FIRE & POLICE COMMISSION INVESTIGATOR - BILINGUAL

The Fire and Police Commission (FPC) was established in 1885 by state law and is one of the oldest police oversight agencies in the nation. The Commission’s authority and responsibility are set forth in Wisconsin Statute Section 62.50, the Milwaukee City Charter Chapter 22.10, and the Milwaukee Code of Ordinances Chapter 314. The nine citizen board members are appointed by the Mayor of Milwaukee and approved by the Common Council. The mission of the FPC is to ensure that the Fire and Police Departments are prepared to protect the lives and property of the residents of the City of Milwaukee by monitoring the quality and effectiveness of Milwaukee Fire Department, Milwaukee Police Department and Department of Emergency Communications policies, practices, and outcomes.

The FPC Investigator-Bilingual investigates complaints filed against members of the Milwaukee Police Department (MPD), the Milwaukee Fire Department (MFD), and the Department of Emergency Communications (DEC) arising from alleged misconduct, including violations of departmental rules, policies, and procedures. The incumbent will provide translation and interpretation services in Spanish and in English.

Investigate Complaints

• Assist complainants in filing complaints, both in Spanish and in English.
• Work in the field with complainants and witnesses; provide Spanish and English translation and interpretation. 
• Investigate complaints of misconduct by obtaining and reviewing documents, interviewing witnesses, collecting, evaluating, and analyzing information from various sources.
• Prepare investigative reports and make recommendations to the Executive Director.
• Maintain records and testify in FPC Proceedings.

Audit/Analyze Investigations

• Track complaints against MPD Officers.
• Audit investigations conducted by MPD, MFD, and the DEC.
• Recommend additional investigations to be conducted and related dispositions.
• Analyze and review statistics relative to complaints, and identify trends and necessary policy considerations.
• Support the Collins Settlement Agreement-related compliance efforts involving the investigation and complaint process.

Outreach and Engagement

• Schedule and conduct community office hours.
• Locate appropriate locations for investigators to accept complaints in the field and reserve pool cars.
• Create reports regarding citizen complaints and citizen commendations for use during presentations to city officials, community events, and other forums.

We welcome qualified individuals with disabilities who are interested in employment and will make reasonable accommodations during the hiring process in accordance with the Americans with Disabilities Act (ADA) of 1990, as amended by the Americans with Disabilities Act Amendments Act (ADAAA) of 2008.

• Ability to work in variable environmental conditions and locations.
• Must be willing to work an extended schedule for successive days (i.e., 10-12-hour work days) on occasion, as well as evenings and weekends to meet departmental needs.

1. Bachelor’s degree in criminal justice, police administration or a related field from an accredited college or university. 

2. Three years of experience investigating local, state or federal criminal/military offenses, insurance claims, administrative rule violations, police misconduct, or related complex civil or criminal violations. NOTE: Candidates with prior experience as a local, state, or federal law enforcement officer must have been separated from sworn service for at least 3 years.

3. Bilingual in Spanish and English, including the ability to provide both translation and interpretation.

4. Must be able to pass a criminal justice information service (CJIS/FBI) background investigation and clearance check. 

5. Ability to travel independently around the City of Milwaukee by public transportation, walking, biking, or driving.

Equivalent combinations of education and experience may be considered.

NOTICE:  Please do not attach your academic transcripts to your employment application. The hiring department will verify candidates’ education as part of the background screening process prior to extending any job offers.

• Knowledge of police and/or fire department rules, regulations, and policies.
• Prior criminal or legal investigatory experience.

Technical

• Ability to learn law enforcement methods, procedures, policies, and the laws governing and prescribing the powers and authorities of a law enforcement officer.
• Ability to learn methods and techniques of civil and criminal investigations.
• Ability to prepare investigative and activity reports, maintain records, and respond to correspondence and telephone inquiries, both in Spanish and in English.
• Ability to gather evidence from a variety of sources, organize and analyze the evidence, and draw conclusions. 
• Ability to use reasoning to gather information, apply tests of law, rules, and regulations, and make independent determinations of their applicability.
• Ability to apply basic statistical analysis skills using computer technology and software.
• Ability to assist in developing policy decisions and departmental planning.

Customer Service and Interpersonal

• Interpersonal skills to maintain effective, positive relationships with claimants, colleagues and other city officials. 
• Cultural awareness and sensitivity; ability to work cooperatively, effectively, and fairly with co-workers and residents whose backgrounds may differ from one’s own.
• Exemplary cultural sensitivity.
• Ability to establish and maintain effective working relationships with elected officials, other City employees, residents, the media, community organizations, the foundation community, the private sector, and other agencies.

Bilingual Communication

• Verbal communication skills to effectively respond to questions and concerns received from the public, in Spanish and in English.
• Written communication skills in both English and Spanish, including the ability to accurately record information and prepare correspondence.
• Ability to translate and interpret both Spanish and English accurately and efficiently.
• Ability to interview witnesses, in Spanish and in English, and accurately and concisely document interviews.
• Ability to read, understand, and process work-related documents, such as correspondence, forms, and reports, in both English and Spanish.
• Skill in effectively preparing and delivering presentations and testimony before groups such as senior management, elected officials, boards, and commissions in legal and quasi-judicial proceedings.

Critical Thinking and Professionalism

• Ability to maintain composure during stressful situations.
• Ability to retain a large quantity of written and non-written information.
• Ability to demonstrate judgment and discretion in the handling of sensitive information.
• Ability to employ a systematic approach to work, to adjust to changing priorities, and to handle multiple assignments promptly.
• Analytical and problem-solving skills.
• Skill in being assertive, yet diplomatic; ability to resolve sensitive inquiries and complaints.
• Ability to maintain a high degree of confidentiality and sensitivity when dealing with high-profile complaints that generate high public and political interest.
• Ability to perform work duties with professionalism, honesty, and integrity.

The current salary range (Pay Range 2KX) is $77,551- $101,665 annually, and the current resident incentive salary range for City of Milwaukee residents is $80,653 - $105,731 annually. Appointment will be made in accordance with the City of Milwaukee Salary Ordinance.

Any employee who holds a position designated as bilingual in the Salary Ordinance or Positions Ordinance shall be paid an additional $2.00 per hour.

BENEFITS

The City of Milwaukee provides a comprehensive benefit program that includes the following:

• Wisconsin Retirement System (WRS) Defined Benefit Pension Plan
• 457 Deferred Compensation Plan
• Health and Dental Insurance
• Paid Parental Leave
• Comprehensive Wellness Program
• Onsite Clinic Services
• Onsite Employee Assistance Program
• Alternative Work Schedules
• Long Term Disability Insurance
• Group Life Insurance
• Tuition Benefits
• Paid Vacation
• 12 Paid Holidays
• Paid Sick Leave and other paid leaves
• Flexible Spending Arrangement
• Commuter Value Pass

For full details of the benefits the City of Milwaukee offers, please visit https://city.milwaukee.gov/der/benefits.

THE SELECTION PROCESS will be job-related and will consist of one or more of the following: an evaluation of education, experience, and/or responses to supplemental questions; a written or performance test, a structured interview, or other assessment methods. The Department of Employee Relations reserves the right to call only the most qualified candidates to structured interviews and performance examinations. Structured interviews may include written exercises. Selection process component weights will be determined by further analysis of the job.

INITIAL FILING DATE - The selection process will be held as soon as practical after the deadline listed above. Receipt of applications may be discontinued at any time after this date without prior notice. However, recruitment may continue until the City's needs have been met. Qualified applicants will be notified of the date, time, and place of the selection process components. Unless required by law, the City of Milwaukee will not provide alternative dates or times for the selection process. The applicant is responsible for attending all phases of the job selection process at the time and place designated by the City of Milwaukee.

• APPLICATIONS and further information may be accessed by visiting www.jobapscloud.com/MIL. 
• If you would like assistance completing an application, please contact the Department of Employee Relations at (414) 286-3751 or staffinginfo@milwaukee.gov.
• The Department of Employee Relations is located in City Hall, 200 E Wells St, Room 706, Milwaukee, WI 53202.

EEO = 208

The City of Milwaukee values and encourages diversity and is an equal opportunity employer.