ATTENTION!

 Please verify that you meet the education and experience requirements listed in the job bulletin before completing the following supplemental questionnaire. The questions below will be used for scoring purposes, in lieu of a written exam.

What is your experience providing customer service to the public?

Please list the employer and job title or organization where you gained your experience as indicated in the response above.  If you indicated "no experience", then please type N/A below. 

What experience do you have analyzing complex situations or detailed information and implementing appropriate courses of action?

Please list the employer and job title or organization where you gained your experience as indicated in the response above.  If you indicated "no experience", then please type N/A below. 

What experience do you have in mediation or conflict resolution with the public?

Please list the employer and job title or organization where you gained your experience as indicated in the response above.  If you indicated "no experience", then please type N/A below. 

What experience do you have orally presenting information to individuals and groups in a clear and concise manner?

Please list the employer and job title or organization where you gained your experience as indicated in the response above.  If you indicated "no experience", then please type N/A below. 

What experience do you have gathering and analyzing information?

Please list the employer and job title or organization where you gained your experience as indicated in the response above.  If you indicated "no experience", then please type N/A below. 

What experience do you have documenting findings or information in a clear, logical, and impartial manner?

Please list the employer and job title or organization where you gained your experience as indicated in the response above.  If you indicated "no experience", then please type N/A below. 

Check the box that represents your highest level of education.

Please list the employer and job title or organization where you gained your experience as indicated in the response above.  If you indicated "no experience", then please type N/A below. 

Please check all of the following computer programs you have experience using.

Please list the employer and job title or organization where you gained your experience as indicated in the response above.  If you indicated "no experience", then please type N/A below. 

Please check all experience you have working as part of a team.

Please list the employer and job title or organization where you gained your experience as indicated in the response above.  If you indicated "no experience", then please type N/A below. 

What experience do you have reading and interpreting detailed instructions?

Please list the employer and job title or organization where you gained your experience as indicated in the response above.  If you indicated "no experience", then please type N/A below. 

What experience do you have managing multiple tasks simultaneously?

Please list the employer and job title or organization where you gained your experience as indicated in the response above.  If you indicated "no experience", then please type N/A below. 

What experience do you have explaining new material or processes to others?

Please list the employer and job title or organization where you gained your experience as indicated in the response above.  If you indicated "no experience", then please type N/A below. 

What experience do you have explaining policies, rules, or laws to others?

Please list the employer and job title or organization where you gained your experience as indicated in the response above.  If you indicated "no experience", then please type N/A below. 

What experience do you have reviewing, analyzing, and processing applications?

Please list the employer and job title or organization where you gained your experience as indicated in the response above.  If you indicated "no experience", then please type N/A below. 

What experience do you have reviewing, analyzing, and processing legal documents?

Please list the employer and job title or organization where you gained your experience as indicated in the response above.  If you indicated "no experience", then please type N/A below. 

What experience do you have working with applicants to resolve potential application or documentation issues?

Please list the employer and job title or organization where you gained your experience as indicated in the response above.  If you indicated "no experience", then please type N/A below. 

What experience do you have maintaining files and records, including entry of data into a database and retrieving that data upon request?

Please list the employer and job title or organization where you gained your experience as indicated in the response above.  If you indicated "no experience", then please type N/A below.