HEALTH PROJECT SUPERVISOR - SRH

The City of Milwaukee is proud to employ a workforce dedicated to delivering exceptional service to its residents. If you are passionate about being part of an inclusive team of public servants, please consider the following opportunity.

The Health Project Supervisor–SRH oversees programs and services within the Sexual and Reproductive Health (SRH) Division of the Milwaukee Health Department (MHD), ensuring the delivery of high-quality, equitable, and evidence-based SRH services to the community.

For more information about the SRH Program, please visit this link.

SRH Clinic Operations

• Assist the SRH Director with planning, organizing, coordinating, and directing all clinic operations and services related to sexual and reproductive health.
• Assume oversight relative to the quality of clinical practices and service delivery.
• Ensure adherence to program and policy changes and align resources; use data to evaluate outcomes.
• Serve as the MHD’s technical expert in the use of the electronic health record system; train staff and perform audit utilization of the electronic health record system to ensure record integrity.
• Initiate and implement continuous quality improvements and anticipate risk to enhance clinical services, appointment scheduling, provider productivity, billing revenue, and nursing engagement
• Oversee the operational aspects of the clinic operations at Keenan Health Center and Southside Health Center by providing direct supervision to a team of Public Health Nurses, Medical Assistants, and SRH administrative staff. 
• Increase clinic visibility internally and externally.
• Ensure clinical practice integrity, such as respect, sensitivity, privacy, and non-judgmental actions toward clients and staff.
• Collaborate closely with the clinic’s Nurse Practitioners to ensure comprehensive, high-quality client care, and appropriate clinical follow-up.
• Contribute to the development of standards and procedures for evaluating services.
• Implement clinical policies and protocols and documentation of clinic processes with the help of the Nurse Practitioner, Nursing Administrator, and Program Director.

Supervision

• Create and promote an adaptive and inclusive workforce.
• Supervise, assign, and schedule a multidisciplinary professional, technical, and administrative staff to meet the needs of providing services at Keenan Health Center, Southside Health Center, as well as in the community; determine appropriate levels of staffing necessary to provide services.
• Provide orientation, teaching, coaching, mentoring, and guidance to staff and nursing students to ensure safe practice and quality of services.
• Coordinate training and professional development activities that reflect best practices in Sexually Transmitted Infection (STI) prevention, treatment, and harm reduction.
• Provide an objective evaluation of staff at intervals required by Human Resources; recommend personnel actions, including discipline.
• Conduct ongoing assessment of staff development needs to maintain best practices in current public health and nursing practice.
• Conduct interviews and make recommendations for hiring candidates for a variety of positions. 
• Act as advisor/mentor and supervisor for clinical nursing issues and concerns, escalating to NP or Director as needed.

Administration

• Providing information and reports to prepare for the annual budget.
• Work collaboratively with the Finance Team on matters of billing, data analytics, and support services teams.
• Manage administrative processes, including payroll, mileage, and timecards, in an accurate and timely manner.
• Monitor and support compliance with infection control, clinical protocols, documentation standards, and public health reporting requirements.

Compliance

• In conjunction with the Finance, Lab Operations, & HR, ensure compliance with legislation and regulations related to health care clinics.
• Maintain current knowledge of professional licensing and scope of practice requirements for clinical staff, ensuring that staff maintain required licenses and credentials.
• Provide leadership and follow up concerning incidents, errors, and other patient service issues as needed.
• Oversee appropriate action related to safety and emergency preparedness.
• Support compliance with all state and federal laws related to clinical operation.

We welcome qualified individuals with disabilities who are interested in employment and will make reasonable accommodations during the hiring process in accordance with the Americans with Disabilities Act (ADA) of 1990, as amended by the Americans with Disabilities Act Amendments Act (ADAAA) of 2008.

• Required to file a Statement of Economic Interests in accordance with the Milwaukee Code of Ordinances Chapter 303-Code of Ethics.
• Work schedule may include weekends and evenings, as required to meet the needs of the position. Travel outside the City of Milwaukee for training purposes, including overnight travel.
• May be required to carry a mobile device during business hours.
• May be required to respond to an emergency or broad impact event.
• Required pre-employment tests include:
  • Physical Exam
  • Vision Exam
  • Audiogram
  • Drug Screen - Non-DOT
• The required pre-employment vaccines include:
  • Annual TB Test
  • Annual Covid-19 and Influenza vaccinations
  • Pre-employment immunity verification required for MMR, Varicella, and Hepatitis B
    • If not immune, vaccination or an approved exemption is required.
    • Vaccination series only needs to be done once.

1. Bachelor’s degree in nursing, public health, social work, health administration, or a closely related degree from an accredited college or university.
2. Two years of progressively responsible experience coordinating public or community health programs; experience may include community organizing or collaboration, health program planning, development, implementation, and/or evaluation.
3. Valid driver's license and possession of a properly insured vehicle for use on the job are required at the time of appointment and throughout employment. Private auto allowance may be paid pursuant to Section 350-183 of the Milwaukee Code.

Equivalent combinations of education and experience may also be considered; however, one year of experience coordinating public or community health programs is required and cannot be substituted for education.  

NOTICE: Please do not attach your academic transcripts to your employment application. The hiring department will verify candidates’ education as part of the background screening process prior to extending any job offers.

• Bilingual in Spanish, Hmong, or Russian
• Master’s degree in nursing, administrative leadership, public health, or a closely related field from an accredited college or university.
• Experience in clinical oversight, sexually transmitted infections (STIs) and human immunodeficiency virus (HIV) prevention, and patient care.

TECHNICAL

• Knowledge of public health, including principles related to sexual and reproductive health.
• Knowledge of best practices for coordinating public or community health programs.
• Knowledge of related community resources.
• Knowledge and ability to work with proprietary software used by the MHD, including OCHIN Epic Electronic Health Records, the Wisconsin Electronic Disease Surveillance System (WEDDS), and the Wisconsin Immunization Registry (WIR).
• Knowledge and ability to work with computer applications, including the internet, spreadsheets, databases, presentations, and word processing software.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or government regulations.
• Skill in analyzing and evaluating data and information and making appropriate recommendations.
• Ability to track and monitor data and reports.
• Ability to assist in the creation and management of programmatic budgets, grant proposals, and contracts.

SUPERVISON

• Knowledge of supervisory principles and concepts, including administrative, clinical, and reflective supervision.
• Ability to effectively plan and delegate work, manage multiple priorities, and work within tight time constraints to meet deadlines.
• Ability to assist in the development, integration, and monitoring of program goals, objectives, priorities, and outcomes.
• Ability to lead, manage, and motivate a team.
• Ability to identify and improve workplace processes.
• Ability to design and deliver training programs.

COMMUNICATION AND INTERPERSONAL 

• Written communication skills, including the ability to write routine reports, professional correspondence, and procedure manuals.
• Verbal communication skills, including the ability to speak clearly and persuasively, effectively present information, and respond to questions from managers, clients, and the public.
• Ability to develop and maintain positive working relationships with all stakeholders.
• Ability to provide services in a culturally sensitive manner.
• Ability to work cooperatively and effectively with coworkers and residents whose backgrounds may differ from one’s own.

JUDGMENT AND RESPONSIBILITY

• Highly motivated and self-directed.
• Ability to plan work, prioritize assignments, and complete tasks to meet deadlines.
• Decision-making and problem-solving skills to handle complex issues as they arise.
• Ability to work under pressure.
• Ability to maintain confidentiality of health-related and sensitive information.
• Ability to perform work duties with professionalism, honesty, and integrity.
• Dedication to the promotion of health and the prevention of disease.
• Dedication to the promotion of family and community health and a commitment to staying apprised of best practices.
• Ability to serve as an effective steward of City resources.

The current salary range (Pay Range 1GX) is $87,656-$101,664 annually, and the resident incentive salary range for City of Milwaukee residents is $91,162-$105,731 annually. Appointment above the minimum is possible based upon level of experience and other qualifications and is subject to approval.

BENEFITS

The City of Milwaukee provides a comprehensive benefit program which includes:

• Wisconsin Retirement System (WRS) Defined Benefit Pension Plan
• 457 Deferred Compensation Plan
• Health and Dental Insurance
• Paid Parental Leave
• Comprehensive Wellness Program
• Onsite Clinic Services
• Onsite Employee Assistance Program
• Alternative Work Schedules
• Long Term Disability Insurance
• Group Life Insurance
• Tuition Benefits
• Paid Vacation
• 12 Paid Holidays
• Paid Sick Leave and other paid leaves
• Flexible Spending Arrangement
• Commuter Value Pass

For full details of the benefits offered by the City of Milwaukee, please visit https://city.milwaukee.gov/der/benefits.

THE SELECTION PROCESS will be job-related and will consist of one or more of the following: an evaluation of education, experience, and/or responses to supplemental questions; a written or performance test, a structured interview, or other assessment methods. The Department of Employee Relations reserves the right to call only the most qualified candidates to structured interviews and performance examinations. Structured interviews may include written exercises. Selection process component weights will be determined by further analysis of the job.

INITIAL FILING DATE - The selection process will be held as soon as practical after the deadline listed above. Receipt of applications may be discontinued at any time after this date without prior notice. However, recruitment may continue until the City's needs have been met. Qualified applicants will be notified of the date, time, and place of the selection process components. Unless otherwise required by law, the City of Milwaukee will not provide alternative dates or times for the selection process. The applicant is responsible for attending all phases of the job selection process at the time and place designated by the City of Milwaukee.

• Applications and further information may be accessed by visiting www.jobapscloud.com/MIL.
• If you would like assistance completing an application, please contact the Department of Employee Relations at (414) 286-3751 or staffinginfo@milwaukee.gov.
• The Department of Employee Relations is in City Hall, 200 E Wells St, Room 706, Milwaukee, WI 53202.

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The City of Milwaukee is an equal opportunity employer.