EMPOWERING FAMILIES OF MILWAUKEE PROGRAM MANAGER

The City of Milwaukee is proud to employ a workforce dedicated to delivering exceptional service to its residents. If you are passionate about being part of an inclusive team of public servants, please consider the following opportunity.

To improve birth outcomes and overall family well-being for Milwaukee’s residents, the Empowering Families of Milwaukee (EFM) Program Manager oversees the Milwaukee Health Department’s (MHD’s) home-visiting programs, the EFM Program, and the Direct Assistance to Dads (DAD) Project.

 To learn more about the EFM Program and DAD Project, please follow the links below.

• Empowering Families of Milwaukee (EFM) Program
• Direct Assistance to Dads (DAD) Project

PROGRAM MANAGEMENT

• Use approved evidence-based home visitation models to improve birth outcomes, engage fathers in services, and maintain program caseload.
• Develop, integrate, and monitor program goals, objectives, and outcomes.
• Coordinate the services of program staff to meet identified needs of the population; implement appropriate evaluation processes related to the EFM program and the DAD Project services.
• Provide leadership, support, and training for case management and home visiting teams; coordinate related protocols.
• Analyze data to assure achievement of outcomes with assistance from the MHD Epidemiologist, Strategist, and the Policy, Innovation, and Equity (PIE) Division.
• Monitor and prepare budgets, contracts, and program reports.
• In tandem with MHD Directors and Officers, appear before the Common Council on topics relative to grant renewals, grant petitions, and finance and procurement impacting the EFM Program and DAD Project.
• Assure implementation of quality improvement strategies; develop and maintain community referral sources for the projects.
• Collaborate with MHD managers, directors and officers, and organizations to provide services and support to target families.
• Maintain financial oversight of programmatic funding expenditures by creating and managing budget tracking mechanisms, monitoring and approving payroll, and coordinating reporting with the MHD Finance and Administration.

PROGRAM DEVELOPMENT

• Facilitate the collection and analysis of data for program development.
• Provide professional expertise to related MHD projects and proposals.
• Identify grant funding opportunities to support MHD projects.
• Write proposals using program data and other relevant sources to obtain new funding.
• Evaluate and revise case management and home visiting protocols, policies, and procedures based on emerging research and program evaluations.
• Assure implementation of quality improvement strategies; develop and maintain community referral sources.

SUPERVISION

• Oversee home visiting teams, support staff, and Health Project Supervisors of the EFM and DAD Project.
• Oversee the hiring of programmatic staff, including serving on interview panels and collaborating with MHD Human Resources and the Department of Employee Relations (DER).
• Train, orient, and develop new staff; promote professional development and accountability in a supportive environment.
• Evaluate staff work performance, provide mentoring, and complete annual performance appraisals.
• Ensure that staff members are following the EFM and the MHD policies and procedures and implement progressive discipline when appropriate.

COMMUNITY COLLABORATION

• Collaborate with a variety of MHD programs, community-based organizations, the Wisconsin Department of Children and Families, the Department of Health Services, managed care organizations, physician networks, non-traditional partners, and other organizations to integrate the EFM Program and the DAD Project services in the Milwaukee community.
• Serve as the primary spokesperson for the EFM Program and the DAD Project.
• Identify, recruit, develop, support, and maintain primary partners around healthy pregnancy and birth outcomes, infant mortality reduction, and home visiting service delivery.
• Participate in committees related to the reduction of infant mortality.
• Participate in other coalitions and initiatives to coordinate home visiting services and support long-term infrastructure improvements.

We welcome qualified individuals with disabilities who are interested in employment and will make reasonable accommodations during the hiring process in accordance with the Americans with Disabilities Act (ADA) of 1990, as amended by the Americans with Disabilities Act Amendments Act (ADAAA) of 2008.

• Work schedule may include weekends and evenings, as required to meet the needs of the position.
• Must be willing to carry a mobile device for business purposes.
• May travel outside the City of Milwaukee, occasionally overnight, for training purposes or to participate in meetings as a representative of the City.
• May be required to respond to an emergency or broad impact event.
• Required to file a Statement of Economic Interests in accordance with the Milwaukee Code of Ordinances Chapter 303-Code of Ethics.
• Pre-Employment Vaccination and Screening Requirements:
  • Annual TB Test
  • Annual Covid-19 and Influenza vaccinations
  • Pre-employment immunity verification required for MMR, Varicella, and Hepatitis B
    • If not immune, vaccination or an approved exemption is required.
    • Vaccination series only needs to be done once.

1. Bachelor’s degree in community health, health education, public health, nursing, social work or a related field from an accredited college or university.
2. Three years of progressively responsible experience in community or public health program management and oversight, including one year of experience supervising staff and developing health programs.
3. Valid driver's license and possession of a properly insured vehicle for use on the job are required at the time of appointment and throughout employment. Private auto allowance may be paid pursuant to Section 350-183 of the Milwaukee Code.

Equivalent combinations of education and experience may be considered; however, one year of experience supervising staff and developing health programs is required and cannot be substituted for education. 

NOTICE: Please do not attach your academic transcripts to your employment application. The hiring department will verify candidates’ education as part of the background screening process prior to extending any job offers.

• Bilingual in Spanish, Hmong, or Russian.
• Experience with reflective supervision and/or direct supervision of program staff.
• Experience with home visiting, maternal and child health, and/or child attachment.
• A master’s degree in community health, health education, public health, nursing, social work, or a related field from an accredited college or university.

TECHNICAL

• Knowledge of public health, including community home visiting programs and case management principles.
• Knowledge of best practices for managing and evaluating public or community health programs.
• Project management skills.
• Skill in researching, analyzing, and evaluating data and information to make appropriate recommendations and implement evidence-based interventions.
• Ability to learn Milwaukee’s health care delivery systems.
• Knowledge and ability to work with proprietary software used by the MHD, including OCHIN Epic Electronic Health Records, the Wisconsin Electronic Disease Surveillance System (WEDDS), and the Wisconsin Immunization Registry (WIR).
• Knowledge and ability to work with computer applications, including the internet, spreadsheets, databases, and word processing software.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or government regulations.
• Ability to track and monitor data and reports.
• Ability to assist in the creation and management of programmatic budgets, grant proposals, and contracts.

LEADERSHIP

• Knowledge of management principles and concepts.
• Ability to effectively plan and delegate work, manage multiple priorities, and work within tight time constraints to meet deadlines.
• Ability to assist in the development, integration, and monitoring of program goals, objectives, priorities, and outcomes.
• Ability to lead, manage, and motivate a multi-disciplinary team.
• Ability to identify and improve workplace processes.

COMMUNICATION AND INTERPERSONAL

• Verbal communication skills, including the ability to speak clearly and persuasively, effectively present information, and respond to questions from other managers, clients, and the public.
• Written communication skills, including the ability to write narrative case notes, routine reports, professional correspondence, and procedure manuals.
• Ability to develop and maintain positive working relationships with clientele, staff, community organizations, City officials, other agencies, and the public.
• Ability to provide services in a culturally sensitive manner.
• Ability to work cooperatively and effectively with coworkers and residents whose backgrounds may differ from one’s own.

CRITICAL THINKING AND PROFESSIONALISM

• Highly motivated and self-directed.
• Ability to plan work, prioritize assignments, and complete tasks to meet deadlines.
• Decision-making and problem-solving skills to handle complex issues as they arise.
• Ability to work under pressure.
• Ability to maintain confidentiality of health-related and sensitive information.
• Ability to perform work duties with professionalism, honesty, and integrity.
• Dedication to the promotion of health and the prevention of disease.
• Dedication to the promotion of family and community health and a commitment to staying apprised of best practices.
• Ability to serve as an effective steward of City resources.

The current salary range (1HX) is $95,023-$108,380 annually, and the resident incentive salary range for City of Milwaukee residents is $98,824-$112,715 annually. Appointment above the minimum is possible based upon level of experience and other qualifications and is subject to approval.

BENEFITS ~ The City of Milwaukee provides a comprehensive benefit program that includes the following:

• Wisconsin Retirement System (WRS) Defined Benefit Pension Plan
• 457 Deferred Compensation Plan
• Health and Dental Insurance
• Paid Parental Leave
• Comprehensive Wellness Program
• Onsite Clinic Services
• Onsite Employee Assistance Program
• Alternative Work Schedules
• Long Term Disability Insurance
• Group Life Insurance
• Tuition Benefits
• Paid Vacation
• 12 Paid Holidays
• Paid Sick Leave and other paid leaves
• Flexible Spending Arrangement
• Commuter Value Pass

For full details of the benefits offered by the City of Milwaukee, please visit https://city.milwaukee.gov/der/benefits.

THE SELECTION PROCESS will be job-related and will consist of one or more of the following: an evaluation of education, experience, and/or responses to supplemental questions; a written or performance test, a structured interview, or other assessment methods. The Department of Employee Relations reserves the right to call only the most qualified candidates to structured interviews and performance examinations. Structured interviews may include written exercises. Selection process component weights will be determined by further analysis of the job.

INITIAL FILING DATE - The selection process will be held as soon as practical after the deadline listed above. Receipt of applications may be discontinued at any time after this date without prior notice. However, recruitment may continue until the City's needs have been met. Qualified applicants will be notified of the date, time, and place of the selection process components. Unless otherwise required by law, the City of Milwaukee will not provide alternative dates or times for the selection process. The applicant is responsible for attending all phases of the job selection process at the time and place designated by the City of Milwaukee.

• Applications and further information may be accessed by visiting www.jobapscloud.com/MIL.
• If you would like assistance completing an application, please contact the Department of Employee Relations at (414) 286-3751 or staffinginfo@milwaukee.gov.
• The Department of Employee Relations is in City Hall, 200 E Wells St, Room 706, Milwaukee, WI 53202.

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The City of Milwaukee values and encourages diversity and is an equal opportunity employer.