OUTREACH AND TRAINING MANAGER

The City of Milwaukee is proud to employ a diverse workforce committed to providing exemplary service to its residents. If you are passionate about being part of an inclusive team of public servants, please consider the following opportunity.

The Outreach and Training Manager oversees the Outreach and Training Division, supervises and trains Code Enforcement Interns, manages organizational development initiatives, and coordinates community outreach efforts.

Management of Code Enforcement Interns

• Review Interns’ inspection quality, document performance, and implement coaching and/or corrective action. Work with other professional staff to ensure consistent training, guidance and supervision for the Interns.
• Supervise the professional development of the Interns, coaching and assisting them to successful completion of the program.
• Coordinate and implement programs such the City of Milwaukee’s anti-graffiti program.
• Assist with supervision of other DNS field staff as needed.

Workforce Development

• Develop and provide training for new DNS inspectional employees; document their progress.
• Develop and implement workforce development initiatives, including mentoring of new and existing staff.
• Assist with onboarding, certification, and on the job training.
• Coordinate and conduct educational training for DNS staff to ensure consistency and accuracy of code enforcement.

• Comply with the departmental dress code.
• Perform interior inspection services on residential and commercial properties requiring moderate physical exertion, including stooping and bending, walking distances, climbing ladders and stairs, and exerting up to 50 pounds of force occasionally, up to 20 pounds of force frequently, up to 10 pounds of force constantly to move objects.
• Work outdoors in variable weather and environmental conditions as well as tolerate noise and exposure to airborne contaminants.
• Perform field work throughout the City of Milwaukee.
• Travel outside the City of Milwaukee for training and conferences, including overnight.
• The preplacement medical requirements include: 
  • Physical/lift test
  • Audiogram
  • Vision
  • Non – DOT Drug Test

1. Bachelor’s degree in urban planning, architecture, engineering, natural science, or a related field from an accredited college or university.

2. Five years of professional-level code enforcement experience in construction, environmental code enforcement or commercial fire code enforcement, including one year performing lead worker or supervisory duties. 

3. Possession of the following Wisconsin Department of Safety and Professional Services (DSPS) certifications at time of appointment and throughout employment:

• Uniform Dwelling Code Construction Inspector
• Commercial Building Code Inspector

4. Possession of the following International Code Council (ICC) certifications at time of appointment and throughout employment:

• International Property Maintenance and Housing Inspector
• Fire Inspector I and II

5. Valid Driver's License at the time of appointment and throughout employment. Private Auto Allowance may be paid pursuant to Section 350-183 of the Milwaukee Code.

Equivalent combinations of education and experience may be considered.

NOTICE: Please do not attach your academic transcripts to your employment application. The hiring department will verify candidates’ education as part of the background screening process prior to extending any job offers.

• Wisconsin UDC-HVAC certification.
• Wisconsin UDC-Electrical certification.
• Wisconsin UDC-Plumbing certification.

Technical

• Ability to accurately apply and explain the Milwaukee Code of Ordinances, State of Wisconsin Commercial Building Code, Uniform Dwelling Code, National Fire Protection Association® (NFPA) Code, International Fire Code, and related administrative laws and regulations.
• Knowledge of workforce development strategies to enhance the skills and capabilities of DNS staff.
• Ability to equip staff with the necessary tools, knowledge, and training to meet job demands.
• Ability to accurately apply and explain policies and procedures and technical materials related to nuisance, building, fire, electrical, plumbing, HVAC (heating, ventilation, and air conditioning), real estate, and zoning issues.
• Knowledge of building and construction principles, methods, and materials, including structural, mechanical, electrical, and plumbing systems.
• Ability to read architectural plans and blueprints.
• Inspection skills to assess building construction, plumbing, electrical systems, and building surroundings to gauge code compliance, determine habitability, and eliminate fire and safety hazards.
• Ability to use Land Management System (LMS) and Financial Management Information Systems (FMIS) databases, digital cameras, and mobile phones.
• Ability to maintain accurate records and files.

Communication

• Verbal and written communication skills to interpret, apply, and effectively explain building, fire, and zoning codes.
• Written communication skills, including the ability to prepare detailed documents and reports using correct English grammatical and punctuation conventions.
• Skill in presenting information effectively, including the ability to represent the department in public hearings.
• Written communication skills to create clear and concise business communications, including memos, reports, budget summaries, policies, procedures and performance reviews. 

Interpersonal

• Ability to build effective working relationships with all stakeholders, including elected officials, representatives of other City departments and other agencies, residents, property owners, and community groups.
• Ability to work cooperatively and fairly with people whose backgrounds may differ from one's own.
• Ability to be fair, persuasive, empathetic, and calm when working with people who may be upset.

Leadership & Management

• Ability to foster an environment of inclusion wherein all employees are treated respectfully, are valued for their strengths, and feel that they can safely express themselves.
• Ability to assign and direct work, assess performance, make hiring recommendations and take corrective action.
• Knowledge of leadership principles and best practices for selecting, managing, and motivating employees.
• Ability to create and develop a diverse work team in which all members can reach their potential.
• Ability to manage and oversee complex tasks.

Judgment and Professionalism

• Ability to make independent decisions and exercise sound judgment.
• Ability to read maps, maintain situational awareness, and perform work in a safe manner.
• Commitment to improving neighborhood conditions throughout the City of Milwaukee.
• Honesty, integrity, and the ability to maintain confidentiality.
• Analytical, problem-solving, and decision-making skills; sound judgment.
• Organizational and time management skills; ability to cope with frequent interruptions, changing priorities, and stressful situations.
• Ability to exhibit professionalism, trustworthiness, and stewardship regarding City resources.
• Ability to use tact, diplomacy, and excellent judgment when interacting with the public, elected officials, and employees of the City.

The current salary range (1MX) is $116,493 - $144,744 annually, and the resident incentive salary for City of Milwaukee residents is $119,988 - $149,086 annually. Appointment above the minimum is possible based upon level of experience and other qualifications and is subject to approval.

The City of Milwaukee provides a comprehensive benefit program that includes the following:

• Wisconsin Retirement System (WRS) Defined Benefit Pension Plan
• 457 Deferred Compensation Plan
• Health and Dental Insurance
• Paid Parental Leave
• Comprehensive Wellness Program
• Onsite Clinic Services
• Onsite Employee Assistance Program
• Alternative Work Schedules
• Long Term Disability Insurance
• Group Life Insurance
• Tuition Benefits
• Paid Vacation
• 12 Paid Holidays
• Paid Sick Leave and other paid leaves
• Flexible Spending Arrangement
• Commuter Value Pass

For full details of the benefits offered by the City of Milwaukee, please visit http://city.milwaukee.gov/Benefits.

THE SELECTION PROCESS will be job related and will consist of one or more of the following: an evaluation of education, experience and/or responses to supplemental questions; a written or performance test, a structured interview, or other assessment methods. The Department of Employee Relations reserves the right to call only the most qualified candidates to structured interviews and performance examinations. Structured interviews may include written exercises. Selection process component weights will be determined by further analysis of the job.

INITIAL FILING DATE - The selection process will be held as soon as practical after the deadline listed above. Receipt of applications may be discontinued at any time after this date without prior notice. However, recruitment may continue until the needs of the City have been met. Qualified applicants will be notified of the date, time, and place of the selection process components. Unless otherwise required by law, the City of Milwaukee will not provide alternative selection process dates or times. The applicant is responsible for attending all phases of the job selection process at the time and place designated by the City of Milwaukee.

• Applications and further information may be accessed by visiting www.jobapscloud.com/MIL.
• If you would like assistance completing an application, please contact the Department of Employee Relations at (414) 286-3751 or staffinginfo@milwaukee.gov.
• The Department of Employee Relations is in City Hall, 200 E Wells St, Room 706, Milwaukee, WI 53202.

EEO =103

The City of Milwaukee values and encourages diversity and is an equal opportunity employer.