POLICY AND ADMINISTRATION COORDINATOR

The City of Milwaukee is proud to employ a diverse workforce dedicated to delivering exceptional service to its residents. If you are passionate about being part of an inclusive team of public servants, please consider the following opportunity.

The Policy and Administration Coordinator provides expertise to the Common Council on local economic development and manages the identification, development and support of citywide Innovation Districts.

Economic Development Liaison

• Serve as an economic development liaison between council members, business improvement district boards, local businesses, property owners, City departments and public agencies.
• Identify, report on, and seek direction from council members as to local opportunities for public funding, zoning and planning processes.
• Monitor local Business Improvement District (BID) activities and report to council members.

Innovation District Program

• Work with the Common Council, public agencies, businesses, civic organizations, property owners and other stakeholders to develop programming and legislation incentivizing support and engagement with the City’s innovation district initiative.
• Research and identify characteristics of successful mixed-use innovation hubs and recommend policies to support the development within the City’s innovation districts.
• Develop key performance indicators (KPIs) for assessing the impact and effectiveness of innovation district designation and activities.
• Research and prepare reports summarizing findings on innovation district KPIs.
• Discover suitable locations and participants for future innovation district designations.
• Identify and pursue funding opportunities, including grant writing, to support the innovation district initiative.

Research and Policy Analysis

• Pursue research and policy analysis by monitoring community trends, issues that impact local economic development, and the development of innovation districts.
• Recommend and define policy alternatives on current issues and trends.
• Support council members in developing legislation.

Public Engagement

• Engage in media and communication initiatives, including press conferences, public statements, talking points, newsletters and social media.

Community and Neighborhood Relations

• Develop and maintain good relationships with council members, elected officials, and City departments.
• Represent the Common Council at various civic, committee, and governmental functions.
• Develop and maintain good relationships with local businesses, property owners, residents, and stakeholders.

We welcome qualified individuals with disabilities who are interested in employment and will make reasonable accommodations during the hiring process in accordance with the Americans with Disabilities Act (ADA) of 1990, as amended by the Americans with Disabilities Act Amendments Act (ADAAA) of 2008.

• Must be willing to work a flexible schedule to attend evening and weekend events as required by the needs of the department.

1. Bachelor’s degree in business administration, public administration, statistics, political science or a related field from an accredited college or university.
2. Four years of experience in policy planning, strategic planning, innovation and change management related to the essential functions listed above.
3. Valid driver’s license and possession of a properly insured vehicle for use on the job at the time of appointment and throughout employment.

Equivalent combinations of education, training and experience may also be considered.

Notice: Please do not attach your academic transcripts to your employment application. The hiring department will verify candidates’ education as part of the background screening process prior to extending any job offers.

• Master’s degree in business administration, public administration, or a related field from an accredited college or university.
• Six Sigma, Lean, or related certifications.
• Bilingual in Spanish/ English

Technical

• Knowledge of best practices in change management.
• Knowledge of best practices in strategic planning.
• Knowledge of best practices in economic development.
• Knowledge of real estate, zoning and urban planning.
• Knowledge of the barriers to and opportunities for economic development around the Milwaukee area.
• Ability to understand emerging technologies and how they may impact an organization.
• Ability to identify and understand the conditions that lead to the organic development of mixed-use technological hubs.
• Knowledge of quality improvement processes, practices and techniques.
• Ability to facilitate the development of new organizational structures, systems and metrics that support accountability and efficient service delivery.
• Ability to facilitate the identification of meaningful KPIs.
• Ability to read and understand documents such as laws, policies and technical publications.
• Ability to facilitate recommendations and solutions that are based upon research and informatics.
• Ability to identify emerging trends and to provide information, analysis and interpretation to stakeholders.
• Ability to navigate City of Milwaukee neighborhoods and to understand their history and needs.
• Proficiency with computers and the Microsoft Office suite.

Communication and Interpersonal

• Ability to communicate and work effectively and respectfully with a variety of people, including business owners, coworkers, city officials, community representatives, and the public.
• Customer service skills to assist residents with inquiries or problems.
• Written communication skills to write clear and error-free correspondence, reports, and procedures.
• Verbal communication to effectively communicate with members of the public, stakeholders, and other city departments.
• Strong public relations skills.
• Ability to develop strategic plans that involve the input and engagement of stakeholders.
• Ability to provide services in a culturally sensitive manner.
• Ability to develop and maintain effective relationships with the public, business owners, elected officials, co-workers, and management.

Organization, Professionalism and Judgment

• Ability to exercise sound judgment and uphold the highest ethical standards when working with the public.
• Ability to simultaneously manage multiple projects with different deadlines, audiences, and demands.
• Ability to perform well under pressure. 
• Analytical and problem-solving skills to be able to analyze issues and recommend solutions.
• Ability to work independently as well as in a team environment.
• Honesty and integrity; ability to handle confidential information and sensitive issues.
• Ability to serve as an effective steward of City resources. 
• Ability to think creatively, identify opportunities, and solve complex problems.
• Ability to maintain composure during stressful situations.

The current salary range (Pay Range 2LX) is $82,677-$108,380 annually, and the current resident incentive salary range for City of Milwaukee residents is $85,984-$112,715 annually. Appointment above the minimum is possible based upon level of experience and other qualifications and is subject to approval.

BENEFITS: 
The City of Milwaukee provides a comprehensive benefit program, which includes the following:

• Wisconsin Retirement Systems (WRS) Defined Benefit Pension Plan
• 457 Deferred Compensation Plan
• Health and Dental Insurance
• Paid Parental Leave
• Comprehensive Wellness Program
• Onsite Clinic Services 
• Onsite Employee Assistance Program
• Alternative Work Schedules
• Long Term Disability Insurance
• Group Life Insurance
• Tuition Benefits
• Paid Vacation
• 12 Paid Holidays
• Paid Sick Leave and other paid leaves
• Flexible Spending Arrangement
• Commuter Value Pass  

For full details of the benefits offered by the City of Milwaukee, please visit https://city.milwaukee.gov/der/benefits.

THE SELECTION PROCESS will be job-related and will consist of one or more of the following: an evaluation of education, experience, and/or responses to supplemental questions; a written or performance test, a structured interview, or other assessment methods. The Department of Employee Relations reserves the right to call only the most qualified candidates to structured interviews and performance examinations. Structured interviews may include written exercises. Selection process component weights will be determined by further analysis of the job.

INITIAL FILING DATE - The selection process will be held as soon as practical after the deadline listed above. Receipt of applications may be discontinued at any time after this date without prior notice. However, recruitment may continue until the City's needs are met. Qualified applicants will be notified of the date, time, and place of the selection process components. Unless required by law, the City of Milwaukee will not provide alternative dates or times for the selection process. The applicant is responsible for attending all phases of the job selection process at the time and place designated by the City of Milwaukee.

• APPLICATIONS and further information may be accessed by visiting www.jobapscloud.com/MIL
• Applications and license documentation should be submitted no later than the deadline listed above.
• If you would like assistance completing an application, please contact the Department of Employee Relations at (414) 286-3751 or staffinginfo@milwaukee.gov.
• The Department of Employee Relations is in City Hall, 200 E Wells St, Room 706, Milwaukee, WI 53202.