FLEET OPERATIONS AND TRAINING MANAGER

The City of Milwaukee is proud to employ a diverse workforce committed to providing exemplary service to its residents. If you are passionate about being part of an inclusive team of public servants, please consider the following opportunity.

The Fleet Services Section of the Department of Public Works (DPW) performs dispatch functions, including scheduling operators and equipment, driver training and testing, and emergency response operations across all DPW departments. Fleet Services also repairs and maintains over 4,000 pieces of equipment.

Ensuring the highest level of service to customers, the Fleet Operations and Training Manager develops and administers the training program for over 900 DPW drivers. Additionally, the Fleet Operations and Training Manager coordinates, assigns and manages the daily activity of drivers and operators to meet the needs of City departments on a 24 hours a day, 365 day per year basis.

Fleet Training

• Develop, evaluate, and update training programs and curriculum for all Fleet drivers and equipment operators, ensuring that training and safety standards are met.
• Manage and schedule all Fleet training programs, maintaining timely and accurate records.
• Develop special trainings programs for customer organizations in partnership with the Fleet Operations Manager. 
• Manage the Driver Training staff, ensuring that they provide valuable, technical, safe, and proper training and operation of equipment.
• Manage certification testing for the Commercial Driver License (CDL), Third-Party Examiner Program.

Safety

• Ensure follow through on crash investigations. Provide documentation, prepare correspondence, and participate as a subject matter expert in any resulting litigation.
• Manage new employee driving evaluations and post-accident remedial training program.
• In conjunction with the Safety staff, organize participation in the federally mandated Drug and Alcohol Testing Program.

Dispatch

• Assist in managing the Fleet Dispatch unit, ensuring proper scheduling of equipment and operators to meet the operational needs of DPW and other City departments.
• Assist with driver and operator seasonal job selections to accommodate critical mission duties including call out lists, equipment availability, and management and use of the callout system and data.
• Coordinate seasonal operations to ensure equipment availability; respond to emergency and special requests for seasonal equipment.

Snow and Ice Control

• Coordinate and ensure readiness of emergency response efforts, including snow and ice control operations.
• Participate as a member of the general ice control and snow plowing callout team. Supervise the contacting and call out of drivers during snow and ice operations. 
• Provide information on the availability and capability of operators, equipment, and vendors (contractors) as they relate to snow operations.

We welcome qualified individuals with disabilities who are interested in employment and will make reasonable accommodations during the hiring process in accordance with the Americans with Disabilities Act (ADA) of 1990, as amended by the Americans with Disabilities Act Amendments Act (ADAAA) of 2008.

The Fleet Operations and Training Manager must be willing and able to do the following:

• Work variable and extended hours to meet the City’s needs during weather-related events and other emergencies that may include evenings, weekends, and holidays.
• Respond to emergency callouts and report within 60 minutes or fewer at any time during the day or night, any day of the week, for snow and ice control operations and other emergencies.
• Withstand prolonged exposure to variable and extreme weather conditions including rain, wind, excessive heat, intense cold and snow.
• Perform tasks that require manual dexterity and coordination.
• Wear and use personal protective equipment (PPE) standard to perform equipment repair and maintenance, including common and specialized safety equipment (i.e., shoes, gloves, glasses, hearing protection, safety vest, and reflective clothing).
• NOTE: By law, persons in these positions are required to pass a pre-employment drug test and are subject to random drug and alcohol testing during the course of employment. Candidates must sign a release authorizing the City to receive the results of any drug and alcohol tests conducted by previous employers during the past two years if those tests were required by the U.S. Department of Transportation.

The pre-employment medical tests include:

• Physical Exam
• Vision Exam
• Audio-Gram
• DOT Drug Test

1. Bachelor’s Degree in Business, Project Management, or Education from an accredited college or university (related experience may be substituted for the degree).
2. Two years of supervisory experience related to fleet operations and/or training.
3. Valid State of Wisconsin Driver’s License at the time of appointment and throughout employment.
4. A Valid CDL (Class A) without the Air Brakes restriction within six months of appointment and throughout employment.
5. Good driving record at the time of appointment and throughout employment.
6. State of Wisconsin Asbestos Instructor Certification within six months of appointment

Equivalent combinations of education and experience will be considered. 

NOTICE: Please do not attach your academic transcripts to your employment application. The hiring department will verify candidates’ education as part of the background screening process prior to extending any job offers.

NOTE: Information regarding how to obtain a CDL can be found at the Wisconsin Division of Motor Vehicles (DMV) website at www.wisconsindmv.gov or by calling (414) 266-1000.

• Experience developing training materials.
• Supervisory or lead worker experience.
• Tanker and Hazmat CDL endorsements.

Technical

• Knowledge of types, uses and operation of various trucks and heavy equipment.
• Knowledge of current training methods and training program development.
• Proficiency in the use of word-processing, spreadsheet, and database software.
• Ability to learn and use the hardware and software tools utilized by the Fleet Services section.
• Mechanical aptitude and understanding of new equipment maintenance and repair.
• Ability to skillfully operate equipment used by the City of Milwaukee, including refuse packers, dump trucks, and forestry equipment.
• Knowledge of the types, uses, and operations of demolition techniques, environmental hazards mitigation, and safety operations.
• Knowledge of adult education strategies, training methods, development, and execution.

Communication, Customer Service, and Interpersonal

• Written communication skills, including the ability to prepare clear and concise correspondence and reports.
• Verbal communication skills to effectively present information and respond to questions with tact and diplomacy.
• Ability to collaborate effectively with other City managers, fellow staff, direct reports, and outside parties.
• Ability to work cooperatively and fairly with people whose backgrounds may differ from one's own. 
• Ability to remain calm in stressful situations, defuse emotionally charged situations and seek solutions toward resolution; skill in diplomacy.

Supervision

• Ability to assign duties, set performance standards, monitor work in progress, evaluate performance, and make hiring recommendations.
• Ability to provide guidance and training and coach team members to success.
• Ability to maintain confidentiality regarding personnel matters.
• Knowledge of leadership principles and best practices for selecting, supervising, and motivating employees.
• Ability to plan and coordinate work of others.
• Ability to foster an environment of inclusion wherein all employees are treated respectfully, are valued for their strengths, and feel that they can safely express themselves.

Critical Thinking and Professionalism

• Ability to recognize and resolve problems effectively.
• Ability to use sound judgment when making decisions.
• Organizational and time management skills to be able to plan and accomplish work within deadlines.
• Ability to work well and remain calm under pressure.
• Honesty, integrity, and responsible stewardship of City of Milwaukee resources.

The current salary range (Pay Range 1GX) is $85,086-$98,703 annually, and the resident incentive salary range is $87,639-$101,664 annually. Appointment will be made in accordance with the provisions of the salary ordinance.

• The incumbents of positions in this class, if certified by the Commissioner of Public Works as being, when appropriate, regularly involved in snow and ice control operations which result in an excessive amount of overtime work, to receive 4.8% additional biweekly salary as compensation for such overtime work.

BENEFITS

The City of Milwaukee provides a comprehensive benefit program that includes the following:

• Wisconsin Retirement Systems (WRS) Defined Benefit Pension Plan
• 457 Deferred Compensation Plan
• Health and Dental Insurance
• Paid Parental Leave
• Comprehensive Wellness Program
• Onsite Clinic Services
• Onsite Employee Assistance Program
• Alternative Work Schedules
• Long Term Disability Insurance
• Group Life Insurance
• Tuition Benefits
• Paid Vacation
• 12 Paid Holidays
• Paid Sick Leave and other paid leaves
• Flexible Spending Arrangement
• Commuter Value Pass

For full details of the benefits offered by the City of Milwaukee, please visit https://city.milwaukee.gov/der/benefits.

THE SELECTION PROCESS will be job related and will consist of one or more of the following: an evaluation of education, experience and/or responses to supplemental questions; a written or performance test, a structured interview, or other assessment methods. The Department of Employee Relations reserves the right to call only the most qualified candidates to structured interviews and performance examinations. Structured interviews may include written exercises. Selection process component weights will be determined by further analysis of the job.

INITIAL FILING DATE - The selection process will be held as soon as practical after the deadline listed above. Receipt of applications may be discontinued at any time after this date without prior notice. However, recruitment may continue until the needs of the City have been met. Qualified applicants will be notified of the date, time, and place of the selection process components. Unless otherwise required by law, the City of Milwaukee will not provide alternative selection process dates or times. The applicant is responsible for attending all phases of the job selection process at the time and place designated by the City of Milwaukee.

• Applications and further information may be accessed by visiting www.jobapscloud.com/MIL.
• If you would like assistance completing an application, please contact the Department of Employee Relations at (414) 286-3751 or staffinginfo@milwaukee.gov.
• The Department of Employee Relations is in City Hall, 200 E Wells St, Room 706, Milwaukee, WI 53202.

The City of Milwaukee values and encourages diversity and is an equal opportunity employer.