EXECUTIVE ADMINISTRATIVE ASSISTANT

Part-time employees may work a maximum of 1019 hours per year.  Hours worked will depend upon the needs of the hiring authority.  The Executive Administrative Assistant will work an average of 19 hours per week.  

The City of Milwaukee is proud to employ a diverse workforce that is committed to providing exemplary service to the City’s residents. If you have a passion for being a part of an inclusive team of public servants, please consider the following opportunity.

The Executive Administrative Assistant provides part-time staff assistance to the members of the Common Council representing the City of Milwaukee.

Specific job duties are assigned at the discretion of each Council member, and may include any of the following:

Constituent Relations

• Answer written and phone inquiries, complaints, and requests.
• Meet with individual constituents.
• Process and follow-up on service requests or complaints.
• Act as aldermanic liaison with City departments, community groups, and agencies or other levels of government.
• Represent Council members in planning for and securing district services.
• Use established tracking systems for logging constituent calls.
• Keep Council members informed of constituent communications.

City Governance

• Review all committee agendas and brief Council members on items pertaining specifically to their district or to policy issues as pursued by individual Council members.

Community and Neighborhood Relations

• Represent Council members at various civic and governmental functions, including community and neighborhood meetings.
• Plan, schedule, and occasionally host town hall, community, and neighborhood meetings in the aldermanic district.

• Research current issues that impact the aldermanic district.
• Make recommendations to address current issues and problems.

We welcome qualified individuals with disabilities who are interested in employment and will make reasonable accommodations during the hiring process in accordance with the Americans with Disabilities Act (ADA) of 1990, as amended by the Americans with Disabilities Act Amendments Act (ADAAA) of 2008.

The Executive Administrative Assistant will work a part-time, flexible and consistent schedule averaging 19 hours per week.

1. Two years year of office support experience coordinating and working on a variety of assignments related to the essential functions, such as serving customers, using computers to enter data and prepare documents, and organizing files.
2. Eighteen years of age at the time of application period close, Friday, March 7, 2025.
3. Ability to travel independently throughout Milwaukee by public transportation, walking, bicycling, or driving. Click here to view a map of the Aldermanic Districts: https://city.milwaukee.gov/ImageLibrary/Groups/ccCouncil/PDFs/2024/Final-Adopted-Aldermanic-Districts-As-of-JAN-2024---11-x-17.pdf

Equivalent combinations of education and experience may also be considered.

NOTICE:  Please do not include your academic transcripts with your application email message. The hiring department will verify candidates' education as part of the background screening process prior to extending any job offers.

Technical

• Knowledge of office administration best practices.
• Ability to work effectively with departmental administrative staff.
• Ability to read and understand job-related written materials, including statutes, regulations, ordinances, and policies.
• Ability to learn legislative research techniques.
• Ability to learn and use standard computer software and programs such as word processing, spreadsheet, and database; ability to perform effective Internet searches.
• Ability to maintain an organized office filing system.
• Ability to coordinate and attend town hall, community, and neighborhood meetings.

Customer Service and Interpersonal

• Written communication skills, including the ability to prepare clear, well-crafted correspondence and other documents.
• Ability to establish and maintain effective relationships with elected officials, departmental personnel, and outside agencies.
• Customer service skills to serve the public with patience, empathy, and diplomacy.
• Ability to work cooperatively, effectively, and fairly with people whose backgrounds may differ from one’s own.

Critical Thinking and Professionalism

• Ability to work well under pressure and tight time constraints to manage multiple assignments concurrently.
• Ability to work independently as well as in a team environment.
• Ability to think critically and analytically to solve problems.
• Decision-making skills and sound judgment.
• Professionalism, honesty, and integrity, as well as the ability to maintain confidentiality.

The current starting rate (Pay Range 2DN) is $24.73 per hour, and the resident incentive starting rate for City of Milwaukee residents is $25.47 per hour.

Part-time appointees are not eligible for benefits.

• APPLICATIONS and further information may be accessed by visiting http://city.milwaukee.gov/jobs.
• If you would like assistance completing an application, please contact the Department of Employee Relations at (414) 286-3751 or staffinginfo@milwaukee.gov.
• The Department of Employee Relations is located at City Hall, 200 E. Wells St., Room 706, Milwaukee, WI 53202

EEO 103

The City of Milwaukee values and encourages diversity and is an equal opportunity employer.