evaluate staff.
• Provide guidance and direction to managers regarding employee performance and implementation of performance improvement plans.
• Counsel staff on providing high-quality service, best practices, and professional development.

HR Compliance:

• Manage preparation and maintenance of employee records.
• Stay current with federal and state employment laws and state statutes, including ongoing court interpretations, local ordinances, city service commission rules, and other government reporting regulations affecting HR functions.
• Recommend new rules and changes to existing work rules to the Library Director and Library Board of Trustees.
• Develop, disseminate, and review departmental personnel and employment-related policies and procedures.
• Maintain and disseminate the employee handbook.
• Monitor compliance and provide guidance and direction to managers and staff in relation to interpretation and uniform implementation of policies throughout the department.
• Administer and monitor usage of the Family and Medical Leave Act (FMLA) and other leave legislation, ordinances, and policies.
• Serve as the Department Compliance Officer regarding Equal Employment Opportunity (EEO), Americans with Disabilities Act (ADA), and other legal personnel matters and laws.
• Oversee compliance with civil service rules and policies for general, exempt, and temporary appointments.

Workplace Safety:

• Manage and conduct all aspects of employment investigations stemming from allegations of discrimination or harassment.
• Prepare or oversee the preparation of formal complaint responses, working with other city agencies, including the City Attorney’s office.
• Administer departmental Occupational Safety and Health Administration (OSHA) compliance and workers compensation program.
• Share oversight of the department's safety activities with the Library Security Manager.

Leadership Duties:

• Partner with the Library Director, Library Administrators, and the budget office to develop the annual departmental operating budget, with primary emphasis on the impact on staffing.
• Serve on the Library Administrative Team, focusing on HR policies, strategies, and initiatives that support the Library’s vision and core values. 
• Execute and oversee HR initiatives assigned under the Library’s strategic plan.
• Represent the Library before the Library Board of Trustees, Equal Employment Opportunity Commission (EEOC), and Wisconsin Department of Workforce Development.
• Serve as liaison to the Department of Employee Relations, the Labor Relations Division, and the City Attorney’s Office on employment issues.
• Represent the department on employment matters at meetings of the City Service Commission and the Finance and Personnel Committee of the Common Council.
• Represent the department at appeal hearings.
• Counsel and advise staff, members of other city agencies, and applicants on employment-related matters.

 We welcome qualified individuals with disabilities who are interested in employment and will make reasonable accommodations during the hiring process in accordance with the Americans with Disabilities Act (ADA) of 1990, as amended by the Americans with Disabilities Act Amendments Act (ADAAA) of 2008.

• Ability to work flexible hours, including some evenings and weekends.

1. Regular status as a City of Milwaukee employee, having successfully completed a probationary period for a civil service position, or status as a City of Milwaukee employee in a fixed-term position.
2. Bachelor’s degree in human resources administration, business administration, social or behavioral science, or a closely related field.
3. Five years of professional-level experience in human resources management, including interpreting and applying laws related to selection, compensation, equal employment opportunity, and various types of leave.
4. Valid Driver’s License at the time of appointment and throughout employment. Private automobile allowance may be paid pursuant to Section 350-183 of the Milwaukee Code.

 Equivalent combinations of education and experience may be considered. 

NOTICE: Please do not attach your academic transcripts to your employment application. The hiring department will verify candidates’ education as part of the background screening process prior to extending any job offers.

• Knowledge of modern library mission, organization, and staffing concerns.
• Knowledge of the City of Milwaukee’s civil service administration, employee regulations, and ordinances.

Technical:

• Knowledge of human resource practices, including hiring, onboarding, FMLA procedures, succession planning, and recruitment and discipline procedures. 
• Knowledge of federal and state employment labor laws and how to interpret and effectively apply them.
• Ability to learn and effectively perform accurate data entry in a human capital management (HCM) system, currently Oracle’s Human Resources Management System (HRMS), soon to be Workday.
• Proficient in using standard computer applications such as Microsoft Word, Outlook, PowerPoint, and Excel, including importing and exporting information and performing queries.
• Customer service skills to assist staff and other stakeholders with inquiries and problems.
• Ability to make accurate calculations.
• Analytical skills to gather, research, and review information to determine trends and offer solutions.
• Ability to read, interpret, and write reports.
• Commitment to professional development and staying abreast of best practices in human resources management.

Leadership and Management:       

• Ability to execute managerial duties, including interviewing, onboarding, coaching, counseling, motivating, disciplining, evaluating, training, and developing staff.
• Ability to have difficult conversations with staff while conducting personnel investigations.         
• Ability to perform well under pressure and handle sensitive or difficult inquiries and complaints.
• Ability to effectively and positively represent the MPL before committees and the public.         
• Ability to handle staffing and performance issues, including implementing performance improvement plans and discipline.         
• Ability to develop and maintain departmental standard operating procedures.

Communication/Interpersonal:

• High degree of interpersonal skills necessary to effectively interact with diverse staff and public, labor unions, educational and community organizations, and municipal agencies and officials.
• Ability to foster an environment of inclusion wherein all employees are valued, treated respectfully, and feel safe to express themselves.
• Excellent communication skills, positive attitude, and professional demeanor.
• Written communication skills to prepare clear and concise business correspondence and reports.
• Knowledge of the English language, including grammatical and punctuation conventions.
• Ability to build effective working relationships with managers, fellow staff, and city contacts.
• Ability to work cooperatively and fairly with people whose backgrounds may differ from one’s own.

Critical Thinking/Professionalism:

• Ability to respond calmly and effectively to sensitive or difficult inquiries and complaints.
• Ability to exercise a high degree of judgment, discretion, and tact in handling confidential personnel matters.
• Honesty, integrity, and the ability to maintain complete confidentiality.
• Ability to meet competing, challenging, and ever-changing priorities.
• Ability to work within tight time constraints.
• Ability to identify areas of improvement and develop strategic plans to address them.
• Ability to establish systematic methods of accomplishing goals.
• Ability to assess alternative courses of action before selection.
• Ability to seek and utilize resources to make informed decisions.
• Ability to effectively evaluate or make independent decisions based on experience, knowledge, and training.
• Excellent organizational skills, including organizing workflow to meet position demands.
• Ability to perform work with a high degree of accuracy.
• High degree of initiative and dedication to process improvement.
• Ability to work independently and function as part of a team.

The current salary range (Pay Range 1IX) is $98,272-$112,137 annually, and the current resident incentive salary range for City of Milwaukee residents is $101,220-$115,501 annually. Appointment will be made in accordance with the provisions of the salary ordinance.

THE SELECTION PROCESS will be job related and will consist of one or more of the following: an evaluation of related education, experience and accomplishments, an evaluation of written communication, interviews, and/or other assessment methods. The Milwaukee Public Library reserves the right to call only the most qualified candidates to proceed in the selection process. Information from the selection process will be used to make a hiring decision. Selected candidates will be transferred and/or promoted to the position.

INITIAL FILING DATE – The selection process will be held as soon as practical after the deadline listed above. Receipt of applications may be discontinued at any time after this date without prior notice. However, recruitment may continue until the needs of the City have been met. The applicant is responsible for attending all phases of the selection process at the time and place designated by the hiring authority.

NOTE: Transfer/Promotional Opportunities and Promotional Examinations are not open to Milwaukee Public Schools employees or to the public. Only current City of Milwaukee employees and civilian personnel in MFD and MPD hired through a City Service Commission process who have successfully passed a probationary period for a Civil Service position or who have status as a City of Milwaukee employee in a fixed term position will be considered. Individuals with exempt, provisional, temporary, or emergency appointments are not eligible for transfer.

• Applications can be accessed by visiting www.jobapscloud.com/MIL.
• If you would like assistance completing an application, please contact the Department of Employee Relations at (414) 286-3751 or staffinginfo@milwaukee.gov.
• The Department of Employee Relations is located in City Hall, 200 E Wells St, Room 706, Milwaukee, WI 53202.

EEO Code 102

The City of Milwaukee values and encourages diversity and is an equal opportunity employer.