ELECTION OPERATIONS AND TRAINING MANAGER

** THIS POSITION IS OPEN TO CURRENT CITY OF MILWAUKEE EMPLOYEES ONLY **

The mission of the City of Milwaukee Election Commission is to administer transparent, fair, free and secure elections in the City. The core organizational values include accuracy, adaptability, and a strong commitment to customer service focused on dignity and respect. Staff members recognize the diverse community served and are approachable, resourceful and helpful at all times. The Election Commission is dedicated to Public Service and protecting democracy.

The Election Commission provides a team-oriented office environment that requires inflexible, extraordinary hours to support elections.

The Election Operations and Training Manager plans, directs, and oversees all election field operations and serves as a personnel manager for trained full-time and temporary election staff, including all election day poll workers and Chief Inspectors.

Election Day Operations- Planning and Management

• Ensure compliance with Wisconsin State Statutes Chapters 5-12.
• Lead all election field operations planning efforts to ensure smooth election day polling place operations, including staffing, budget, supply/asset management, inventory control, logistics, and transportation.
• Plan and lead post-election recombobulation, poll book scanning, and reconciliation efforts.
• Coordinate with the Voter Registration & Outreach Coordinator and the Absentee Services Coordinator to complete state-required post-election duties accurately and within state deadlines.
• Ensure the Operations Center is clean and operating efficiently.
• Manage security and/or maintenance needs.
• Lead all inventory tracking and management.
• Develop best practices for equipment handling, management, and transportation.
• Track and maintain polling place voter trends and results.

Election Administration- Equipment and Ballot Management

• Develop protocols and state-required forms to track and protect the chain of custody for all ballots, election materials, and equipment utilized at polling locations.
• Work with the field coordinator to ensure all election equipment is functioning properly before public testing and election day.
• Lead all of the planning and staffing requirements for public testing.
• Develop and manage procedures for equipment failures and repairs.
• Ensure all election-day staff have accurate, sufficient, and ready-to-use equipment and materials at all polling locations.  

Election Administration- Polling Place Management

• Ensure all wards are accounted for at all polling locations.
• Ensure all polling places are ready for operation before election day.
• Oversee communication, agreements and access to all polling locations.
• Lead any problem-solving or polling place changes to ensure compliance.
• Ensure agreements follow state and local rules and are finalized and executed before election day.
• Lead polling place audits to develop Americans with Disabilities Act (ADA) accessibility plans for election day compliance.
• Follow and execute state-required notification requirements to voters regarding issues such as polling location changes.
• Research and develop plans for ward map and polling place changes.
• Ensure polling location accuracy on the WisVote System.
• Develop signage placement plans to guide voters to their polling location.
• Develop and maintain emergency management procedures for polling locations, including contingency planning and alternative polling place management.

Management

• Serve as the manager for all polling place election workers and chiefs.
• Ensure the Milwaukee Election Commission follows state minimum staffing requirements at all polling locations.
• Track performance and handle human resources-related issues with temporary staff.
• Work with the Training Manager’s team to assign trained poll workers (Chiefs and Inspectors) to all polling locations to ensure state minimum staffing requirements and political appointment parity.
• Directly supervise and facilitate training for the Field Services Coordinator and temporary staff assigned to work the post-election recombobulation, poll book scanning, and reconciliation efforts.
• Coordinate with the Training Manager to track and provide coaching and feedback to election-day poll workers.
• Ensure the building security of the Operations Center, including the safe storage of supplies and the operation of warehouse equipment and machines.
• Track election day polling place and Operations Center budget and inventory.

We welcome qualified individuals with disabilities who are interested in employment and will make reasonable accommodations during the hiring process in accordance with the Americans with Disabilities Act (ADA) of 1990, as amended by the Americans with Disabilities Act Amendments Act (ADAAA) of 2008.

• The Operations and Training Manager must have reliable transportation and work evenings and weekends during the election season.
• During General Elections, all staff work more than 60 hours a week at times. The Department also has staff vacation blackout periods before every election to support final preparations.
• Must perform light physical work, including moving equipment weighing up to 10 pounds.

1. Regular status as a City of Milwaukee employee, having successfully completed a probationary period for a civil service position, or status as a City of Milwaukee employee in a fixed term position.
2. Bachelor’s degree in logistics and supply chain management, business administration, public administration, communications, or a related field from an accredited college or university.
3. Three years of professional experience performing programmatic or logistics functions, including one year in a supervisory or lead worker role.
4. Completion of WisVote training requirements to access the statewide voter system within 30 days of appointment.
5. Valid driver’s license at the time of appointment and throughout employment and the availability of a properly registered and insured vehicle for use on the job. Private automobile allowance may be paid for a maximum of five months per year pursuant to Section 350-183 of the Milwaukee Code.

NOTICE: Please do not attach your academic transcripts to your employment application. The hiring department will verify candidates’ education as part of the background screening process prior to extending any job offers.

• Election administration experience within the State of Wisconsin.

Technical

• Ability to learn and apply the principles and requirements regarding elections and the electoral process.
• Ability to learn governmental operations and procedures related to the department and elections.
• Ability to effectively utilize Microsoft Word, Excel, and Outlook.
• Ability to learn to utilize the internal database system to enter voter registration information.
• Ability to accurately complete mathematical calculations (e.g., rate, ratio and percentage) to report technical information.
• Ability to read, analyze, interpret and prepare technical and non-technical work-related materials, such as reports, presentations and informational guides.

Leadership and Management

• Knowledge of leadership principles and best practices for selecting, managing, and motivating employees
• Ability to assign duties to full-time and temporary office workers.
• Ability to foster an environment of inclusion wherein all employees are treated respectfully, are valued for their strengths, and feel that they can safely express themselves.
• Ability to assign and direct work, assess performance, make hiring decisions, and take corrective action.
• Ability to manage and oversee complex tasks.
• Ability to create and develop a diverse work team in which all members can reach their potential.
• Ability to add new insights into situations and apply innovative solutions to make organizational improvements.

Communication and Interpersonal

• Verbal communication skills to ensure the accuracy of information conveyed and to explain complex concepts to individuals with varying degrees of understanding.
• Written communication skills to develop professional correspondence free of grammatical and punctuation errors.
• Ability to present to and educate diverse resident groups about the absentee voter process.
• Ability to positively and effectively interact with staff, other city departments, city officials, outside agencies and the public.
• Ability to tactfully and effectively handle inquiries from elected officials, other city departments, and the public.
• Ability to work cooperatively with people whose backgrounds may differ from one’s own.
• Ability to build and maintain effective working relationships with multi-cultural and multi-disciplinary staff, other agencies, and the public.

Judgment and Responsibility

• Ability to manage multiple projects in various stages of completion.
• Organizational and time management skills to prioritize work, adjust to changing deadlines, and achieve objectives on time.
• Ability to work ethically and with integrity.
• Ability to make sound and accurate decisions by supporting and explaining the reasoning for decisions made.
• Ability to adapt and change the approach or method used to best fit the situation.
• Ability to analyze and evaluate information to solve problems.
• Diversity, equity, and inclusion acumen and the ability to consider policy and projects from an equity lens.
• Ability to maintain confidentiality.
• Ability to handle emergencies with a calm and thoughtful approach.
• Ability to exhibit professionalism, trustworthiness, and stewardship regarding City resources.

The current salary range (Pay Range 1FX) is $74,375 – $92,612 annually, and the resident incentive salary range for City of Milwaukee residents is $76,607 - $95,390 annually. Appointment will be made in accordance with the provisions of the salary ordinance.

THE SELECTION PROCESS will be job-related and will consist of one or more of the following: an evaluation of related education, experience, and accomplishments, an evaluation of written communication, interviews, and/or other assessment methods. The Department of Employee Relations reserves the right to call only the most qualified candidates to proceed in the selection process. Information from the selection process will be used to make a hiring decision. Selected candidates will be transferred and/or promoted to the position.

INITIAL FILING DATE – The selection process will be held as soon as practical after the deadline listed above. Receipt of applications may be discontinued at any time after this date without prior notice. However, recruitment may continue until the needs of the City have been met. The applicant is responsible for attending all phases of the selection process at the time and place designated by the hiring authority.

NOTE: Transfer/Promotional Opportunities and Promotional Examinations are not open to Milwaukee Public Schools employees or to the public. Only current City of Milwaukee employees and civilian personnel in MFD and MPD hired through a City Service Commission process who have successfully passed a probationary period for a Civil Service position or who have status as a City of Milwaukee employee in a fixed term position will be considered. Individuals with exempt, provisional, temporary, or emergency appointments are not eligible for transfer.

• APPLICATIONS and further information can be accessed by visiting www.jobapscloud.com/MIL.
• If you would like assistance completing an application, please contact the Department of Employee Relations at (414) 286-3751 or staffinginfo@milwaukee.gov.
• The Department of Employee Relations is in City Hall, 200 E Wells St, Room 706, Milwaukee, WI 53202.

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The City of Milwaukee values and encourages diversity and is an equal opportunity employer.