WORKFORCE DEVELOPMENT ADMINISTRATOR

** THIS POSITION IS OPEN TO CURRENT CITY OF MILWAUKEE EMPLOYEES ONLY**

The Workforce Development Administrator collaborates with the Milwaukee Health Department's (MHD) human resources (HR) team and departmental leadership to develop and implement a comprehensive workforce development strategy. Additionally, the Workforce Development Administrator oversees the work of the MHD HR talent management team and the Workforce Development Coordinator.

Workforce Program Development and Implementation

• Manage the design, coordination, and execution of workforce development programs.
• Serve as the primary point of contact for interns, managers, and community partners, ensuring seamless communication and engagement.
• Organize logistics for workforce-related events, including scheduling, setting up venues, managing RSVPs, and preparing materials. 
• Assist in developing an MHD performance management plan.
• Engage with community partners to expand workforce initiatives and outreach efforts.
• Serve as the subject matter expert on Workday modules, including Talent and Learning.

Internship and Mentorship Program Support

• Develop and manage all aspects of internship and mentorship programs to ensure alignment with workforce development goals.
• Conduct developmental coaching conversations with interns, guiding them in career readiness, professional skills development, and goal setting.
• Track and assess intern progress, providing ongoing support and troubleshooting any issues that arise.
• Facilitate onboarding for interns and mentors, ensuring a structured and supportive experience.
• Assist in building and maintaining relationships with local businesses, healthcare organizations, public health entities, and educational institutions to create collaborative partnerships for internships and strengthen post-internship career opportunities.

Data Collection, Assessment & Program Impact

• Collect and analyze workforce development program data to assess outcomes and areas for improvement, including impact on the community and MHD’s performance indicators.
• Assess public health competencies on a semi-annual basis in accordance with DHS 140 and Public Health Accreditation Board (PHAB) standards.
• Develop and track key performance indicators, including intern placement rates, participant feedback, performance improvements, and employee job satisfaction.
• Utilize data insights to recommend enhancements that drive program growth and efficiency.
• Develop, manage, and implement employee engagement and satisfaction surveys.

HR Staff Management

• Provide leadership to HR team members regarding work assignments, strategic direction of recruitment and workforce training and development.
• Schedule staff, manage unit workflow, and oversee staff work assignments.
• Conduct interviews, onboard, and train staff in the duties of their respective positions.
• Administer probationary period and annual performance reviews, assignment changes, and annual reviews to ensure effectiveness, compliance, and departmental equity.
• Model a high level of customer service and performance management.
• Counsel staff on providing high-quality service, best practices, and professional development.

We welcome qualified individuals with disabilities who are interested in employment and will make reasonable accommodations during the hiring process in accordance with the Americans with Disabilities Act (ADA) of 1990, as amended by the Americans with Disabilities Act Amendments Act (ADAAA) of 2008.

• The standard work hours are Monday through Friday, 8:00 a.m. – 4:45 p.m.
• Must carry a mobile phone during business hours.
• Must travel outside the City of Milwaukee, occasionally overnight, for training purposes or participation in meetings representing the City.
• Must respond to an emergency or a broad-impact event.

1. Regular status as a City of Milwaukee employee, having successfully completed a probationary period for a civil service position, or status as a City of Milwaukee employee in a fixed-term position.
2. Bachelor’s degree in public administration, human resources, public health, industrial/organizational psychology or a related field from an accredited college or university.
3. Four years of professional-level experience in human resources, training and development, and/or workforce development strategy implementation.
4. A driver’s license and a properly insured vehicle at the time of appointment and throughout employment. Private Auto Allowance May Be Paid Pursuant to Section 350-183 of The Milwaukee Code.

Equivalent combinations of education and experience may be considered.

NOTICE: Please do not attach your academic transcripts to your employment application. The hiring department will verify candidates’ education as part of the background screening process before extending any job offers.

• Public Health experience
• Human Resources experience in the public sector
• Supervisory experience

Technical

• Knowledge of public health, workforce development, and training programs.
• Knowledge of workforce training opportunities that support individuals with varied learning styles and abilities.
• Knowledge of City Service rules, City ordinances, State and Federal employment laws.
• Knowledge of workforce training opportunities that support a diverse and broad scope of learning styles and abilities.
• Skill in using Microsoft Excel, Word and PowerPoint to create reports, business correspondence and presentations.
• Ability to learn proprietary software used in grant management and performance management.
• Knowledge of employee engagement and satisfaction survey techniques.

Communication and Interpersonal

• Verbal communication skills to communicate strategy expectations to community partners, public health agencies and departmental leadership.
• Written communication skills to compose clear correspondence and comprehensive reports. 
• Ability to build effective working relationships with team members, departmental representatives and public health agencies.
• Ability to lead and accomplish work projects and produce deliverables in coordination with multiple colleagues.
• Ability to work cooperatively and fairly with people whose backgrounds may differ from one’s own.
• Ability to effectively present information and respond to questions from groups of managers and staff members.

Leadership and Management

• Ability to execute managerial duties, including interviewing, onboarding, coaching, counseling, motivating, disciplining, evaluating, training, and developing staff.
• Ability to have difficult conversations with staff while conducting personnel investigations. 
• Ability to perform well under pressure and handle sensitive or complex inquiries and complaints.
• Ability to effectively and positively represent the MHD before committees and the public.
• Ability to handle staffing and performance issues, including implementing performance improvement plans and discipline.        

Judgment, Planning, and Professionalism

• Commitment to remain current with workforce development best practices.
• Decision-making skills and sound judgment.
• Organizational skills to maintain information and data that is accurate, complete, accessible, and usable.
• Ability to plan and accomplish work, manage multiple assignments simultaneously and meet deadlines.
• Ability to gather information needed for an issue, seeking information from appropriate sources, and working with others to obtain necessary information.
• Ability to work independently and initiate and complete projects with limited supervision.
• Attention to detail and the ability to perform work with a high degree of accuracy.
• Project management skills.
• Ability to handle confidential employee information with discretion and good judgment in compliance with Health Insurance Portability and Accountability Act (HIPAA) standards.
• Honesty, integrity, and professionalism.

The current salary range (Pay Range 2MX) is $80,098-$112,137 annually, and the resident incentive salary range for City of Milwaukee residents is $82,501-$115,501 annually.

Appointment will be made in accordance with the provisions of the salary ordinance.

THE SELECTION PROCESS will be job-related and will consist of one or more of the following: an evaluation of related education, experience, and accomplishments, an evaluation of written communication, interviews, and/or other assessment methods. The Milwaukee Health Department reserves the right to call only the most qualified candidates to proceed in the selection process. Information from the selection process will be used to make a hiring decision. Selected candidates will be transferred and/or promoted to the position.

INITIAL FILING DATE – The selection process will be held as soon as practical after the deadline listed above. Receipt of applications may be discontinued at any time after this date without prior notice. However, recruitment may continue until the City's needs have been met. The applicant is responsible for attending all phases of the selection process at the time and place designated by the hiring authority.

NOTE: Transfer/Promotional Opportunities and Promotional Examinations are not open to Milwaukee Public Schools employees or to the public. Only current City of Milwaukee employees and civilian personnel in MFD and MPD, hired through a City Service Commission process, who have successfully completed a probationary period for a Civil Service position or who have a status as a City of Milwaukee employee in a fixed-term position, will be considered. Individuals with exempt, provisional, temporary, or emergency appointments are not eligible for transfer.

• APPLICATIONS and further information may be accessed by visiting www.jobapscloud.com/MIL.
• If you would like assistance completing an application, please contact the Department of Employee Relations at (414) 286-3751 or staffinginfo@milwaukee.gov.
• The Department of Employee Relations is located at City Hall, 200 E. Wells St., Room 706, Milwaukee, WI 53202

EEO 208

The City of Milwaukee values and encourages diversity and is an equal opportunity employer.