SYSTEMS INTEGRATION MANAGER

The City of Milwaukee is proud to employ a diverse workforce dedicated to delivering exceptional service to its residents. If you have a passion for being a part of an inclusive team of public servants, please consider the following opportunity.

The Systems Integration Manager plans, coordinates, architects, and supervises all functions related to the integration of software programs, applications, and third-party solutions.

System Integration 

• Define system and application architecture; anticipate and resolve problems.
• Direct the software integration function by integrating, developing, and maintaining software applications.
• Manage a team of programmers to architect, implement, and maintain enterprise-level software products, including the monitoring, scheduling, prioritizing, and delivery of integration activities and individual projects of team members.      
• Establish and direct the strategic long-term goals, policies, and procedures for E-Gov and City-wide application deployment.        
• Determine long-term system needs to accomplish the City’s E-Gov business objectives.  
• Coordinate troubleshooting of software applications as needed, including on an emergency and after-hours basis, as needed.

Leadership

• Serve as a member of the division’s senior staff, which advises and supports the activities of the Chief Information Officer and helps in developing strategic and operational direction for division activities.      
• Perform administrative duties and personnel-related functions, such as staff management, performance reviews, timecard approvals, and staff scheduling.
• Prepare budgets for support or upgrade activities and match resource requirements to the budget. 

We welcome qualified individuals with disabilities who are interested in employment and will make reasonable accommodations during the hiring process in accordance with the Americans with Disabilities Act (ADA) of 1990, as amended by the Americans with Disabilities Act Amendments Act (ADAAA) of 2008.

The Systems Integration Manager must be willing and able to:

• File a statement of economic interests in accordance with the Milwaukee Code of Ordinances Chapter 303-Code of Ethics.
• Pass a Federal Bureau of Investigation (FBI) Criminal Justice Information Services Division (CJIS) background investigation and clearance check and maintain clearance throughout employment.

1. Bachelor’s degree in computer science, information systems management, business administration, finance, or a closely related field from an accredited college or university.
2. Five years of project management experience, including supervision of a team of IT professionals.
3. Criminal Justice Information Services (CJIS) certification within six months of appointment, as a condition of passing probation and throughout employment.
4. Valid driver’s license and availability of a properly insured personal vehicle for use on the job required at the time of appointment and throughout employment. Mileage reimbursement is provided.

Equivalent combinations of education and experience may be considered. 

NOTICE: Please do not attach your academic transcripts to your employment application. The hiring department will verify candidates’ education as part of the background screening process prior to extending any job offers.

• Master’s degree in computer science, information systems management, business administration, finance, or a closely related field from an accredited college or university.
• Project Management Professional (PMP–PMI) certified.

Technical

• Knowledge of information systems integration and development utilizing tools such as JAVA, .NET, SQL, Crystal Reports, SSRS, WebSphere, content management systems, and Esri.
• Knowledge of IT concepts, practices and procedures, such as buy vs. build business cases development, software integration, and application modernization.
• Knowledge of the principles and best practices of IT project management, systems configuration, and process mapping.
• Knowledge of budgeting practices and principles to prepare capital and operating budgets.
• Knowledge of customer service best practices and the ability to effectively integrate them into operational processes.
• Ability to test code/end product and ensure it meets quality standards.
• Ability to write technical specifications.
• Ability to identify practical technological solutions to meet the City's needs.

Leadership

• Knowledge of leadership principles and best practices for selecting, supervising, and motivating employees.
• Ability to analyze problems and instruct employees on proper operational approaches to address issues.
• Ability to empower, manage, coach, and train staff to accomplish utility goals.
• Ability to maintain situational awareness and calmly handle emergencies.
• Ability to foster an environment of inclusion wherein all are treated respectfully, valued for their strengths, and feel that they can safely express themselves.
• Diversity, equity, and inclusion acumen and the ability to consider policy and projects from an equity lens.

Communication and Interpersonal

• Verbal communication skills to share information and respond to questions.
• Written communication skills to prepare clear and concise business correspondence and reports.
• Ability to communicate technical information understandably to both technical and non-technical stakeholders.
• Ability to build and maintain collaborative working relationships with a multicultural, multidisciplinary, multilevel staff, the public, City officials, and other outside agencies.
• Ability to work cooperatively and fairly with people whose backgrounds may differ from one’s own.

Judgment and Professionalism

• Strategic planning skills to establish and achieve long-range objectives.
• Organizational skills to oversee workflow processes.
• Effective research, analytical, and problem-solving skills to address complex issues.
• Decision-making skills and sound judgment.
• Ability to manage competing and changing priorities under pressure.
• Ability to perform work with a high degree of accuracy, detail, and quality.
• Honesty, integrity, and the ability to maintain confidentiality.
• Ability to serve as an effective steward of City resources. 

The current salary range (Pay Range 1OX) is $128,880-$164,446 annually, and the resident incentive salary range is $132,746-$169,379 annually. Appointment above the minimum is possible based upon level of experience and other qualifications and is subject to approval.

BENEFITS

The City of Milwaukee provides a comprehensive benefit program that includes the following:

• Wisconsin Retirement Systems (WRS) Defined Benefit Pension Plan
• 457 Deferred Compensation Plan
• Health and Dental Insurance
• Paid Parental Leave
• Comprehensive Wellness Program
• Onsite Clinic Services
• Onsite Employee Assistance Program
• Alternative Work Schedules
• Long Term Disability Insurance
• Group Life Insurance
• Tuition Benefits
• Paid Vacation
• 12 Paid Holidays
• Paid Sick Leave and other paid leaves
• Flexible Spending Arrangement
• Commuter Value Pass

For full details of the benefits offered by the City of Milwaukee, please visit https://city.milwaukee.gov/der/benefits.

THE SELECTION PROCESS will be job-related and will consist of one or more of the following: an evaluation of education, experience, and/or responses to supplemental questions; a written or performance test, a structured interview, or other assessment methods. The Department of Employee Relations reserves the right to call only the most qualified candidates to structured interviews and performance examinations. Structured interviews may include written exercises. Selection process component weights will be determined by further analysis of the job. 

INITIAL FILING DATE – The selection process will be held as soon as practical after the deadline listed above. Receipt of applications may be discontinued at any time after this date without prior notice. However, recruitment may continue until the needs of the City have been met. Qualified applicants will be notified of the date, time, and place of the selection process components. Unless otherwise required by law, the City of Milwaukee will not provide alternative selection process dates or times. The applicant is responsible for attending all phases of the job selection process at the time and place designated by the City of Milwaukee.

• Applications and further information can be accessed by visiting www.jobapscloud.com/MIL.
• If you would like assistance completing an application, please contact the Department of Employee Relations at (414) 286-3751 or staffinginfo@milwaukee.gov.
• The Department of Employee Relations is in City Hall, 200 E. Wells St, Room 706, Milwaukee, WI 53202.

EEO Code 102 

The City of Milwaukee values and encourages diversity and is an equal opportunity employer.